Exam 1: Introduction to the Field of Organizational Behavior

Allison thinks that organization is the same as an organism.However,in the field of organizational behavior,organizations are best described as:

Marketing specialists at Sarasota Beer Co.developed a new advertising campaign for summer sales.The ads were particularly aimed at sports events where Sarasota Beer sold kegs of beer on tap.The marketing group worked for months with a top advertising firm on the campaign.Their effort was successful in terms of significantly higher demand for Sarasota Beer's keg beer at sports stadiums.However,the production department had not been notified of the marketing campaign and was not prepared for the increased demand.The company was forced to buy empty kegs at a premium price.It also had to brew some of the lower-priced keg beer in vats that would have been used for higher-priced specialty beer.The result was that Sarasota Beer sold more of the lower-priced keg beer and less of the higher-priced products that summer.Moreover,the company could not initially fill consumer demand for the keg beer,resulting in customer dissatisfaction.Use system theory to explain what has occurred at Sarasota Beer Co.

Communications and information systems are two emerging fields from which organizational behavior is now acquiring knowledge.

Mick works for a company as a financial analyst from home using information technology.He does not work in a traditional physical workplace.This trend is known as:

Bob is considering the idea of implementing telecommuting in Tricky Toys.Which of the following is an advantage of telecommuting?

Organizational behavior encompasses the study of how organizations interact with their external environments.

Systematic research investigation produces evidence based management which involves making decisions and taking actions based on this research evidence.

The systematic research anchor relies mainly on qualitative data and subjective procedures to test hypothesis.

ACME Software Inc.has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization and to inform them of the changing market conditions.This training program relates most closely to which of the following concepts?

As part of the knowledge management process,experimentation is conducive to:

Most organizational events may be studied from all three levels of analysis: individual,team and organization.

Explain the three propositions that high-performance work practices (HPWP) are based on.

Organizational behavior views organizations as:

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.