Question 1

Define personality traits. What are the Big Five personality traits?

Accepted Answer

"Personality traits" refers to the enduring tendencies to feel, think, and act in certain ways. The Big Five personality traits are extraversion, negative affectivity, agreeableness, conscientiousness, and openness to experience.

Question 2

What are the Big Five personality traits?

Accepted Answer

A)  Extraversion, tension, perfectionism, self-reliance, and apprehension 
B)  Extraversion, negative affectivity, agreeableness, conscientiousness, and openness to experience 
C)  Extraversion, negative affectivity, agreeableness, conscientiousness, and tension 
D)  Extraversion, negative affectivity, agreeableness, tension, and perfectionism 
E)  Extraversion, negative affectivity, tension, perfectionism, and self-reliance 
A)  Extraversion, tension, perfectionism, self-reliance, and apprehension 
B)  Extraversion, negative affectivity, agreeableness, conscientiousness, and openness to experience 
C)  Extraversion, negative affectivity, agreeableness, conscientiousness, and tension 
D)  Extraversion, negative affectivity, agreeableness, tension, and perfectionism 
E)  Extraversion, negative affectivity, tension, perfectionism, and self-reliance B

Question 3

With regard to the managerial function of leading in an organization with an innovative culture, managers ________.

Accepted Answer

A)  emphasize formal top-down communication 
B)  emphasize caution and maintenance of the status quo and set specific goals 
C)  are likely to lead by example, encouraging employees to take risks and experiment 
D)  are likely to use management by objectives 
E)  constantly monitor subordinates' progress toward goals, overseeing their every move 
A)  emphasize formal top-down communication 
B)  emphasize caution and maintenance of the status quo and set specific goals 
C)  are likely to lead by example, encouraging employees to take risks and experiment 
D)  are likely to use management by objectives 
E)  constantly monitor subordinates' progress toward goals, overseeing their every move C

Question 4

Which of the following is an example of a terminal value?

Accepted Answer

A)  Self-reliant 
B)  Self-sufficient 
C)  Self-respect 
D)  Self-controlled 
E)  Self-disciplined 
A)  Self-reliant 
B)  Self-sufficient 
C)  Self-respect 
D)  Self-controlled 
E)  Self-disciplined

Question 5

Which term refers to the ability to understand and manage one's own moods and emotions and those of other people?

Accepted Answer

A)  Emotional intelligence 
B)  Critical thinking 
C)  Decision making 
D)  Cultural intelligence 
E)  Devil's advocacy 
A)  Emotional intelligence 
B)  Critical thinking 
C)  Decision making 
D)  Cultural intelligence 
E)  Devil's advocacy

Question 6

Sharon is working as a shift manager at XT, Inc. She has a high degree of loyalty toward her organization and is proud of what the organization stands for. Sharon is likely to have organizational ________.

Accepted Answer

A)  culture 
B)  efficiency 
C)  commitment 
D)  value 
E)  development 
A)  culture 
B)  efficiency 
C)  commitment 
D)  value 
E)  development

Question 7

Organizational citizenship behaviors are an employee's ________.

Accepted Answer

A)  strict adherence to organizational goals 
B)  willingness to perform above and beyond the call of duty 
C)  indisposition to offer suggestions to the organization 
D)  emotional attachment to the organization 
E)  collection of feelings and beliefs about the organization as a whole 
A)  strict adherence to organizational goals 
B)  willingness to perform above and beyond the call of duty 
C)  indisposition to offer suggestions to the organization 
D)  emotional attachment to the organization 
E)  collection of feelings and beliefs about the organization as a whole

Question 8

Edward, a manager at Real Corp., is a very positive individual. He rarely exhibits adverse emotions or moods and is always optimistic about himself and others. It can be said that Edward is ________.

Accepted Answer

A)  low on negative affectivity 
B)  low on agreeableness 
C)  high on conscientiousness 
D)  high on self-esteem 
E)  an extravert 
A)  low on negative affectivity 
B)  low on agreeableness 
C)  high on conscientiousness 
D)  high on self-esteem 
E)  an extravert

Question 9

The tendency of a manager to feel distressed and be critical of himself or herself and others is called negative affectivity.

Accepted Answer

A) True 
 B)False

Question 10

Unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group are known as ________.

Accepted Answer

A)  norms 
B)  goals 
C)  values 
D)  ideologies 
E)  rules 
A)  norms 
B)  goals 
C)  values 
D)  ideologies 
E)  rules

Question 11

Emotional intelligence has the potential to contribute to effective ______ in multiple ways.

Accepted Answer

A)  leadership 
B)  emotions 
C)  values 
D)  goals 
E)  feelings 
A)  leadership 
B)  emotions 
C)  values 
D)  goals 
E)  feelings

Question 12

Steve, a middle manager working at KT Corp., is unable to judge his own capabilities and has a poor opinion of himself; Steve is likely to have ________.

Accepted Answer

A)  less external locus of control 
B)  low self-esteem 
C)  less need for affiliation 
D)  less openness to experience 
E)  low level of agreeableness 
A)  less external locus of control 
B)  low self-esteem 
C)  less need for affiliation 
D)  less openness to experience 
E)  low level of agreeableness

Question 13

Differentiate between moods and emotions. How do moods and emotions affect the organization?

Accepted Answer

A mood is a feeling or state of mind. Em

Question 14

Distinguish between internal and external locus of control.

Accepted Answer

People with an internal locus of control

Question 15

Define the concept of emotional intelligence. How does having emotional intelligence help managers?

Accepted Answer

Emotional intelligence is the ability to

Question 16

The formal events that recognize incidents of importance to the organization as a whole and to specific employees are known as ________.

Accepted Answer

A)  values 
B)  rituals 
C)  stories 
D)  rites 
E)  norms 
A)  values 
B)  rituals 
C)  stories 
D)  rites 
E)  norms

Question 17

In Dave's Steel Manufacturing Co., new employees go through a short orientation process after their induction. During this process, they are told about the organization and its history, values, jargon, culture, and procedures. They are then introduced to their work group, the specific people they would work with, and are informed about their own role in the organization, the skills needed to do their job, and both the formal procedures and informal norms. This is an example of organizational ________.

Accepted Answer

A)  controlling 
B)  planning 
C)  socialization 
D)  agreeableness 
E)  conscientiousness 
A)  controlling 
B)  planning 
C)  socialization 
D)  agreeableness 
E)  conscientiousness

Question 18

The terminal values and not the instrumental values of managers play a role in determining organizational culture.

Accepted Answer

A) True 
 B)False

Question 19

People who believe that outside forces are responsible for what happens to and around them and do not think that their own actions make much of a difference have ________.

Accepted Answer

A)  a high sense of achievement 
B)  less neuroticism 
C)  an internal locus of control 
D)  an external locus of control 
E)  high self-esteem 
A)  a high sense of achievement 
B)  less neuroticism 
C)  an internal locus of control 
D)  an external locus of control 
E)  high self-esteem

Question 20

Identify the personality trait that makes people accountable and responsible for their own actions and ensures ethical behavior in an organization.

Accepted Answer

A)  Self-esteem 
B)  Conscientiousness 
C)  Internal locus of control 
D)  External locus of control 
E)  Attitude 
A)  Self-esteem 
B)  Conscientiousness 
C)  Internal locus of control 
D)  External locus of control 
E)  Attitude

Define personality traits. What are the Big Five personality traits?

What are the Big Five personality traits?

With regard to the managerial function of leading in an organization with an innovative culture, managers ________.

Which of the following is an example of a terminal value?

Which term refers to the ability to understand and manage one's own moods and emotions and those of other people?

Sharon is working as a shift manager at XT, Inc. She has a high degree of loyalty toward her organization and is proud of what the organization stands for. Sharon is likely to have organizational ________.

Organizational citizenship behaviors are an employee's ________.

Edward, a manager at Real Corp., is a very positive individual. He rarely exhibits adverse emotions or moods and is always optimistic about himself and others. It can be said that Edward is ________.

The tendency of a manager to feel distressed and be critical of himself or herself and others is called negative affectivity.

Unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group are known as ________.

Emotional intelligence has the potential to contribute to effective ______ in multiple ways.

Steve, a middle manager working at KT Corp., is unable to judge his own capabilities and has a poor opinion of himself; Steve is likely to have ________.

Differentiate between moods and emotions. How do moods and emotions affect the organization?

Distinguish between internal and external locus of control.

Define the concept of emotional intelligence. How does having emotional intelligence help managers?

The formal events that recognize incidents of importance to the organization as a whole and to specific employees are known as ________.

The terminal values and not the instrumental values of managers play a role in determining organizational culture.

People who believe that outside forces are responsible for what happens to and around them and do not think that their own actions make much of a difference have ________.

Identify the personality trait that makes people accountable and responsible for their own actions and ensures ethical behavior in an organization.

The Management Process Today

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters

Exam 2: Values, Attitudes, Emotions, and Culture: the Manager As a Person

Define personality traits. What are the Big Five personality traits?

What are the Big Five personality traits?

With regard to the managerial function of leading in an organization with an innovative culture, managers ________.

Which of the following is an example of a terminal value?

Which term refers to the ability to understand and manage one's own moods and emotions and those of other people?

Sharon is working as a shift manager at XT, Inc. She has a high degree of loyalty toward her organization and is proud of what the organization stands for. Sharon is likely to have organizational ________.

Organizational citizenship behaviors are an employee's ________.

Edward, a manager at Real Corp., is a very positive individual. He rarely exhibits adverse emotions or moods and is always optimistic about himself and others. It can be said that Edward is ________.

The tendency of a manager to feel distressed and be critical of himself or herself and others is called negative affectivity.

Unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group are known as ________.

Emotional intelligence has the potential to contribute to effective ______ in multiple ways.

Steve, a middle manager working at KT Corp., is unable to judge his own capabilities and has a poor opinion of himself; Steve is likely to have ________.

Differentiate between moods and emotions. How do moods and emotions affect the organization?

Distinguish between internal and external locus of control.

Define the concept of emotional intelligence. How does having emotional intelligence help managers?

The formal events that recognize incidents of importance to the organization as a whole and to specific employees are known as ________.

The terminal values and not the instrumental values of managers play a role in determining organizational culture.

People who believe that outside forces are responsible for what happens to and around them and do not think that their own actions make much of a difference have ________.

Identify the personality trait that makes people accountable and responsible for their own actions and ensures ethical behavior in an organization.

The Management Process Today

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters