Exam 2: Strategy and Tactics of Distributive Bargaining

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Anything outside the bargaining range will be summarily rejected by one of the negotiators.

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True

Although disruptive action tactics can work,they may also produce ____________ and escalation of ____________.

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anger;conflict

List several information sources one can use to indirectly assess the other party's resistance point.

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Making direct observations,consulting readily available documents and publications,talking to knowledgeable experts.

The first step for a negotiator completing a distributive bargaining negotiation is to obtain information about the other party's outcome values and resistance points.

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Hardball tactics are infallible if used properly.

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The resistance point is the point at which a negotiator would like to conclude negotiations.

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What are the disadvantages of making a more extreme opening offer?

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What are the three ways to manipulate the costs of delay in negotiation?

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How can a negotiator abandon a committed position?

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The objective of both parties in distributive bargaining is to obtain as much of which of the following as possible?

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The _______________________ is the point beyond which a person will not go and would rather break off negotiations.

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What are the risks involved when using hardball tactics?

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Define commitment.

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What characteristics of original offer,opening stance and opening concession would signal a position of firmness? Of flexibility?

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Studies indicate that negotiators who make low or modest opening offers get higher settlements than do those who make extreme opening offers.

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What statement about concessions is false?

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An offer that may have been accepted had it emerged as a result of _________________ may be rejected when it is presented as a fait accompli.

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When successive concessions get smaller,the most obvious message is that

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The spread between the resistance points is called the ________________________.

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Discuss the importance of reciprocating (or not reciprocating)concessions.

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