Question 1

Using the controlling function, managers monitor and evaluate the organization's strategy to evaluate whether it is working as intended.

Accepted Answer

A) True 
 B)False

Question 2

The company PinnTaxx has opted for a control system policy that deals with problems after they arise. What type of control should they be using and at what stage?

Accepted Answer

A)  Feedforward control at the input stage 
B)  Concurrent control at the feedback stage 
C)  Feedback control at the output stage 
D)  Feedforward control at the conversion stage 
A)  Feedforward control at the input stage 
B)  Concurrent control at the feedback stage 
C)  Feedback control at the output stage 
D)  Feedforward control at the conversion stage

Question 3

Danny, the manager of Wader Shoes, installed new machinery to speed up the production process after the assigned targets were not achieved for the third week of the month. With regard to the control process, Danny is ________.

Accepted Answer

A)  establishing the standards of performance 
B)  measuring the actual level of performance of employees 
C)  evaluating the result of the set standards 
D)  initiating corrective actions 
A)  establishing the standards of performance 
B)  measuring the actual level of performance of employees 
C)  evaluating the result of the set standards 
D)  initiating corrective actions

Question 4

From the information given below, calculate the organization's current ratio. Total Liabilities = $750,000; Current Liabilities = $220,000; Total Assets = $700,000; Current Assets = $176,000

Accepted Answer

A)  0.25 
B)  0.93 
C)  0.29 
D)  0.80 
A)  0.25 
B)  0.93 
C)  0.29 
D)  0.80

Question 5

The final step in the control process is to ________.

Accepted Answer

A)  evaluate results and initiate corrective action 
B)  measure actual performance 
C)  compare actual performance to the standards 
D)  measure the standards of performance 
A)  evaluate results and initiate corrective action 
B)  measure actual performance 
C)  compare actual performance to the standards 
D)  measure the standards of performance

Question 6

The standard of performance that measures efficiency at the corporate level of the organization is known as ________.

Accepted Answer

A)  cost of goods sold 
B)  capital costs 
C)  net sales 
D)  operating costs 
A)  cost of goods sold 
B)  capital costs 
C)  net sales 
D)  operating costs

Question 7

What are the four steps in the control process?

Accepted Answer

The control process, whether at the inpu

Question 8

Standard operating procedures are mechanisms for clan control.

Accepted Answer

A) True 
 B)False

Question 9

Members of which of the following groups may be considered intrapreneurs?

Accepted Answer

A)  Employees of an organization who notice opportunities to develop new products 
B)  Employees of an organization who have worked across various industries 
C)  Managers who are responsible for two or more departments within a company 
D)  Managers who ensure interdepartmental transfer of skills 
A)  Employees of an organization who notice opportunities to develop new products 
B)  Employees of an organization who have worked across various industries 
C)  Managers who are responsible for two or more departments within a company 
D)  Managers who ensure interdepartmental transfer of skills

Question 10

At the output stage, managers use feedforward control to provide information about customers' reactions to goods.

Accepted Answer

A) True 
 B)False

Question 11

The process through which managers try to increase members' abilities to understand and appropriately respond to changing conditions is known as ________.

Accepted Answer

A)  clan control 
B)  socialization 
C)  organizational learning 
D)  bureaucratic control 
A)  clan control 
B)  socialization 
C)  organizational learning 
D)  bureaucratic control

Question 12

Brandon, the manager of Flipflop Footwear, checked the weekly records and discovered that the number of shoes produced in one week by 20 employees was 250 against the set target of 220 shoes. With reference to the control process, Brandon is ________.

Accepted Answer

A)  establishing the standards of performance 
B)  measuring the actual level of performance of employees 
C)  comparing the actual performance against chosen standards of performance 
D)  evaluating the result of the set standards 
A)  establishing the standards of performance 
B)  measuring the actual level of performance of employees 
C)  comparing the actual performance against chosen standards of performance 
D)  evaluating the result of the set standards

Question 13

Which of the following stages in making organizational change includes deciding whether change will occur from the top down or from the bottom up?

Accepted Answer

A)  Assess the need for change 
B)  Decide on the change to make 
C)  Implement the change 
D)  Evaluate the change 
A)  Assess the need for change 
B)  Decide on the change to make 
C)  Implement the change 
D)  Evaluate the change

Question 14

The most immediate and potent form of behavior control is ________.

Accepted Answer

A)  direct supervision 
B)  clan control 
C)  bureaucratic control 
D)  socialization 
A)  direct supervision 
B)  clan control 
C)  bureaucratic control 
D)  socialization

Question 15

Top managers in a company decide between themselves to implement an employee stock ownership plan for all their employees. This is an example of a company taking a ________.

Accepted Answer

A)  top-down approach to promote adaptive culture 
B)  bottom-up approach to promote adaptive culture 
C)  top-down approach to promote inert culture 
D)  bottom-up approach to promote inert culture 
A)  top-down approach to promote adaptive culture 
B)  bottom-up approach to promote adaptive culture 
C)  top-down approach to promote inert culture 
D)  bottom-up approach to promote inert culture

Question 16

Output control procedures are used at every management level of an organization.

Accepted Answer

A) True 
 B)False

Question 17

Agave Pharma has opted for a top-down approach to changing how the company functions so that efficiency is increased. What is the change likely to entail?

Accepted Answer

A)  A fast or revolutionary approach involving managers at all levels 
B)  A gradual or evolutionary approach involving only the top managers 
C)  A fast or revolutionary approach involving only the top managers 
D)  A gradual or evolutionary approach involving managers at all levels 
A)  A fast or revolutionary approach involving managers at all levels 
B)  A gradual or evolutionary approach involving only the top managers 
C)  A fast or revolutionary approach involving only the top managers 
D)  A gradual or evolutionary approach involving managers at all levels

Question 18

Top managers at a food chain company consult with middle and first-line managers to revise their marketing strategy. This approach will lead to ________.

Accepted Answer

A)  top-down changes that can be implemented quickly throughout the organization 
B)  bottom-up changes to minimize resistance from employees and uncertainty 
C)  bottom-up changes that can be implemented quickly throughout the organization 
D)  top-down changes to minimize resistance from employees and uncertainty 
A)  top-down changes that can be implemented quickly throughout the organization 
B)  bottom-up changes to minimize resistance from employees and uncertainty 
C)  bottom-up changes that can be implemented quickly throughout the organization 
D)  top-down changes to minimize resistance from employees and uncertainty

Question 19

Stag Plugs, Ltd., opts to take a bottom-up approach in order to draft a new attendance policy. What will the approach entail?

Accepted Answer

A)  A fast or revolutionary approach involving managers at all levels 
B)  A gradual or evolutionary approach involving only the top managers 
C)  A fast or revolutionary approach involving only the top managers 
D)  A gradual or evolutionary approach involving managers at all levels 
A)  A fast or revolutionary approach involving managers at all levels 
B)  A gradual or evolutionary approach involving only the top managers 
C)  A fast or revolutionary approach involving only the top managers 
D)  A gradual or evolutionary approach involving managers at all levels

Question 20

Managers at Zeppel Construction Company set up a stringent job interview process by which management applicants are carefully screened at different levels of the organization before they are hired, attempting to increase the chance that newly hired managers will have the knowledge and skills they need to be successful within the organization. By using this process, Zeppel is using ________ control.

Accepted Answer

A)  concurrent 
B)  feedforward 
C)  feedback 
D)  MBO 
A)  concurrent 
B)  feedforward 
C)  feedback 
D)  MBO

Using the controlling function, managers monitor and evaluate the organization's strategy to evaluate whether it is working as intended.

The company PinnTaxx has opted for a control system policy that deals with problems after they arise. What type of control should they be using and at what stage?

Danny, the manager of Wader Shoes, installed new machinery to speed up the production process after the assigned targets were not achieved for the third week of the month. With regard to the control process, Danny is ________.

From the information given below, calculate the organization's current ratio. Total Liabilities = $750,000; Current Liabilities = $220,000; Total Assets = $700,000; Current Assets = $176,000

The final step in the control process is to ________.

The standard of performance that measures efficiency at the corporate level of the organization is known as ________.

What are the four steps in the control process?

Standard operating procedures are mechanisms for clan control.

Members of which of the following groups may be considered intrapreneurs?

At the output stage, managers use feedforward control to provide information about customers' reactions to goods.

The process through which managers try to increase members' abilities to understand and appropriately respond to changing conditions is known as ________.

Brandon, the manager of Flipflop Footwear, checked the weekly records and discovered that the number of shoes produced in one week by 20 employees was 250 against the set target of 220 shoes. With reference to the control process, Brandon is ________.

Which of the following stages in making organizational change includes deciding whether change will occur from the top down or from the bottom up?

The most immediate and potent form of behavior control is ________.

Top managers in a company decide between themselves to implement an employee stock ownership plan for all their employees. This is an example of a company taking a ________.

Output control procedures are used at every management level of an organization.

Agave Pharma has opted for a top-down approach to changing how the company functions so that efficiency is increased. What is the change likely to entail?

Top managers at a food chain company consult with middle and first-line managers to revise their marketing strategy. This approach will lead to ________.

Stag Plugs, Ltd., opts to take a bottom-up approach in order to draft a new attendance policy. What will the approach entail?

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

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Exam 8: Control, Change, and Entrepreneurship

Using the controlling function, managers monitor and evaluate the organization's strategy to evaluate whether it is working as intended.

The company PinnTaxx has opted for a control system policy that deals with problems after they arise. What type of control should they be using and at what stage?

Danny, the manager of Wader Shoes, installed new machinery to speed up the production process after the assigned targets were not achieved for the third week of the month. With regard to the control process, Danny is ________.

From the information given below, calculate the organization's current ratio. Total Liabilities = $750,000; Current Liabilities = $220,000; Total Assets = $700,000; Current Assets = $176,000

The final step in the control process is to ________.

The standard of performance that measures efficiency at the corporate level of the organization is known as ________.

What are the four steps in the control process?

Standard operating procedures are mechanisms for clan control.

Members of which of the following groups may be considered intrapreneurs?

At the output stage, managers use feedforward control to provide information about customers' reactions to goods.

The process through which managers try to increase members' abilities to understand and appropriately respond to changing conditions is known as ________.

Brandon, the manager of Flipflop Footwear, checked the weekly records and discovered that the number of shoes produced in one week by 20 employees was 250 against the set target of 220 shoes. With reference to the control process, Brandon is ________.

Which of the following stages in making organizational change includes deciding whether change will occur from the top down or from the bottom up?

The most immediate and potent form of behavior control is ________.

Top managers in a company decide between themselves to implement an employee stock ownership plan for all their employees. This is an example of a company taking a ________.

Output control procedures are used at every management level of an organization.

Agave Pharma has opted for a top-down approach to changing how the company functions so that efficiency is increased. What is the change likely to entail?

Top managers at a food chain company consult with middle and first-line managers to revise their marketing strategy. This approach will lead to ________.

Stag Plugs, Ltd., opts to take a bottom-up approach in order to draft a new attendance policy. What will the approach entail?

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters