Exam 20: Best Practices in Negotiations

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While some people may look like born negotiators,negotiation is fundamentally a skill involving ____________ and _____________ that everyone can learn.

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analysis;communication

Integrative skills are called for in the value claiming stage and distributive skills are useful in value creation.

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False

Negotiators need to be reminded that certain factors influence their own behavior.What are those factors?

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D

Negotiators need to work to prevent the other party from capturing a loose coalition for their purposes.

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Research suggests that too much knowledge about the other party's needs can lead to a

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Getting the other party to reveal why he or she is sticking so strongly to a given point is an example of which of the following practices?

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The best negotiators do not take time to analyze each negotiation after it has concluded.

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For negotiators to remain sharp,they need to continue to practice the art and science of negotiation regularly.

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Excellent negotiators understand that negotiation embodies a set of

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Excellent negotiators understand that negotiation embodies a set of ____________-seemingly contradictory elements that actually occur together.

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Why is the BATNA an important source of power in a negotiation?

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Using integrative tactics in a distributive situation may lead to optimal outcomes.

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Negotiation is fundamentally a skill involving analysis and _____________ that everyone can learn.

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What often happens to negotiators without a strong BATNA?

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Negotiators who take the time to pause and reflect on their negotiations will find that they continue to refine their skills,and that they remain sharp and focused for their _____________ negotiations.

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Negotiation is an integral part of daily life and the opportunities to negotiate surround us.

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Negotiators also need to remember that _____________ factors influence their own behavior (and that it is not uncommon for us to not recognize what is making us angry,defensive,or zealously committed to some idea).

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While negotiations do follow broad stages,they also _____________ and _____________ at irregular rates.

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The authors suggest that negotiators should remember that negotiation is an _____________ process.

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Why is a negotiator like an athlete?

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