Exam 10: Power and Influence in the Workplace
Exam 1: Introduction to the Field of Organizational Behavior114 Questions
Exam 2: Individual Behavior, Personality, and Values119 Questions
Exam 3: Perceiving Ourselves and Others in Organizations103 Questions
Exam 4: Workplace Emotions, Attitudes, and Stress131 Questions
Exam 5: Foundations of Employee Motivation113 Questions
Exam 6: Foundations of Employee Motivation115 Questions
Exam 7: Decision Making and Creativity104 Questions
Exam 8: Team Dynamics116 Questions
Exam 9: Communicating in Teams and Organizations104 Questions
Exam 10: Power and Influence in the Workplace109 Questions
Exam 11: Conflict and Negotiation in the Workplace105 Questions
Exam 12: Leadership in Organizational Settings115 Questions
Exam 13: Designing Organizational Structures109 Questions
Exam 14: Organizational Culture104 Questions
Exam 15: Organizational Change101 Questions
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A senior executive wants to introduce a new reward system for salespeople.To support this change,the executive retained a consultant to determine the benefits of the reward system for salespeople in this organization.However,the consultant's report determined that the reward system would not work well for a variety of reasons.After reading the report,the executive discarded it without notifying others of its existence.Meanwhile,the executive continued to push for the reward system.What influence tactic did the executive use?
(Multiple Choice)
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Countervailing power is the capacity of a person,team,or organization to keep a more powerful person or group in the exchange relationship.
(True/False)
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Employees have _____,ranging from sarcasm to ostracism,to ensure that coworkers conform to team norms.
(Multiple Choice)
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The only way employees get ahead is by developing their competencies.
(True/False)
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_____ is the strongest outcome of influence,whereby people identify with the influencer's request and are highly motivated to implement it even when extrinsic sources of motivation are no longer present.
(Multiple Choice)
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_____ involves actively applying legitimate and coercive power to influence others.
(Multiple Choice)
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_____ involves calling upon higher authority or expertise,or symbolically relying on these sources to support the influencer's position.
(Multiple Choice)
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People are more persuasive when they rely on logical arguments and avoid emotional appeals.
(True/False)
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Prevention,forecasting,and absorption are three types of expertise that cope with uncertainty in organizations.
(True/False)
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Which of these refers to the degree and nature of interdependence between the powerholder and others?
(Multiple Choice)
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Which of the following is an example of the influence tactic of forming coalitions?
(Multiple Choice)
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Which of the following are the three general strategies for coping with uncertainty?
(Multiple Choice)
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As impression management is inherently unethical,it is discouraged by career professionals.
(True/False)
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Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.
(True/False)
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Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.
(True/False)
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Employees are more likely to comply with a supervisor's legitimate power when the:
(Multiple Choice)
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