Exam 2: Values and Attitudes

Carla is about to graduate from her business program. She has always been happiest in jobs where she never knew what would be waiting for her when she got to work that day, and she excels at problem solving. She should seek a career that involves:

Define employee engagement. What are the outcomes associated with greater employee engagement? How can managers increase employee engagement?

In Schwartz's model, hedonism shares elements with both openness to change and self-transcendence.

Research shows that when an organization breaches a psychological contract,

Describe the need fulfillment models of job satisfaction. Discuss research support for these models.

The President of American Systems announced the employees would be going on a trip to San Francisco. A few employees liked the idea and a few of them disliked the idea. According to the nature of attitudes, these evaluations reflect the __________ component of the employees.

The idea that satisfaction is determined by the extent to which the characteristics of a job allow an individual to fulfill his or her physiological or psychological deficiencies is captured by the __________ model.

Research generally supports the conclusion that need fulfillment is correlated with job satisfaction.

Which of the following is not positively correlated with job satisfaction?

The harnessing of organization members' selves to their work roles is called:

The idea underlying the __________ model is that satisfaction is tied to how fairly an individual is treated at work.

______ programs help employees to integrate, assimilate, and transition to new jobs.

Order, self-restriction, preservation of the past, and resistance to change are known as:

Personal attitudes are closely related to values.

The components of engagement are urgency, being focused, intensity, and job satisfaction.

Kim lives and works in a small town, even though she prefers life in a bigger city. She is quite dissatisfied with her current job and is thinking of leaving the organization. She is worried, however, about her ability to find other employment that pays as well as her current job. Additionally, she is concerned about finding another organization that offers college tuition reimbursement. Based on this information, Kim is experiencing _________.

Job satisfaction is an unitary concept; a person is either satisfied or dissatisfied with his or her job.

Schwartz's model can be useful in managing employees, but is not likely to be helpful in understanding oneself.

Hedonism is:

Self-enhancement and self-transcendence are: