Exam 8: Control, Change, and Entrepreneurship

Calculate the return on investment from the information given below. Net Income = $18,000; Advertising Expenses = $220,000; Total Liabilities = $120,000; Total Assets = $160,000; Gross Margin = $80,000; Taxes Paid = $2,000

Free

(Multiple Choice)

4.9/5

(28)

Question 1

Correct Answer:

Verified

All organizations make use of bureaucratic control methods in their dealings with the employees of the organization. This type of control system can, however, create problems for the subordinates. Discuss these types of problems and explain what an organization's managers can do to reduce these types of problems within the organization.

Free

(Essay)

4.9/5

(36)

Question 2

Correct Answer:

Verified

Problems associated with bureaucratic control that can reduce organizational effectiveness are the following:
• Bureaucratic rules tend not to disappear, and since new rules are often added, the organization may become sluggish and unresponsive.
• People may become so used to programmed decisions constrained by rules that they lose their ability to think on their own.
Managers must therefore be sensitive about the way they use bureaucratic control. It is most useful when organizational activities are routine and well understood and when employees are making programmed decisions. Bureaucratic control is much less useful in situations where nonprogrammed decisions have to be made and managers have to react quickly to changes in the organizational environment.

The ratio that is computed by dividing the difference between current assets and inventory by current liabilities is the ________ ratio.

Free

(Multiple Choice)

4.8/5

(36)

Question 3

Correct Answer:

Verified

When a manager is told to maximize the revenues from the sales of goods and services produced, this is an example of a(n) ________ budget approach.

(Multiple Choice)

4.8/5

(40)

Question 4

Rules and SOPs are of little use in telling a scientist how to discover something new. Thus, which of the following forms of control should not be applied to scientists?

(Multiple Choice)

4.8/5

(41)

Question 5

Managers use feedforward control to anticipate problems.

(True/False)

4.7/5

(37)

Question 6

Direct supervision is one of the best ways for managers to monitor the behavior of subordinates, but this method of behavior control can create problems with subordinates. Discuss the problems that can occur for managers when working with subordinates.

(Essay)

4.9/5

(28)

Question 7

When actions are performed by employees the same way time and time again and the outcomes of their work are predictable, employee behavior is ________.

(Multiple Choice)

4.9/5

(39)

Question 8

The set of values, norms, and expectations of behavior that control the ways in which workers interact with one another within the organization is known as ________.

(Multiple Choice)

4.9/5

(33)

Question 9

The manager of a profit center is evaluated on the basis of the amount of sales that have been generated from the goods or services produced in his/her division. The divisional manager is being evaluated using the _______ budget approach.

(Multiple Choice)

4.7/5

(28)

Question 10

The financial ratio that measures how well the managers of the organization are creating value from the organization's assets is the ________ ratio.

(Multiple Choice)

4.8/5

(33)

Question 11

The process by which managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals is known as _______.

(Multiple Choice)

4.7/5

(37)

Question 12

Hanover Insurance set up a management information system that gives its regional managers information about changes in the task environment that may affect the organization at some future time. By using this system, Hanover is utilizing ________ control.

(Multiple Choice)

4.8/5

(31)

Question 13

The financial ratio that indicates how efficiently the managers of the organization are collecting the revenue due to the organization from the sale of its products or services is the ________ ratio.

(Multiple Choice)

4.8/5

(29)

Question 14

Management by objectives is a mechanism of control with ________ organizational control systems.

(Multiple Choice)

4.8/5

(38)

Question 15

An inert culture is one that controls employee behavior and attitudes through its strong and cohesive organizational culture.

(True/False)

4.8/5

(42)

Question 16

Discuss the need to balance two opposing forces in the control process that influences the way organizations change.

(Essay)

4.8/5

(43)

Question 17

Describe evaluation, the fourth and final step in establishing organizational control.

(Essay)

4.9/5

(43)

Question 18

The first step in the control process is to evaluate results in terms of performance standards.

(True/False)

4.9/5

(37)

Question 19

Organizational control procedures can give managers feedback about the quantity, but not the quality, of products produced by the organization.

(True/False)

4.9/5

(33)

Question 20

Showing 1 - 20 of 100

Calculate the return on investment from the information given below. Net Income = $18,000; Advertising Expenses = $220,000; Total Liabilities = $120,000; Total Assets = $160,000; Gross Margin = $80,000; Taxes Paid = $2,000

The ratio that is computed by dividing the difference between current assets and inventory by current liabilities is the ________ ratio.

When a manager is told to maximize the revenues from the sales of goods and services produced, this is an example of a(n) ________ budget approach.

Rules and SOPs are of little use in telling a scientist how to discover something new. Thus, which of the following forms of control should not be applied to scientists?

Managers use feedforward control to anticipate problems.

Direct supervision is one of the best ways for managers to monitor the behavior of subordinates, but this method of behavior control can create problems with subordinates. Discuss the problems that can occur for managers when working with subordinates.

When actions are performed by employees the same way time and time again and the outcomes of their work are predictable, employee behavior is ________.

The set of values, norms, and expectations of behavior that control the ways in which workers interact with one another within the organization is known as ________.

The manager of a profit center is evaluated on the basis of the amount of sales that have been generated from the goods or services produced in his/her division. The divisional manager is being evaluated using the _______ budget approach.

The financial ratio that measures how well the managers of the organization are creating value from the organization's assets is the ________ ratio.

The process by which managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals is known as _______.

Hanover Insurance set up a management information system that gives its regional managers information about changes in the task environment that may affect the organization at some future time. By using this system, Hanover is utilizing ________ control.

The financial ratio that indicates how efficiently the managers of the organization are collecting the revenue due to the organization from the sale of its products or services is the ________ ratio.

Management by objectives is a mechanism of control with ________ organizational control systems.

An inert culture is one that controls employee behavior and attitudes through its strong and cohesive organizational culture.

Discuss the need to balance two opposing forces in the control process that influences the way organizations change.

Describe evaluation, the fourth and final step in establishing organizational control.

The first step in the control process is to evaluate results in terms of performance standards.

Organizational control procedures can give managers feedback about the quantity, but not the quality, of products produced by the organization.

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters