Question 1

_____ is defined as a failure to confront your problem.

Accepted Answer

Denial

Question 2

Which of the following best describes organizational citizenship behavior?

Accepted Answer

A) It is an attitude of willingness to go above and beyond the behaviors that are generally associated with life in the workplace. 
B) It is an attitude that results from healthy self-esteem, optimism, extraversion, and personal control. 
C) It is the ability of one person to influence another person in the workplace. 
D) It is the tendency of a person to justify unethical behavior with excuses. 
A) It is an attitude of willingness to go above and beyond the behaviors that are generally associated with life in the workplace. 
B) It is an attitude that results from healthy self-esteem, optimism, extraversion, and personal control. 
C) It is the ability of one person to influence another person in the workplace. 
D) It is the tendency of a person to justify unethical behavior with excuses. A

Question 3

To help job attitudes, an employer should:

Accepted Answer

A) provide mentally challenging work that is difficult to manage. 
B) encourage employees to develop an external locus of control. 
C) encourage employees to develop personal interest in their work. 
D) make accomplishing goals challenging. 
A) provide mentally challenging work that is difficult to manage. 
B) encourage employees to develop an external locus of control. 
C) encourage employees to develop personal interest in their work. 
D) make accomplishing goals challenging. C

Question 4

The most dangerous kind of pessimism is ____.

Accepted Answer

The answer of The most dangerous kind of pessimism is...

Question 5

According to David Myers, you can best achieve a positive attitude by:

Accepted Answer

A) fulfilling expectations of people around you. 
B) acting happy and developing an internal locus of control. 
C) having at least one peak communication with someone everyday. 
D) being critical and establishing an external locus of control. 
A) fulfilling expectations of people around you. 
B) acting happy and developing an internal locus of control. 
C) having at least one peak communication with someone everyday. 
D) being critical and establishing an external locus of control.

Question 6

The giver of feedback should try to strike a balance between negative and positive feedback.

Accepted Answer

A) True 
 B)False

Question 7

Organization citizenship behavior is an attitude of willingness to go above and beyond the behaviors that are generally associated with life in a workplace.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements is true about values and attitudes?

Accepted Answer

A) Attitudes are inborn and values are developed on the basis of observation and attitudes. 
B) Attitudes are much deeper than values and they often conflict with the former. 
C) Values and attitudes are two different names for the same set of perceptions. 
D) Values affect attitudes, and values conflicts with other people involve attitude problems. 
A) Attitudes are inborn and values are developed on the basis of observation and attitudes. 
B) Attitudes are much deeper than values and they often conflict with the former. 
C) Values and attitudes are two different names for the same set of perceptions. 
D) Values affect attitudes, and values conflicts with other people involve attitude problems.

Question 9

According to the statistics expert Daniel Yankelovich's study, the Americans now insist much more strongly that jobs become more impersonal.

Accepted Answer

A) True 
 B)False

Question 10

Why is hopelessness the most dangerous kind of pessimism?

Accepted Answer

Feeling hopeless leads to feeling helple

Question 11

When someone else controls your choices, either large or small, your happiness will probably increase.

Accepted Answer

A) True 
 B)False

Question 12

A(n) _____ is information given to people either on how well they are performing a task, or on how clearly they are being understood.

Accepted Answer

The answer of A(n) _____ is information given to people...

Question 13

What are instrumental values?

Accepted Answer

Instrumental values (or everyd

Question 14

What constitutes an effective attitude-improving feedback?

Accepted Answer

When giving attitude-improving

Question 15

David Myers identified "positive attitude" as a:

Accepted Answer

A) stage resulting from an internal locus of control and unconditional positive regard. 
B) stage resulting from an external locus of control and conditional positive regard. 
C) position resulting from healthy self-esteem, optimism, introversion, and personal control. 
D) position resulting from healthy self-esteem, optimism, extraversion, and personal control. 
A) stage resulting from an internal locus of control and unconditional positive regard. 
B) stage resulting from an external locus of control and conditional positive regard. 
C) position resulting from healthy self-esteem, optimism, introversion, and personal control. 
D) position resulting from healthy self-esteem, optimism, extraversion, and personal control.

Question 16

What are terminal values?

Accepted Answer

Terminal values (or end-point ideal valu

Question 17

What is the importance of attitude in an individual's life?

Accepted Answer

An attitude has three parts: thoughts, f

Question 18

How is extraversion related to one's level of self-esteem?

Accepted Answer

Extraversion is directly related to one'

Question 19

What is the usual reaction of people when they experience cognitive dissonance?

Accepted Answer

When people experience cognitive dissona

Question 20

Which of the following is a difference between terminal values and instrumental values?

Accepted Answer

A) Instrumental values are likely to maintain high priority throughout your life, whereas terminal values are short-term goals with little significance. 
B) Instrumental values are end-point ideal values, whereas terminal values are everyday action-directed values. 
C) Terminal values are goals that you want to accomplish during your life time, whereas instrumental values are related to long-term goals that you want to accomplish. 
D) Terminal values help you reach your goals, whereas instrumental values are those goals you want to reach through the terminal values. 
A) Instrumental values are likely to maintain high priority throughout your life, whereas terminal values are short-term goals with little significance. 
B) Instrumental values are end-point ideal values, whereas terminal values are everyday action-directed values. 
C) Terminal values are goals that you want to accomplish during your life time, whereas instrumental values are related to long-term goals that you want to accomplish. 
D) Terminal values help you reach your goals, whereas instrumental values are those goals you want to reach through the terminal values.

_____ is defined as a failure to confront your problem.

Which of the following best describes organizational citizenship behavior?

To help job attitudes, an employer should:

The most dangerous kind of pessimism is ____.

According to David Myers, you can best achieve a positive attitude by:

The giver of feedback should try to strike a balance between negative and positive feedback.

Organization citizenship behavior is an attitude of willingness to go above and beyond the behaviors that are generally associated with life in a workplace.

Which of the following statements is true about values and attitudes?

According to the statistics expert Daniel Yankelovich's study, the Americans now insist much more strongly that jobs become more impersonal.

Why is hopelessness the most dangerous kind of pessimism?

When someone else controls your choices, either large or small, your happiness will probably increase.

A(n) _____ is information given to people either on how well they are performing a task, or on how clearly they are being understood.

What are instrumental values?

What constitutes an effective attitude-improving feedback?

David Myers identified "positive attitude" as a:

What are terminal values?

What is the importance of attitude in an individual's life?

How is extraversion related to one's level of self-esteem?

What is the usual reaction of people when they experience cognitive dissonance?

Which of the following is a difference between terminal values and instrumental values?

Human Relations: a Background

Self-Concept and Self-Esteem in Human Relations

Self-Awareness and Self-Disclosure

Motivation: Increasing Productivity

Communication and Human Relations

People, Groups, and Teams

Achieving Emotional Control

Individual and Organizational Change

Creativity and Human Relations

Conflict Management

Stress and Stress Management

Your External and Internal Customers

Human Relations in a World of Diversity

Business Ethics and Social Responsibility

Maintaining Workplace Health and Success

Filters

Exam 4: Attitudes and Values in Human Relations

_____ is defined as a failure to confront your problem.

Which of the following best describes organizational citizenship behavior?

To help job attitudes, an employer should:

The most dangerous kind of pessimism is ____.

According to David Myers, you can best achieve a positive attitude by:

The giver of feedback should try to strike a balance between negative and positive feedback.

Organization citizenship behavior is an attitude of willingness to go above and beyond the behaviors that are generally associated with life in a workplace.

Which of the following statements is true about values and attitudes?

According to the statistics expert Daniel Yankelovich's study, the Americans now insist much more strongly that jobs become more impersonal.

Why is hopelessness the most dangerous kind of pessimism?

When someone else controls your choices, either large or small, your happiness will probably increase.

A(n) _____ is information given to people either on how well they are performing a task, or on how clearly they are being understood.

What are instrumental values?

What constitutes an effective attitude-improving feedback?

David Myers identified "positive attitude" as a:

What are terminal values?

What is the importance of attitude in an individual's life?

How is extraversion related to one's level of self-esteem?

What is the usual reaction of people when they experience cognitive dissonance?

Which of the following is a difference between terminal values and instrumental values?

Human Relations: a Background

Self-Concept and Self-Esteem in Human Relations

Self-Awareness and Self-Disclosure

Motivation: Increasing Productivity

Communication and Human Relations

People, Groups, and Teams

Achieving Emotional Control

Individual and Organizational Change

Creativity and Human Relations

Conflict Management

Stress and Stress Management

Your External and Internal Customers

Human Relations in a World of Diversity

Business Ethics and Social Responsibility

Maintaining Workplace Health and Success

Filters