Exam 12: Building and Managing Human Resources

A manager requires all applicants for a secretarial position to type a 1,000-word report to determine their error rate and typing speed.This is an example of a:

The degree to which a test measures what it is supposed to measure is known as the reliability of the test.

Microsoft Corporation interviews dozens of highly qualified programmers before deciding on which ones to hire.This is an example of which component of the HRM process?

An individual who contacts an organization and applies for a job in that organization without being asked to do so by anyone in that organization is referred to as:

Questioning a candidate about how to handle an irate customer is an example of a situational interview question.

The set of activities in which managers generate a pool of qualified candidates for open positions is known as:

An organization reimburses managers for graduate school tuition whenever they receive a grade of A or B in management-related courses.This is an example of which component of the HRM process?

An appraisal of a subordinate by a manager in terms of that manager's perceptions of the traits,behaviors,and results produced by that subordinate is known as:

The process of identifying the job descriptions and the job specifications for all of the jobs within an organization is known as:

The evaluation of an employee's job performance is known as performance appraisal.

A mentor provides advice and guidance to a protégé.

Discuss the 360-degree performance appraisal.

Title VII of the 1964 Civil Rights Act prohibits discrimination in hiring,but not in working conditions.

A software firm has an opening for a software programmer.Jason,the HR manager of the firm,is making a list of all the tasks,duties,and responsibilities that make up a software programmer's job.He then lists the knowledge,skills,and abilities that a candidate should posses in order for him/her to perform the job.Which of the following best describes what Jason is doing?

What is "collective bargaining"?

Job changes that entail no major changes in responsibility or authority levels are known as lateral moves.

The component of an HRM system that focuses on helping employees to build the skills and abilities that will enable them to perform their jobs successfully is:

When interviewing prospective job applicants,managers cannot ask questions that are irrelevant to the job in question.

A job applicant seeking a position in an organization is asked to furnish written letters from former supervisors about the quality of his work performance.This is known as:

Which of the following statements is true?