Question 1

Identify the critical operations decision areas in an organization and discuss the responsibilities of an operations manager while addressing these decisions.

Accepted Answer

The critical decision areas in an organization include: (a)Process (b)Quality (c)Capacity (d)Inventory

Question 2

The three major functions of business organizations:

Accepted Answer

A) Are mutually exclusive 
B) Function independently of each other 
C) Interface with each other 
D) Do not interface with each other 
A) Are mutually exclusive 
B) Function independently of each other 
C) Interface with each other 
D) Do not interface with each other C

Question 3

The supply chain extends from:

Accepted Answer

A) Supplier to manufacturing 
B) Supplier to supplier 
C) Dealer to customer 
D) Supplier to customer 
A) Supplier to manufacturing 
B) Supplier to supplier 
C) Dealer to customer 
D) Supplier to customer D

Question 4

Which of the following is not in the process category of the operations decision framework?

Accepted Answer

A) Layout of the facility 
B) Job design 
C) The type of equipment and technology 
D) Product or service inspection 
A) Layout of the facility 
B) Job design 
C) The type of equipment and technology 
D) Product or service inspection

Question 5

The essence of operations management can be described by:

Accepted Answer

A) Process,capacity,and people 
B) Decisions,function,and process 
C) Planning,control,and organization 
D) Integrated planning and control 
A) Process,capacity,and people 
B) Decisions,function,and process 
C) Planning,control,and organization 
D) Integrated planning and control

Question 6

The four decision areas in operations management are:

Accepted Answer

A) Planning,technology,inventory,and control 
B) Process,quality,capacity,and inventory 
C) Process,quality,technology,and capacity 
D) None of these 
A) Planning,technology,inventory,and control 
B) Process,quality,capacity,and inventory 
C) Process,quality,technology,and capacity 
D) None of these

Question 7

The three primary functions that exist in most business organizations are:

Accepted Answer

A) Operations,accounting,and finance 
B) Operations,production,and finance 
C) Production,marketing,and human resources 
D) Operations,finance,and marketing 
A) Operations,accounting,and finance 
B) Operations,production,and finance 
C) Production,marketing,and human resources 
D) Operations,finance,and marketing

Question 8

The process view provides a basis for viewing an entire business as a system of interconnected processes.

Accepted Answer

A) True 
 B)False

Question 9

Which one of the following would not generally be classified as an input in a university system?

Accepted Answer

A) Staff 
B) Facilities 
C) Knowledge 
D) Research 
A) Staff 
B) Facilities 
C) Knowledge 
D) Research

Question 10

The Operations definition emphasizes decision,function and process elements of the organization.Briefly discuss the need to address these fundamental elements.

Accepted Answer

The operations function is responsible f

Question 11

Which of the following is not a contemporary theme in operations?

Accepted Answer

A) Globalization of Operations 
B) Lean Operations 
C) Quality Teams 
D) Environmental Concerns and Sustainability 
A) Globalization of Operations 
B) Lean Operations 
C) Quality Teams 
D) Environmental Concerns and Sustainability

Question 12

Approximately,what percentage of the American workforce works in service industries?

Accepted Answer

A) 20% 
B) 40% 
C) 80% 
D) 90% 
A) 20% 
B) 40% 
C) 80% 
D) 90%

Question 13

A comprehensive decision-making framework for operations includes:

Accepted Answer

A) Consideration of other organizational functions 
B) Consideration of operations in isolation of other functions 
C) Suppliers but not customers 
D) Customers but not suppliers 
A) Consideration of other organizational functions 
B) Consideration of operations in isolation of other functions 
C) Suppliers but not customers 
D) Customers but not suppliers

Question 14

The four major decision responsibilities of operations management are:

Accepted Answer

A) Process,quality,capacity,and human resources 
B) Process,quality,human resources,and inventory 
C) Quality,inventory,human resources,and capacity 
D) Process,capacity,quality,and inventory 
A) Process,quality,capacity,and human resources 
B) Process,quality,human resources,and inventory 
C) Quality,inventory,human resources,and capacity 
D) Process,capacity,quality,and inventory

Question 15

Best practices in operations are best for all organizations.

Accepted Answer

A) True 
 B)False

Question 16

Capacity decisions:

Accepted Answer

A) Include staffing and scheduling 
B) Include inventory control 
C) Include defining product specifications 
D) None of these 
A) Include staffing and scheduling 
B) Include inventory control 
C) Include defining product specifications 
D) None of these

Question 17

Inventory decisions involve:

Accepted Answer

A) Determining what to order,how much to order,and when to order 
B) Tracking the flow of materials 
C) Managing the finished goods inventories 
D) All of these 
A) Determining what to order,how much to order,and when to order 
B) Tracking the flow of materials 
C) Managing the finished goods inventories 
D) All of these

Question 18

Why is operations management a more encompassing term than production management?

Accepted Answer

A) Operations management is concerned with multiple products and services 
B) Operations management refers to service as well as manufacturing organizations 
C) Operations management is broader including the financing and marketing functions 
D) Operations management makes use of the tools of quantitative analysis and computer systems 
A) Operations management is concerned with multiple products and services 
B) Operations management refers to service as well as manufacturing organizations 
C) Operations management is broader including the financing and marketing functions 
D) Operations management makes use of the tools of quantitative analysis and computer systems

Question 19

Supply chain management includes the integration of:

Accepted Answer

A) Suppliers 
B) Manufacturers 
C) Customers 
D) All of the above 
A) Suppliers 
B) Manufacturers 
C) Customers 
D) All of the above

Question 20

The transformation view of the Operations function provides a unified approach for studying the manufacturing and service industries.

Accepted Answer

A) True 
 B)False

Identify the critical operations decision areas in an organization and discuss the responsibilities of an operations manager while addressing these decisions.

The three major functions of business organizations:

The supply chain extends from:

Which of the following is not in the process category of the operations decision framework?

The essence of operations management can be described by:

The four decision areas in operations management are:

The three primary functions that exist in most business organizations are:

The process view provides a basis for viewing an entire business as a system of interconnected processes.

Which one of the following would not generally be classified as an input in a university system?

The Operations definition emphasizes decision,function and process elements of the organization.Briefly discuss the need to address these fundamental elements.

Which of the following is not a contemporary theme in operations?

Approximately,what percentage of the American workforce works in service industries?

A comprehensive decision-making framework for operations includes:

The four major decision responsibilities of operations management are:

Best practices in operations are best for all organizations.

Capacity decisions:

Inventory decisions involve:

Why is operations management a more encompassing term than production management?

Supply chain management includes the integration of:

The transformation view of the Operations function provides a unified approach for studying the manufacturing and service industries.

Operations and Supply Chain Strategy

Product Design

Process Selection

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Supply Chain Management

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Filters

Exam 1: The Operations Function

Identify the critical operations decision areas in an organization and discuss the responsibilities of an operations manager while addressing these decisions.

The three major functions of business organizations:

The supply chain extends from:

Which of the following is not in the process category of the operations decision framework?

The essence of operations management can be described by:

The four decision areas in operations management are:

The three primary functions that exist in most business organizations are:

The process view provides a basis for viewing an entire business as a system of interconnected processes.

Which one of the following would not generally be classified as an input in a university system?

The Operations definition emphasizes decision,function and process elements of the organization.Briefly discuss the need to address these fundamental elements.

Which of the following is not a contemporary theme in operations?

Approximately,what percentage of the American workforce works in service industries?

A comprehensive decision-making framework for operations includes:

The four major decision responsibilities of operations management are:

Best practices in operations are best for all organizations.

Capacity decisions:

Inventory decisions involve:

Why is operations management a more encompassing term than production management?

Supply chain management includes the integration of:

The transformation view of the Operations function provides a unified approach for studying the manufacturing and service industries.

Operations and Supply Chain Strategy

Product Design

Process Selection

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Supply Chain Management

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Filters