Exam 6: Perception, Cognition, and Emotion

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Negative emotions may lead parties to

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____________ is the tendency of negotiators to believe that their ability to be correct or accurate is greater than is actually true.

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A key issue in perception and negotiation is framing.What is framing?

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The distinction between mood and emotion is based on which of the following characteristics?

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In which type of frame would parties be more likely to engage primarily in distributive (win-lose or lose-lose)negotiations than in other types?

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Negotiators may intentionally manipulate ____________ in order to get the other side to adopt certain beliefs or take certain actions.

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Perception is the process by which individuals "connect" to their environment.

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Frames shape what the parties define as the _______________ and how they talk about them.

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Negotiations in which the outcomes are ____________ framed tend to produce fewer concessions,reach fewer agreements,and perceive outcomes as less fair.

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The definition of issues at stake in a negotiation may not change as the discussion evolves.

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Perception is

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A perceptual bias is the subjective mechanism through which people evaluate and make sense out of situations.

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Negotiators operating under ____________ also reached agreements having higher joint value for the two parties.

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One of the most important aspects of framing as issue development is the process of reframing,or the manner in which the thrust,tone,and focus of a conversation change as the parties engage in it.Reframing is or occurs:

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A characterization frame can clearly be shaped by experience with the other party but identity frames (of self)tend to be negative while the characterization frames tend to be positive.

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Which of the following cognitive biases can lead negotiators to discount the worth or validity of the judgment of others?

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____________ can also occur as one party uses metaphors,analogies,or specific cases to illustrate a point.

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Disputes over rights are sometimes referred to formal or informal arbitrators to decide whose standards or rights are more appropriate.

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The way an issue is framed will not influence how negotiators perceive risk and behave in relation to it.

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Frames are important in negotiation because disputes are often nebulous and open to different interpretations.

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