Exam 2: Values, Attitudes, Emotions, and Culture: The Manager As a Person

People who are high on extraversion are especially likely to experience positive moods.

Both values and norms help managers to determine and shape the organizational culture.

Emotional intelligence can help managers perform interpersonal roles like that of a:

Satisfied managers are more likely to perform organizational citizenship behaviors than dissatisfied managers.

A personal conviction about lifelong goals or objectives is called a terminal value.

Explain what organizational rites are.What are the different types? Give one example of each.

As the night manager of Spicy Bites,Ronald feels competent,deserving,and capable of handling most situations.Ronald:

The terminal and instrumental values that are guiding principles in an individual's life are known as norms.

Which of the following posits that when founders hire employees for their new ventures,they tend to be drawn to and choose employees whose personalities are similar to their own?

Organizational _____ comprises the shared set of beliefs,expectations,values,norms,and work routines that influence how members of an organization relate to one another and work together to achieve organizational goals.

Downsizing tends to increase employee satisfaction because employees' increased workloads make them feel more responsible and empowered.

Studies conducted over time have suggested that critical thinking is promoted by negative moods.

The collection of feelings and beliefs that managers have about their organization as a whole is known as organizational:

Since managers are accountable for ensuring that organizations and their members behave in an ethical fashion,they need an external locus of control.

In Dave's Steel Manufacturing Co.,new employees go through a short orientation process after their induction.During this process,they are told about the organization and its history,values,jargon,culture,and procedures.They are then introduced to their work group,the specific people they would work with,informed about their own role in the organization,the skills needed to do their job,and both formal procedures and informal norms.This is an example of organizational:

A low level of agreeableness is an asset in managerial jobs that actually requires that managers be antagonistic.

The process by which newcomers learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively is known as organizational:

Rites of passage such as shared announcements of organizational successes,office parties,and company cookouts,build and reinforce common bonds among organizational members.

The collection of feelings and beliefs that managers have about their current jobs is referred to as:

People who have _____ believe they themselves are responsible for their own fate; they see their own actions and behaviors as being major and decisive determinants of important outcomes.