Question 1

Organizations retain intellectual capital by:

Accepted Answer

A)  transferring employee capital into structural capital. 
B)  encouraging employees to take early retirement. 
C)  discouraging employees from communicating with each other. 
D)  reducing the level of documentation in organizations. 
E)  building strong human capital. 
A)  transferring employee capital into structural capital. 
B)  encouraging employees to take early retirement. 
C)  discouraging employees from communicating with each other. 
D)  reducing the level of documentation in organizations. 
E)  building strong human capital.

Question 2

Deep level diversity refers to the observable demographics such as age,gender and race.

Accepted Answer

A) True 
 B)False

Question 3

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Accepted Answer

A) True 
 B)False

Question 4

Intellectual capital refers to the:

Accepted Answer

A)  total spending on training and development of employees. 
B)  total number of employees in the organization. 
C)  total cost of computers and other 'intelligent' machines in the organization. 
D)  stock of knowledge that resides in an organization. 
E)  cost of hiring a typical employee. 
A)  total spending on training and development of employees. 
B)  total number of employees in the organization. 
C)  total cost of computers and other 'intelligent' machines in the organization. 
D)  stock of knowledge that resides in an organization. 
E)  cost of hiring a typical employee.

Question 5

Senior officers in a national military organization decided that operations in supplies requisition were inefficient and costly.They brought in consultants who recommended that the entire requisition process be 'reengineered'.This involved throwing out the old practices and developing an entirely new set of work activities around workflow.However,like many reengineering changes,this intervention resulted in lower productivity,higher employee turnover,and other adverse outcomes.Discuss likely problems with the intervention in terms of systems theory.

Accepted Answer

There are two possible ways that systems

Question 6

The open systems anchor of organizational behavior states that:

Accepted Answer

A)  organizations affect and are affected by their external environments. 
B)  organizations can operate efficiently by ignoring changes in the external environment. 
C)  people are the most important organizational input needed for effectiveness. 
D)  organizations should avoid internal conflicts to achieve efficiency. 
E)  organizations should be open to internal competition to be able to obtain a sustainable competitive advantage. 
A)  organizations affect and are affected by their external environments. 
B)  organizations can operate efficiently by ignoring changes in the external environment. 
C)  people are the most important organizational input needed for effectiveness. 
D)  organizations should avoid internal conflicts to achieve efficiency. 
E)  organizations should be open to internal competition to be able to obtain a sustainable competitive advantage.

Question 7

The perspective that effective organizations incorporate several workplace practices that leverage the potential of human capital is called _____ perspective.

Accepted Answer

A)  HPWP 
B)  learning 
C)  human capital 
D)  intellectual capital 
E)  open-systems 
A)  HPWP 
B)  learning 
C)  human capital 
D)  intellectual capital 
E)  open-systems

Question 8

OB can be used to fulfill the need to understand and predict the behavior of others in the organization.However,it is not helpful in influencing others to getting things done in organizations.

Accepted Answer

A) True 
 B)False

Question 9

According to the open systems perspective,explain the organization-environment fit.

Accepted Answer

According to the open systems perspectiv

Question 10

A courier service laid off a large percentage of its production staff during last year's recession.These low-skilled employees performed routine tasks filling orders.The company now wants to rehire them.However,most of the unskilled employees have since found employment in other companies and industries.Do you think the courier company lost much intellectual capital in this situation? Explain your answer.

Accepted Answer

Intellectual capital refers to the stora

Question 11

Which of the following statements is true about organizational behavior?

Accepted Answer

A)  OB researchers systematically study various topics at a common level rather than at multiple levels. 
B)  It is concerned with the study of people who work independently. 
C)  It does not include the study of collective entities. 
D)  It is less effective in studying people who interact in highly organized fashion. 
E)  It includes team, individual, and organizational level analyses. 
A)  OB researchers systematically study various topics at a common level rather than at multiple levels. 
B)  It is concerned with the study of people who work independently. 
C)  It does not include the study of collective entities. 
D)  It is less effective in studying people who interact in highly organized fashion. 
E)  It includes team, individual, and organizational level analyses.

Question 12

The knowledge,skills,and abilities of employees are examples of structural capital.

Accepted Answer

A) True 
 B)False

Question 13

Which discipline has provided organizational behavior with much of its theoretical foundation for team dynamics,organizational power,and organizational socialization?

Accepted Answer

A)  Sociology 
B)  Psychology 
C)  Economics 
D)  Industrial engineering 
E)  Political science 
A)  Sociology 
B)  Psychology 
C)  Economics 
D)  Industrial engineering 
E)  Political science

Question 14

Work/life balance refers to minimizing conflict between work and non-work demands.

Accepted Answer

A) True 
 B)False

Question 15

The open systems perspective emphasizes that organizations survive by adapting to changes in the external environment.

Accepted Answer

A) True 
 B)False

Question 16

According to the organizational learning perspective,what are the four organizational learning processes? Explain each process.

Accepted Answer

Organizations nurture their intellectual

Question 17

Which of these statements is consistent with the four anchors of organizational behavior?

Accepted Answer

A)  Organizational behavior theories must apply universally to every situation. 
B)  Organizations are like machines that operate independently of their external environment. 
C)  Each OB topic relates to only one level of analysis. 
D)  The field of organizational behavior should rely on other disciplines for some of its theory development. 
E)  The organization is not similar to a system that processes inputs to provide outputs. 
A)  Organizational behavior theories must apply universally to every situation. 
B)  Organizations are like machines that operate independently of their external environment. 
C)  Each OB topic relates to only one level of analysis. 
D)  The field of organizational behavior should rely on other disciplines for some of its theory development. 
E)  The organization is not similar to a system that processes inputs to provide outputs.

Question 18

Employees,suppliers,and governments:

Accepted Answer

A)  are organizational stakeholders. 
B)  are rarely considered in organizational behavior theories. 
C)  represent the three levels of analysis in organizational behavior. 
D)  are excluded from the open systems anchor. 
E)  are independent units in an organizational set up. 
A)  are organizational stakeholders. 
B)  are rarely considered in organizational behavior theories. 
C)  represent the three levels of analysis in organizational behavior. 
D)  are excluded from the open systems anchor. 
E)  are independent units in an organizational set up.

Question 19

Which of these statements is true about the field of organizational behavior?

Accepted Answer

A)  It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations. 
B)  OB researchers systematically study various topics at a common level rather than at multiple levels. 
C)  Information technology has almost no effect on organizational behavior. 
D)  The field of organizational behavior relies exclusively on ideas generated within the field by organizational behavior scholars. 
E)  The origins of organizational behavior are traced mainly to the field of economics. 
A)  It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations. 
B)  OB researchers systematically study various topics at a common level rather than at multiple levels. 
C)  Information technology has almost no effect on organizational behavior. 
D)  The field of organizational behavior relies exclusively on ideas generated within the field by organizational behavior scholars. 
E)  The origins of organizational behavior are traced mainly to the field of economics.

Question 20

The contingency anchor in organizational behavior suggests that we need to diagnose the situation to identify the most appropriate action under those specific circumstances.

Accepted Answer

A) True 
 B)False

Organizations retain intellectual capital by:

Deep level diversity refers to the observable demographics such as age,gender and race.

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Intellectual capital refers to the:

The open systems anchor of organizational behavior states that:

The perspective that effective organizations incorporate several workplace practices that leverage the potential of human capital is called _____ perspective.

OB can be used to fulfill the need to understand and predict the behavior of others in the organization.However,it is not helpful in influencing others to getting things done in organizations.

According to the open systems perspective,explain the organization-environment fit.

Which of the following statements is true about organizational behavior?

The knowledge,skills,and abilities of employees are examples of structural capital.

Which discipline has provided organizational behavior with much of its theoretical foundation for team dynamics,organizational power,and organizational socialization?

Work/life balance refers to minimizing conflict between work and non-work demands.

The open systems perspective emphasizes that organizations survive by adapting to changes in the external environment.

According to the organizational learning perspective,what are the four organizational learning processes? Explain each process.

Which of these statements is consistent with the four anchors of organizational behavior?

Employees,suppliers,and governments:

Which of these statements is true about the field of organizational behavior?

The contingency anchor in organizational behavior suggests that we need to diagnose the situation to identify the most appropriate action under those specific circumstances.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

Organizations retain intellectual capital by:

Deep level diversity refers to the observable demographics such as age,gender and race.

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Intellectual capital refers to the:

The open systems anchor of organizational behavior states that:

The perspective that effective organizations incorporate several workplace practices that leverage the potential of human capital is called _____ perspective.

OB can be used to fulfill the need to understand and predict the behavior of others in the organization.However,it is not helpful in influencing others to getting things done in organizations.

According to the open systems perspective,explain the organization-environment fit.

Which of the following statements is true about organizational behavior?

The knowledge,skills,and abilities of employees are examples of structural capital.

Which discipline has provided organizational behavior with much of its theoretical foundation for team dynamics,organizational power,and organizational socialization?

Work/life balance refers to minimizing conflict between work and non-work demands.

The open systems perspective emphasizes that organizations survive by adapting to changes in the external environment.

According to the organizational learning perspective,what are the four organizational learning processes? Explain each process.

Which of these statements is consistent with the four anchors of organizational behavior?

Employees,suppliers,and governments:

Which of these statements is true about the field of organizational behavior?

The contingency anchor in organizational behavior suggests that we need to diagnose the situation to identify the most appropriate action under those specific circumstances.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters