Exam 11: Agents, Constituencies, Audiences

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How does a negotiator develop relationships with both his or her constituency and with the other party?

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Typically,negotiators first meet with the constituency to define their collective interests and objectives.They then meet with opposing negotiators,in private,so they can candidly state their constituent's expectations,but also make necessary concessions without looking weak or foolish to the constituent.Finally,a negotiator returns to the constituent to "sell" the concessions to them,persuading them that the achieved settlement was the best one possible under the circumstances.

Direct communication with the other party's constituency-particularly without the sanction of the other negotiator-is likely to be viewed as an ____________ tactic.

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Which of the following would you not likely find the use of an agent in negotiations?

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____________ communications are efforts by the negotiator to bring the opinions of audiences and constituents to bear on the other negotiator.

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As a genuine tactic,the negotiator's constituency has actually defined limits to what the negotiator can decide on his or her own and is part of which of the following tactics?

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Negotiating team members themselves can act as bystanders and observers.

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Audiences hold negotiators accountable in all but one of the following ways.Which one?

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Many experienced negotiators refer to expressions of common fate as:

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Anyone who has ever played a "friendly" game of tennis,golf,basketball,or touch football with some competitive friends will recognize that much of the banter,teasing,and verbal harassment that occurs is designed to undermine the opponent's ____________ or to challenge him or her to play better.

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Information can be privately exchanged in informal venues and could be found to increase the possibility of concession to the other negotiator by reducing visibility to constituents in which of the following approaches?

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In addition to developing a relationship based on shared personal interests or genuine liking,agents may also stress their common ____________-namely,the accountability pressures put on them by their constituencies.

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The basic dilemma for a negotiator acting as an agent in a relationship negotiation is to determine how he or she can satisfy both his or her constituency's demands for ____________ and the other party's demand for ____________.

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The social environment becomes much less complex and dynamic as we add negotiating parties.

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Media relations and image management often become ends in themselves;strong negotiators can consciously stage their performance before radio microphones or television cameras in order to win public opinion to their side,which will then put pressure on the other party to concede.

(True/False)
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Audiences can ____________ negotiators by publicly praising them and ____________ negotiators by firing them.

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A rejection vote by the union rank and file is tantamount to a vote of ____________ in the negotiator.

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In a study by Carnevale,Pruitt and Britton,negotiators who believed they were under surveillance

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What is a negotiator's intent when communicating directly to bystanders and audiences?

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Negotiators can increase the possibility of concessions by:

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Why should a negotiator use great caution in exceeding authority?

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