Question 1

Ingratiation is part of a larger influence tactic known as _____.

Accepted Answer

A)  upward influence 
B)  impression management 
C)  persuasion 
D)  risk management 
E)  upward appeal 
A)  upward influence 
B)  impression management 
C)  persuasion 
D)  risk management 
E)  upward appeal

Question 2

Referent power is mainly developed through a person's interpersonal skills.

Accepted Answer

A) True 
 B)False

Question 3

Office politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Accepted Answer

A) True 
 B)False

Question 4

Extreme forms of assertiveness include blackmailing colleagues.

Accepted Answer

A) True 
 B)False

Question 5

People have more power when their actions quickly affect many other people through the organization.

Accepted Answer

A) True 
 B)False

Question 6

Organizational politics occurs when someone attempts to influence others for the purpose of promoting personal interests.

Accepted Answer

A) True 
 B)False

Question 7

Networking potentially increases a person's power by:

Accepted Answer

A)  increasing the person's legitimate power. 
B)  decreasing the person's centrality. 
C)  increasing the person's referent power. 
D)  decreasing the person's reward power. 
E)  increasing the person's coercive power. 
A)  increasing the person's legitimate power. 
B)  decreasing the person's centrality. 
C)  increasing the person's referent power. 
D)  decreasing the person's reward power. 
E)  increasing the person's coercive power.

Question 8

Networking is a form of influence that tends to increase the individual's expert and referent power.

Accepted Answer

A) True 
 B)False

Question 9

Which contingency of power are unions mainly applying by going on strike at a critical time in the company's business cycle?

Accepted Answer

A)  Visibility 
B)  Non-substitutability 
C)  Centrality 
D)  Discretion 
E)  Persuasion 
A)  Visibility 
B)  Non-substitutability 
C)  Centrality 
D)  Discretion 
E)  Persuasion

Question 10

Which of the following does ingratiation include?

Accepted Answer

A)  Flattering a boss 
B)  Offering advice to the employees 
C)  Listening to counterarguments 
D)  Relying on the influencer's position 
E)  Appearing neutral 
A)  Flattering a boss 
B)  Offering advice to the employees 
C)  Listening to counterarguments 
D)  Relying on the influencer's position 
E)  Appearing neutral

Question 11

Employees have ______ power,when others identify with them,like them,or otherwise respect them.

Accepted Answer

A)  reward 
B)  legitimate 
C)  referent 
D)  expert 
E)  coercive 
A)  reward 
B)  legitimate 
C)  referent 
D)  expert 
E)  coercive

Question 12

Which of the following statements about countervailing power in organizational relationships is true?

Accepted Answer

A)  Countervailing power prevents anyone else from having any power over you. 
B)  Countervailing power is used by the stronger party to prevent the weaker party from leaving the relationship. 
C)  Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the relationship. 
D)  Countervailing power is one of the ways that people have power by coping with uncertainty. 
E)  Countervailing power is a personality characteristic of people who crave power. 
A)  Countervailing power prevents anyone else from having any power over you. 
B)  Countervailing power is used by the stronger party to prevent the weaker party from leaving the relationship. 
C)  Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the relationship. 
D)  Countervailing power is one of the ways that people have power by coping with uncertainty. 
E)  Countervailing power is a personality characteristic of people who crave power.

Question 13

Even though your job entails that you should be visiting clients most of the time,you make it a point to stop by the office everyday so your boss sees that you are working.This increases your power by increasing your centrality.

Accepted Answer

A) True 
 B)False

Question 14

Assertiveness:

Accepted Answer

A)  refers to the process of gaining support from one or more people with higher authority or expertise. 
B)  is an indicator that a person lacks power due to low centrality. 
C)  is an attempt to increase liking by, or perceived similarity to, some targeted person. 
D)  is also known as vocal authority. 
E)  refers to the use of logical arguments, factual evidence, and emotional appeals to convince people of the value of a request. 
A)  refers to the process of gaining support from one or more people with higher authority or expertise. 
B)  is an indicator that a person lacks power due to low centrality. 
C)  is an attempt to increase liking by, or perceived similarity to, some targeted person. 
D)  is also known as vocal authority. 
E)  refers to the use of logical arguments, factual evidence, and emotional appeals to convince people of the value of a request.

Question 15

Which of the following statements about power is true?

Accepted Answer

A)  Power exists only when the power holder is able to change someone's behavior. 
B)  Power requires interdependence in the relationship. 
C)  Power is the actual practice of influencing others. 
D)  Power exists only when one person has something of value for a second person, but the second person has nothing of value for the first person. 
E)  People cannot have power over others by controlling a desired job assignment, useful information, important resources, or even the privilege of being associated with someone. 
A)  Power exists only when the power holder is able to change someone's behavior. 
B)  Power requires interdependence in the relationship. 
C)  Power is the actual practice of influencing others. 
D)  Power exists only when one person has something of value for a second person, but the second person has nothing of value for the first person. 
E)  People cannot have power over others by controlling a desired job assignment, useful information, important resources, or even the privilege of being associated with someone.

Question 16

Referent power is typically associated with:

Accepted Answer

A)  reward systems. 
B)  power distance. 
C)  uncertainty avoidance. 
D)  peer pressure. 
E)  charisma. 
A)  reward systems. 
B)  power distance. 
C)  uncertainty avoidance. 
D)  peer pressure. 
E)  charisma.

Question 17

A supervisor pushes employee performance by constantly checking their work,reminding them of their deadlines,and threatens to put their unknown failures on the company notice board.Which of the following forms of influence is this supervisor using?

Accepted Answer

A)  Legitimate 
B)  Silent authority 
C)  Referent 
D)  Assertiveness 
E)  Persuasion 
A)  Legitimate 
B)  Silent authority 
C)  Referent 
D)  Assertiveness 
E)  Persuasion

Question 18

Playing "face time" instead of working productively behind closed doors is a strategy for gaining increased visibility at work.

Accepted Answer

A) True 
 B)False

Question 19

Power is the act of changing another person's attitudes and behavior.

Accepted Answer

A) True 
 B)False

Question 20

In organizational settings,power is defined as:

Accepted Answer

A)  the practice of trying to influence another person. 
B)  the capacity to influence others. 
C)  the act of changing another person's attitudes and behaviors. 
D)  the extent to which one person is required to follow another person's commands even though he or she does not want to follow the commands. 
E)  any situation where one person is dependent on another person, who is not at all dependent on the first person. 
A)  the practice of trying to influence another person. 
B)  the capacity to influence others. 
C)  the act of changing another person's attitudes and behaviors. 
D)  the extent to which one person is required to follow another person's commands even though he or she does not want to follow the commands. 
E)  any situation where one person is dependent on another person, who is not at all dependent on the first person.

Ingratiation is part of a larger influence tactic known as _____.

Referent power is mainly developed through a person's interpersonal skills.

Office politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Extreme forms of assertiveness include blackmailing colleagues.

People have more power when their actions quickly affect many other people through the organization.

Organizational politics occurs when someone attempts to influence others for the purpose of promoting personal interests.

Networking potentially increases a person's power by:

Networking is a form of influence that tends to increase the individual's expert and referent power.

Which contingency of power are unions mainly applying by going on strike at a critical time in the company's business cycle?

Which of the following does ingratiation include?

Employees have ______ power,when others identify with them,like them,or otherwise respect them.

Which of the following statements about countervailing power in organizational relationships is true?

Even though your job entails that you should be visiting clients most of the time,you make it a point to stop by the office everyday so your boss sees that you are working.This increases your power by increasing your centrality.

Assertiveness:

Which of the following statements about power is true?

Referent power is typically associated with:

A supervisor pushes employee performance by constantly checking their work,reminding them of their deadlines,and threatens to put their unknown failures on the company notice board.Which of the following forms of influence is this supervisor using?

Playing "face time" instead of working productively behind closed doors is a strategy for gaining increased visibility at work.

Power is the act of changing another person's attitudes and behavior.

In organizational settings,power is defined as:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

Ingratiation is part of a larger influence tactic known as _____.

Referent power is mainly developed through a person's interpersonal skills.

Office politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Extreme forms of assertiveness include blackmailing colleagues.

People have more power when their actions quickly affect many other people through the organization.

Organizational politics occurs when someone attempts to influence others for the purpose of promoting personal interests.

Networking potentially increases a person's power by:

Networking is a form of influence that tends to increase the individual's expert and referent power.

Which contingency of power are unions mainly applying by going on strike at a critical time in the company's business cycle?

Which of the following does ingratiation include?

Employees have ______ power,when others identify with them,like them,or otherwise respect them.

Which of the following statements about countervailing power in organizational relationships is true?

Even though your job entails that you should be visiting clients most of the time,you make it a point to stop by the office everyday so your boss sees that you are working.This increases your power by increasing your centrality.

Assertiveness:

Which of the following statements about power is true?

Referent power is typically associated with:

A supervisor pushes employee performance by constantly checking their work,reminding them of their deadlines,and threatens to put their unknown failures on the company notice board.Which of the following forms of influence is this supervisor using?

Playing "face time" instead of working productively behind closed doors is a strategy for gaining increased visibility at work.

Power is the act of changing another person's attitudes and behavior.

In organizational settings,power is defined as:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters