Question 1

Stimulation is in the ____________ part of Schwartz's model.

Accepted Answer

A)  Conservation 
B)  Self-enhancement 
C)  Openness to change 
D)  Self-transcendence 
E)  Hedonism 
A)  Conservation 
B)  Self-enhancement 
C)  Openness to change 
D)  Self-transcendence 
E)  Hedonism

Question 2

Describe the dispositional/genetic models of job satisfaction. Discuss research support for these models.

Accepted Answer

This model posits that job satisfaction

Question 3

The components of employee engagement are:

Accepted Answer

A)  Urgency, being focused, intensity, enthusiasm 
B)  Affective, behavioral, cognitive 
C)  Interpersonal, intrapersonal 
D)  Values, attitudes, behaviors 
E)  Intrinsic, extrinsic 
A)  Urgency, being focused, intensity, enthusiasm 
B)  Affective, behavioral, cognitive 
C)  Interpersonal, intrapersonal 
D)  Values, attitudes, behaviors 
E)  Intrinsic, extrinsic

Question 4

A person can hold values in Schwartz's model that are opposite without experiencing conflict.

Accepted Answer

A) True 
 B)False

Question 5

Discuss what research has found about the relationship between job performance and job satisfaction.

Accepted Answer

This is more complicated than it might f

Question 6

You are unlikely to say anything to someone smoking in the nonsmoking section of a restaurant unless you are irritated by this behavior. A lack of irritation implies that the __________ component of your attitude toward people smoking in restaurants is neutral.

Accepted Answer

A)  Behavioral 
B)  Intellectual 
C)  Cognitive 
D)  Normative 
E)  Affective 
A)  Behavioral 
B)  Intellectual 
C)  Cognitive 
D)  Normative 
E)  Affective

Question 7

The psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions is known as psychological conflict.

Accepted Answer

A) True 
 B)False

Question 8

Job satisfaction is:

Accepted Answer

A)  An individual's identification with a position 
B)  An individual's perception of the terms and conditions of work 
C)  The feelings of urgency, focus, intensity, and enthusiasm for work 
D)  The feeling that the organization truly cares about an individual's best interests 
E)  An affective or emotional response toward various facets of one's job 
A)  An individual's identification with a position 
B)  An individual's perception of the terms and conditions of work 
C)  The feelings of urgency, focus, intensity, and enthusiasm for work 
D)  The feeling that the organization truly cares about an individual's best interests 
E)  An affective or emotional response toward various facets of one's job

Question 9

When Daniel's daughter got seriously ill, his boss Kyle and fellow employees went to the HR department and arranged to donate some of their sick leave to him so he could spend more time with his family. Daniel is most likely to be experiencing:

Accepted Answer

A)  Job satisfaction 
B)  OCB 
C)  POS 
D)  Engagement 
E)  Value attainment 
A)  Job satisfaction 
B)  OCB 
C)  POS 
D)  Engagement 
E)  Value attainment

Question 10

__________ allows employees to do all or some of their work from home using telecommunication technology and internet tools.

Accepted Answer

A)  Flextime 
B)  Telecommuting 
C)  Stress management 
D)  Job involvement 
E)  Cognitive dissonance 
A)  Flextime 
B)  Telecommuting 
C)  Stress management 
D)  Job involvement 
E)  Cognitive dissonance

Question 11

An individual's perceptions of the terms and conditions of a reciprocal exchange between himself or herself and the organization is called:

Accepted Answer

A)  Employee engagement 
B)  Job involvement 
C)  Organizational citizenship behavior 
D)  The psychological contract 
E)  Cognitive expectation 
A)  Employee engagement 
B)  Job involvement 
C)  Organizational citizenship behavior 
D)  The psychological contract 
E)  Cognitive expectation

Question 12

Employee engagement is the harnessing of organization members' selves to their work roles.

Accepted Answer

A) True 
 B)False

Question 13

Draw and explain Schwartz's model of values. How is this model valuable to a manager?

Accepted Answer

Figure 2.1  (in the text) depicts Schwar

Question 14

United States employees are the most actively engaged in the world.

Accepted Answer

A) True 
 B)False

Question 15

_________ is the psychological process that arouses our interest in doing something.

Accepted Answer

A)  Involvement 
B)  Engagement 
C)  Motivation 
D)  Citizenship 
E)  Commitment 
A)  Involvement 
B)  Engagement 
C)  Motivation 
D)  Citizenship 
E)  Commitment

Question 16

Values are rarely influenced by events that occurred during childhood; mostly, they are formed during adolescence and adulthood.

Accepted Answer

A) True 
 B)False

Question 17

The idea of perceived organizational support is that if treated well, employees are motivated by:

Accepted Answer

A)  The norm of reciprocity 
B)  Cognitive dissonance 
C)  Met expectations 
D)  The psychological contract 
E)  Dispositional factors 
A)  The norm of reciprocity 
B)  Cognitive dissonance 
C)  Met expectations 
D)  The psychological contract 
E)  Dispositional factors

Question 18

What is job satisfaction? Why is it important for managers to understand job satisfaction?

Accepted Answer

Job satisfaction essentially reflects th

Question 19

Attitudes have three components: affective, cognitive, and value-oriented.

Accepted Answer

A) True 
 B)False

Question 20

Attitudes are our feelings or opinions about specific targets and range from negative to positive.

Accepted Answer

A) True 
 B)False

Stimulation is in the ____________ part of Schwartz's model.

Describe the dispositional/genetic models of job satisfaction. Discuss research support for these models.

The components of employee engagement are:

A person can hold values in Schwartz's model that are opposite without experiencing conflict.

Discuss what research has found about the relationship between job performance and job satisfaction.

You are unlikely to say anything to someone smoking in the nonsmoking section of a restaurant unless you are irritated by this behavior. A lack of irritation implies that the __________ component of your attitude toward people smoking in restaurants is neutral.

The psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions is known as psychological conflict.

Job satisfaction is:

When Daniel's daughter got seriously ill, his boss Kyle and fellow employees went to the HR department and arranged to donate some of their sick leave to him so he could spend more time with his family. Daniel is most likely to be experiencing:

__________ allows employees to do all or some of their work from home using telecommunication technology and internet tools.

An individual's perceptions of the terms and conditions of a reciprocal exchange between himself or herself and the organization is called:

Employee engagement is the harnessing of organization members' selves to their work roles.

Draw and explain Schwartz's model of values. How is this model valuable to a manager?

United States employees are the most actively engaged in the world.

_________ is the psychological process that arouses our interest in doing something.

Values are rarely influenced by events that occurred during childhood; mostly, they are formed during adolescence and adulthood.

The idea of perceived organizational support is that if treated well, employees are motivated by:

What is job satisfaction? Why is it important for managers to understand job satisfaction?

Attitudes have three components: affective, cognitive, and value-oriented.

Attitudes are our feelings or opinions about specific targets and range from negative to positive.

Making Ob Work for Me

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 2: Values and Attitudes

Stimulation is in the ____________ part of Schwartz's model.

Describe the dispositional/genetic models of job satisfaction. Discuss research support for these models.

The components of employee engagement are:

A person can hold values in Schwartz's model that are opposite without experiencing conflict.

Discuss what research has found about the relationship between job performance and job satisfaction.

You are unlikely to say anything to someone smoking in the nonsmoking section of a restaurant unless you are irritated by this behavior. A lack of irritation implies that the __________ component of your attitude toward people smoking in restaurants is neutral.

The psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions is known as psychological conflict.

Job satisfaction is:

When Daniel's daughter got seriously ill, his boss Kyle and fellow employees went to the HR department and arranged to donate some of their sick leave to him so he could spend more time with his family. Daniel is most likely to be experiencing:

__________ allows employees to do all or some of their work from home using telecommunication technology and internet tools.

An individual's perceptions of the terms and conditions of a reciprocal exchange between himself or herself and the organization is called:

Employee engagement is the harnessing of organization members' selves to their work roles.

Draw and explain Schwartz's model of values. How is this model valuable to a manager?

United States employees are the most actively engaged in the world.

_________ is the psychological process that arouses our interest in doing something.

Values are rarely influenced by events that occurred during childhood; mostly, they are formed during adolescence and adulthood.

The idea of perceived organizational support is that if treated well, employees are motivated by:

What is job satisfaction? Why is it important for managers to understand job satisfaction?

Attitudes have three components: affective, cognitive, and value-oriented.

Attitudes are our feelings or opinions about specific targets and range from negative to positive.

Making Ob Work for Me

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters