Question 1

Satisfied managers are more likely to perform organizational citizenship behaviors than dissatisfied managers.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is true of moods and emotions?

Accepted Answer

A)  Moods last longer than emotions. 
B)  Emotions last longer than moods. 
C)  Changes in mood do not affect judgment. 
D)  Changes in emotion do not affect judgment. 
E)  Moods and emotions do not influence each other. 
A)  Moods last longer than emotions. 
B)  Emotions last longer than moods. 
C)  Changes in mood do not affect judgment. 
D)  Changes in emotion do not affect judgment. 
E)  Moods and emotions do not influence each other.

Question 3

_____ is an example of an instrumental value.

Accepted Answer

A)  Self-discipline 
B)  Security 
C)  Prosperity 
D)  Equality 
E)  Inner-harmony 
A)  Self-discipline 
B)  Security 
C)  Prosperity 
D)  Equality 
E)  Inner-harmony

Question 4

Which of the following is true of norms?

Accepted Answer

A)  They are standards for personal excellence set by people with a high need for achievement. 
B)  They are formalized codes of conduct that govern the behavior of employees in corporate organizations. 
C)  They are ever-changing rules that govern the daily activities of organizations. 
D)  They are unwritten codes of conduct considered important by most members of a group. 
E)  They are laws set down by the government that affect the way non-governmental organizations function. 
A)  They are standards for personal excellence set by people with a high need for achievement. 
B)  They are formalized codes of conduct that govern the behavior of employees in corporate organizations. 
C)  They are ever-changing rules that govern the daily activities of organizations. 
D)  They are unwritten codes of conduct considered important by most members of a group. 
E)  They are laws set down by the government that affect the way non-governmental organizations function.

Question 5

According to McClelland, the extent to which a person is concerned with being liked and having others get along well with one another is called _____.

Accepted Answer

A)  the need for power 
B)  the need for control 
C)  the need for independence 
D)  the need for achievement 
E)  the need for affiliation 
A)  the need for power 
B)  the need for control 
C)  the need for independence 
D)  the need for achievement 
E)  the need for affiliation

Question 6

The socialization programs developed by organizations which determine how individuals enter, advance within, and leave the organization are examples of rites of integration.

Accepted Answer

A) True 
 B)False

Question 7

Managers with a high need for power allow their subordinates to make their own decisions in all aspects of their work.

Accepted Answer

A) True 
 B)False

Question 8

The attraction-selection-attrition framework suggests that employees who are dissimilar in personality are more likely to leave the organization over time.

Accepted Answer

A) True 
 B)False

Question 9

Mario is the product manager of Lampshades Ltd. Which of the following, if true, supports the statement that he is sociable, affectionate, outgoing, and friendly?

Accepted Answer

A)  Mario is low on conscientiousness. 
B)  Mario is low on openness to experience. 
C)  Mario is high on introversion. 
D)  Mario is high on extraversion. 
E)  Mario is low on agreeableness. 
A)  Mario is low on conscientiousness. 
B)  Mario is low on openness to experience. 
C)  Mario is high on introversion. 
D)  Mario is high on extraversion. 
E)  Mario is low on agreeableness.

Question 10

Organizational culture reflects the distinctive ways in which organizational members perform their jobs and relate to others inside and outside the organization.

Accepted Answer

A) True 
 B)False

Question 11

Successful entrepreneurs are likely to be low on openness to experience.

Accepted Answer

A) True 
 B)False

Question 12

The personal characteristics of the founders of organizations can have a strong influence on the culture that is created.

Accepted Answer

A) True 
 B)False

Question 13

Emotional intelligence concerns understanding and managing the moods and emotions of oneself and of other people.

Accepted Answer

A) True 
 B)False

Question 14

Sandra, an employee of SilverStone Inc., is extremely ambitious and insists on working on important projects by herself. According to McClelland, she has a high need for _____.

Accepted Answer

A)  affiliation 
B)  power 
C)  agreeableness 
D)  socialization 
E)  achievement 
A)  affiliation 
B)  power 
C)  agreeableness 
D)  socialization 
E)  achievement

Question 15

Which of the following is an instrumental value?

Accepted Answer

A)  Contentedness 
B)  Salvation 
C)  Social recognition 
D)  Responsibility 
E)  Freedom 
A)  Contentedness 
B)  Salvation 
C)  Social recognition 
D)  Responsibility 
E)  Freedom

Question 16

George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees. This shows that he is low on _____.

Accepted Answer

A)  introversion 
B)  conscientiousness 
C)  negative affectivity 
D)  emotional intelligence 
E)  organizational citizenship behavior 
A)  introversion 
B)  conscientiousness 
C)  negative affectivity 
D)  emotional intelligence 
E)  organizational citizenship behavior

Question 17

Organizational citizenship behaviors (OCBs) are behaviors that are not required of organizational members but that contribute to organizational efficiency and effectiveness.

Accepted Answer

A) True 
 B)False

Question 18

_____ values help explain what managers are striving to achieve in their organizations and what they will focus their efforts on.

Accepted Answer

A)  Terminal 
B)  Nominal 
C)  Strategic 
D)  Instrumental 
E)  Extrinsic 
A)  Terminal 
B)  Nominal 
C)  Strategic 
D)  Instrumental 
E)  Extrinsic

Question 19

Which of the following is true of organizational commitment?

Accepted Answer

A)  It is the process by which individuals enter, advance within, and leave organizations. 
B)  It helps managers perform their figurehead and spokesperson roles. 
C)  It is of the same intensity across all countries and is unaffected by sociocultural factors. 
D)  It is the process by which newcomers internalize an organization's values and norms. 
E)  It contributes little toward the formation of a strong organizational culture. 
A)  It is the process by which individuals enter, advance within, and leave organizations. 
B)  It helps managers perform their figurehead and spokesperson roles. 
C)  It is of the same intensity across all countries and is unaffected by sociocultural factors. 
D)  It is the process by which newcomers internalize an organization's values and norms. 
E)  It contributes little toward the formation of a strong organizational culture.

Question 20

People with an external locus of control believe that outside forces are responsible for what happens to and around them.

Accepted Answer

A) True 
 B)False

Satisfied managers are more likely to perform organizational citizenship behaviors than dissatisfied managers.

Which of the following is true of moods and emotions?

_____ is an example of an instrumental value.

Which of the following is true of norms?

According to McClelland, the extent to which a person is concerned with being liked and having others get along well with one another is called _____.

The socialization programs developed by organizations which determine how individuals enter, advance within, and leave the organization are examples of rites of integration.

Managers with a high need for power allow their subordinates to make their own decisions in all aspects of their work.

The attraction-selection-attrition framework suggests that employees who are dissimilar in personality are more likely to leave the organization over time.

Mario is the product manager of Lampshades Ltd. Which of the following, if true, supports the statement that he is sociable, affectionate, outgoing, and friendly?

Organizational culture reflects the distinctive ways in which organizational members perform their jobs and relate to others inside and outside the organization.

Successful entrepreneurs are likely to be low on openness to experience.

The personal characteristics of the founders of organizations can have a strong influence on the culture that is created.

Emotional intelligence concerns understanding and managing the moods and emotions of oneself and of other people.

Sandra, an employee of SilverStone Inc., is extremely ambitious and insists on working on important projects by herself. According to McClelland, she has a high need for _____.

Which of the following is an instrumental value?

George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees. This shows that he is low on _____.

Organizational citizenship behaviors (OCBs) are behaviors that are not required of organizational members but that contribute to organizational efficiency and effectiveness.

_____ values help explain what managers are striving to achieve in their organizations and what they will focus their efforts on.

Which of the following is true of organizational commitment?

People with an external locus of control believe that outside forces are responsible for what happens to and around them.

Managers and Managing

The Evolution of Management

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 3: Values, Attitudes, Emotions, and Culture: the Manager As a Person

Satisfied managers are more likely to perform organizational citizenship behaviors than dissatisfied managers.

Which of the following is true of moods and emotions?

_____ is an example of an instrumental value.

Which of the following is true of norms?

According to McClelland, the extent to which a person is concerned with being liked and having others get along well with one another is called _____.

The socialization programs developed by organizations which determine how individuals enter, advance within, and leave the organization are examples of rites of integration.

Managers with a high need for power allow their subordinates to make their own decisions in all aspects of their work.

The attraction-selection-attrition framework suggests that employees who are dissimilar in personality are more likely to leave the organization over time.

Mario is the product manager of Lampshades Ltd. Which of the following, if true, supports the statement that he is sociable, affectionate, outgoing, and friendly?

Organizational culture reflects the distinctive ways in which organizational members perform their jobs and relate to others inside and outside the organization.

Successful entrepreneurs are likely to be low on openness to experience.

The personal characteristics of the founders of organizations can have a strong influence on the culture that is created.

Emotional intelligence concerns understanding and managing the moods and emotions of oneself and of other people.

Sandra, an employee of SilverStone Inc., is extremely ambitious and insists on working on important projects by herself. According to McClelland, she has a high need for _____.

Which of the following is an instrumental value?

George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees. This shows that he is low on _____.

Organizational citizenship behaviors (OCBs) are behaviors that are not required of organizational members but that contribute to organizational efficiency and effectiveness.

_____ values help explain what managers are striving to achieve in their organizations and what they will focus their efforts on.

Which of the following is true of organizational commitment?

People with an external locus of control believe that outside forces are responsible for what happens to and around them.

Managers and Managing

The Evolution of Management

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters