Question 1

People who think that human relations is an unnecessary skill believe that "common sense will carry you through." Is this viewpoint correct?

Accepted Answer

This argument is often used by people wh

Question 2

Describe the workplace situation in America during the World War II.

Accepted Answer

With hundreds of thousands of young work

Question 3

Write a short note on Total Quality Management (TQM).

Accepted Answer

This important school of thought held th

Question 4

Internal customers can be defined as a department's employees, or as employees in other departments within an organization.

Accepted Answer

A) True 
 B)False

Question 5

The results from Elton Mayo's _____ showed that the relationships that had formed naturally in the workplace made up what he called the informal organization.

Accepted Answer

Hawthorne

Question 6

What is Frederick Taylor best known for? Describe about his invention of the optimum shovel.

Accepted Answer

In the early years of the 20^th century, Fr

Question 7

Which of the following statements is true about competition in the workplace?

Accepted Answer

A) The increasing number of people doing business on the Internet has resulted in a decline in competition among businesses. 
B) Competitiveness is yet to reach rural areas where small businesses still don't feel the pressure. 
C) Due to increased competition, having a college degree is no longer a ticket to a meaningful career. 
D) Countries such as China, India, and other Asian nations are yet to create an impact on the world markets. 
A) The increasing number of people doing business on the Internet has resulted in a decline in competition among businesses. 
B) Competitiveness is yet to reach rural areas where small businesses still don't feel the pressure. 
C) Due to increased competition, having a college degree is no longer a ticket to a meaningful career. 
D) Countries such as China, India, and other Asian nations are yet to create an impact on the world markets.

Question 8

The study of human relations has two goals: personal development and growth, and ____.

Accepted Answer

A) manipulation of human behavior 
B) achievement of an organization's objectives 
C) finding quick fixes for personal problems 
D) finding a cure-all for organizational problems 
A) manipulation of human behavior 
B) achievement of an organization's objectives 
C) finding quick fixes for personal problems 
D) finding a cure-all for organizational problems

Question 9

Part of the communication ability is based on listening levels, which include listening for feelings and emotions as well as for objective content.

Accepted Answer

A) True 
 B)False

Question 10

Describe the two major features of Taylor's approach to increasing efficiency.

Accepted Answer

Taylor's approach contained two major fe

Question 11

Which of the following statements is true about human relations?

Accepted Answer

A) It is about enforcing people to do what you want them to do. 
B) It is a study in understanding human behavior in order to manipulate others. 
C) It includes a desire to understand others and their talents and abilities. 
D) It is just common sense. 
A) It is about enforcing people to do what you want them to do. 
B) It is a study in understanding human behavior in order to manipulate others. 
C) It includes a desire to understand others and their talents and abilities. 
D) It is just common sense.

Question 12

According to Max Weber, human relations problems are caused by favoritism, nepotism, and other unfair practices.

Accepted Answer

A) True 
 B)False

Question 13

Self-awareness allows individuals to know what in their own behavior is being perceived as real by other people.

Accepted Answer

A) True 
 B)False

Question 14

The ____, an organization founded in 1869 which was much like the labor unions that came later, denounced the bad working conditions and unfair treatment in many workplaces of the time.

Accepted Answer

The answer of The ____, an organization founded in 1869...

Question 15

How did Taylor's "optimum shovel" increase the productivity of the steel mill?

Accepted Answer

One of Taylor's best-known victories was

Question 16

McGregor's _____ stated that workers lacked ambition, disliked work, and wanted security above all else.

Accepted Answer

The answer of McGregor's _____ stated that workers lacked ambition,...

Question 17

Frederick Taylor is universally criticized as someone who cared more about the needs of workers than about production.

Accepted Answer

A) True 
 B)False

Question 18

Eric Berne's transactional analysis was a method of understanding interpersonal communication in a workplace.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following models was suggested by Max Weber to deal with favoritism and nepotism?

Accepted Answer

A) Adhocracy 
B) Time and Motion Study 
C) Bureaucracy 
D) The Hawthorne Experiment 
A) Adhocracy 
B) Time and Motion Study 
C) Bureaucracy 
D) The Hawthorne Experiment

Question 20

People who belong to the sandwich generation:

Accepted Answer

A) are currently entering the job market. 
B) are mostly in management positions. 
C) find themselves squeezed for time and finances. 
D) see workers as lacking ambition, disliking work, and wanting security above all else. 
A) are currently entering the job market. 
B) are mostly in management positions. 
C) find themselves squeezed for time and finances. 
D) see workers as lacking ambition, disliking work, and wanting security above all else.

People who think that human relations is an unnecessary skill believe that "common sense will carry you through." Is this viewpoint correct?

Describe the workplace situation in America during the World War II.

Write a short note on Total Quality Management (TQM).

Internal customers can be defined as a department's employees, or as employees in other departments within an organization.

The results from Elton Mayo's _____ showed that the relationships that had formed naturally in the workplace made up what he called the informal organization.

What is Frederick Taylor best known for? Describe about his invention of the optimum shovel.

Which of the following statements is true about competition in the workplace?

The study of human relations has two goals: personal development and growth, and ____.

Part of the communication ability is based on listening levels, which include listening for feelings and emotions as well as for objective content.

Describe the two major features of Taylor's approach to increasing efficiency.

Which of the following statements is true about human relations?

According to Max Weber, human relations problems are caused by favoritism, nepotism, and other unfair practices.

Self-awareness allows individuals to know what in their own behavior is being perceived as real by other people.

The ____, an organization founded in 1869 which was much like the labor unions that came later, denounced the bad working conditions and unfair treatment in many workplaces of the time.

How did Taylor's "optimum shovel" increase the productivity of the steel mill?

McGregor's _____ stated that workers lacked ambition, disliked work, and wanted security above all else.

Frederick Taylor is universally criticized as someone who cared more about the needs of workers than about production.

Eric Berne's transactional analysis was a method of understanding interpersonal communication in a workplace.

Which of the following models was suggested by Max Weber to deal with favoritism and nepotism?

People who belong to the sandwich generation:

Self-Concept and Self-Esteem in Human Relations

Self-Awareness and Self-Disclosure

Attitudes and Values in Human Relations

Motivation: Increasing Productivity

Communication and Human Relations

People, Groups, and Teams

Achieving Emotional Control

Individual and Organizational Change

Creativity and Human Relations

Conflict Management

Stress and Stress Management

Your External and Internal Customers

Human Relations in a World of Diversity

Business Ethics and Social Responsibility

Maintaining Workplace Health and Success

Filters

Exam 1: Human Relations: a Background

People who think that human relations is an unnecessary skill believe that "common sense will carry you through." Is this viewpoint correct?

Describe the workplace situation in America during the World War II.

Write a short note on Total Quality Management (TQM).

Internal customers can be defined as a department's employees, or as employees in other departments within an organization.

The results from Elton Mayo's _____ showed that the relationships that had formed naturally in the workplace made up what he called the informal organization.

What is Frederick Taylor best known for? Describe about his invention of the optimum shovel.

Which of the following statements is true about competition in the workplace?

The study of human relations has two goals: personal development and growth, and ____.

Part of the communication ability is based on listening levels, which include listening for feelings and emotions as well as for objective content.

Describe the two major features of Taylor's approach to increasing efficiency.

Which of the following statements is true about human relations?

According to Max Weber, human relations problems are caused by favoritism, nepotism, and other unfair practices.

Self-awareness allows individuals to know what in their own behavior is being perceived as real by other people.

The ____, an organization founded in 1869 which was much like the labor unions that came later, denounced the bad working conditions and unfair treatment in many workplaces of the time.

How did Taylor's "optimum shovel" increase the productivity of the steel mill?

McGregor's _____ stated that workers lacked ambition, disliked work, and wanted security above all else.

Frederick Taylor is universally criticized as someone who cared more about the needs of workers than about production.

Eric Berne's transactional analysis was a method of understanding interpersonal communication in a workplace.

Which of the following models was suggested by Max Weber to deal with favoritism and nepotism?

People who belong to the sandwich generation:

Self-Concept and Self-Esteem in Human Relations

Self-Awareness and Self-Disclosure

Attitudes and Values in Human Relations

Motivation: Increasing Productivity

Communication and Human Relations

People, Groups, and Teams

Achieving Emotional Control

Individual and Organizational Change

Creativity and Human Relations

Conflict Management

Stress and Stress Management

Your External and Internal Customers

Human Relations in a World of Diversity

Business Ethics and Social Responsibility

Maintaining Workplace Health and Success

Filters