Exam 10: Power and Influence in the Workplace

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A senior executive wants to introduce a new reward system for salespeople.To support this change,the executive retained a consultant to determine the benefits of the reward system for salespeople in this organization.However,the consultant's report determined that the reward system would not work well for a variety of reasons.After reading the report,the executive discarded it without notifying others of its existence.Meanwhile,the executive continued to push for the reward system.What influence tactic did the executive use?

(Multiple Choice)
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Countervailing power is the capacity of a person,team,or organization to keep a more powerful person or group in the exchange relationship.

(True/False)
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Employees have _____,ranging from sarcasm to ostracism,to ensure that coworkers conform to team norms.

(Multiple Choice)
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The only way employees get ahead is by developing their competencies.

(True/False)
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_____ is the strongest outcome of influence,whereby people identify with the influencer's request and are highly motivated to implement it even when extrinsic sources of motivation are no longer present.

(Multiple Choice)
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_____ involves actively applying legitimate and coercive power to influence others.

(Multiple Choice)
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Legitimate power occurs when:

(Multiple Choice)
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_____ involves calling upon higher authority or expertise,or symbolically relying on these sources to support the influencer's position.

(Multiple Choice)
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People are more persuasive when they rely on logical arguments and avoid emotional appeals.

(True/False)
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Prevention,forecasting,and absorption are three types of expertise that cope with uncertainty in organizations.

(True/False)
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Which of these refers to the degree and nature of interdependence between the powerholder and others?

(Multiple Choice)
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Describe the sources of power in organizations.

(Essay)
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Which of the following is a consequence of power?

(Multiple Choice)
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Which of the following is an example of the influence tactic of forming coalitions?

(Multiple Choice)
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Which of the following are the three general strategies for coping with uncertainty?

(Multiple Choice)
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As impression management is inherently unethical,it is discouraged by career professionals.

(True/False)
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Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.

(True/False)
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Reward power is associated with charisma.

(True/False)
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Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

(True/False)
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Employees are more likely to comply with a supervisor's legitimate power when the:

(Multiple Choice)
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