Question 1

How do norms affect the behaviour of team members?

Accepted Answer

A)  Norms encourage members to try new behaviours not previously sanctioned by the team. 
B)  Norms represent the glue or esprit de corps that holds the team together. 
C)  Norms help the team regulate and guide the behaviours of its members. 
D)  Norms help the team move from the forming to storming stages of team development. 
E)  Norms apply to the attitudes and beliefs, but not the behaviours of team members. 
A)  Norms encourage members to try new behaviours not previously sanctioned by the team. 
B)  Norms represent the glue or esprit de corps that holds the team together. 
C)  Norms help the team regulate and guide the behaviours of its members. 
D)  Norms help the team move from the forming to storming stages of team development. 
E)  Norms apply to the attitudes and beliefs, but not the behaviours of team members.

Question 2

Describe the distinctive features of a typical self-directed team.

Accepted Answer

The textbook identifies two distinctive

Question 3

Virtual teams are usually permanent functional groups that communicate mainly through weekly face-to-face meetings.

Accepted Answer

A) True 
 B)False

Question 4

Research has found less evidence supporting the existence of which of these concepts?

Accepted Answer

A)  Groupthink 
B)  Electronic brainstorming 
C)  Nominal group technique 
D)  Brainstorming 
E)  Group polarization 
A)  Groupthink 
B)  Electronic brainstorming 
C)  Nominal group technique 
D)  Brainstorming 
E)  Group polarization

Question 5

"Faultlines" are more likely to occur when teams:

Accepted Answer

A)  have very few members. 
B)  have developed through to the performing stage. 
C)  are heterogeneous. 
D)  are highly interdependent. 
E)  have none of these features. 
A)  have very few members. 
B)  have developed through to the performing stage. 
C)  are heterogeneous. 
D)  are highly interdependent. 
E)  have none of these features.

Question 6

During the adjourning stage of team development,team members shift their attention away from relationships and instead focus mainly on completing the task.

Accepted Answer

A) True 
 B)False

Question 7

Which of he following is NOT a stage of team development?

Accepted Answer

A)  performing. 
B)  storming. 
C)  norming. 
D)  conforming. 
E)  forming. 
A)  performing. 
B)  storming. 
C)  norming. 
D)  conforming. 
E)  forming.

Question 8

Team activities such as paintball and obstacle courses are forms of team building that attempts to help team members build trust and open communication.

Accepted Answer

A) True 
 B)False

Question 9

Globalization and knowledge management have made __________ necessary for organizations to remain competitive.

Accepted Answer

A)  groupthink 
B)  virtual teams 
C)  command-and-control management 
D)  Delphi method 
E)  None of these are necessary as a result of globalization and knowledge management 
A)  groupthink 
B)  virtual teams 
C)  command-and-control management 
D)  Delphi method 
E)  None of these are necessary as a result of globalization and knowledge management

Question 10

Electronic brainstorming tends to reduce the adverse effects of evaluation apprehension and production blocking that occur in traditional team decision-making sessions.Explain how these two concepts adversely affect traditional team decision making and why they are less likely to occur in electronic brainstorming.

Accepted Answer

Evaluation apprehension is the tendency

Question 11

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Accepted Answer

A) True 
 B)False

Question 12

Teams are most effective when their members:

Accepted Answer

A)  have the same skills and values. 
B)  collectively possess the required competencies for the task. 
C)  are motivated to participate in the team. 
D)  have all of these features. 
E)  collectively possess the required competencies for the task AND are motivated to participate in the team. 
A)  have the same skills and values. 
B)  collectively possess the required competencies for the task. 
C)  are motivated to participate in the team. 
D)  have all of these features. 
E)  collectively possess the required competencies for the task AND are motivated to participate in the team.

Question 13

One benefit of team building is that it doesn't affect the team development process.

Accepted Answer

A) True 
 B)False

Question 14

What generally occurs during the 'storming' stage of team development?

Accepted Answer

A)  Members learn about each other and evaluate the benefits and costs of continued membership. 
B)  Members shift their attention away from task orientation to a socioemotional focus as they realize their relationship is coming to an end. 
C)  Members have learned to coordinate their actions and now become more task-oriented. 
D)  Members develop their first real sense of cohesion and, through disclosure and feedback, make an effort to understand and accept each other. 
E)  Members try to assume specific responsibilities and influence the team's goals and means of goal attainment. 
A)  Members learn about each other and evaluate the benefits and costs of continued membership. 
B)  Members shift their attention away from task orientation to a socioemotional focus as they realize their relationship is coming to an end. 
C)  Members have learned to coordinate their actions and now become more task-oriented. 
D)  Members develop their first real sense of cohesion and, through disclosure and feedback, make an effort to understand and accept each other. 
E)  Members try to assume specific responsibilities and influence the team's goals and means of goal attainment.

Question 15

A team's effectiveness is partly measured by how well its members' needs are fulfilled.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following organizational environment features potentially affects team effectiveness?

Accepted Answer

A)  Reward systems. 
B)  Communication systems. 
C)  Organizational leadership. 
D)  Physical space. 
E)  All of these features. 
A)  Reward systems. 
B)  Communication systems. 
C)  Organizational leadership. 
D)  Physical space. 
E)  All of these features.

Question 17

Process losses are the resources expended to develop and maintain an effective team.

Accepted Answer

A) True 
 B)False

Question 18

One way to change team norms in existing teams is to explicitly discuss the counterproductive norms with team members using persuasive communication strategies.

Accepted Answer

A) True 
 B)False

Question 19

Highly cohesive teams invariably perform organizational objectives better than teams with moderate or low cohesiveness.

Accepted Answer

A) True 
 B)False

Question 20

The team development model does NOT recognize that:

Accepted Answer

A)  some teams remain in a particular stage longer than others. 
B)  informal groups do not experience any development process. 
C)  teams really never develop past the norming stage. 
D)  the storming stage is a type of performing. 
E)  the storming stage follows the forming stage. 
A)  some teams remain in a particular stage longer than others. 
B)  informal groups do not experience any development process. 
C)  teams really never develop past the norming stage. 
D)  the storming stage is a type of performing. 
E)  the storming stage follows the forming stage.

How do norms affect the behaviour of team members?

Describe the distinctive features of a typical self-directed team.

Virtual teams are usually permanent functional groups that communicate mainly through weekly face-to-face meetings.

Research has found less evidence supporting the existence of which of these concepts?

"Faultlines" are more likely to occur when teams:

During the adjourning stage of team development,team members shift their attention away from relationships and instead focus mainly on completing the task.

Which of he following is NOT a stage of team development?

Team activities such as paintball and obstacle courses are forms of team building that attempts to help team members build trust and open communication.

Globalization and knowledge management have made __________ necessary for organizations to remain competitive.

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Teams are most effective when their members:

One benefit of team building is that it doesn't affect the team development process.

What generally occurs during the 'storming' stage of team development?

A team's effectiveness is partly measured by how well its members' needs are fulfilled.

Which of the following organizational environment features potentially affects team effectiveness?

Process losses are the resources expended to develop and maintain an effective team.

One way to change team norms in existing teams is to explicitly discuss the counterproductive norms with team members using persuasive communication strategies.

Highly cohesive teams invariably perform organizational objectives better than teams with moderate or low cohesiveness.

The team development model does NOT recognize that:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 8: Team Dynamics

How do norms affect the behaviour of team members?

Describe the distinctive features of a typical self-directed team.

Virtual teams are usually permanent functional groups that communicate mainly through weekly face-to-face meetings.

Research has found less evidence supporting the existence of which of these concepts?

"Faultlines" are more likely to occur when teams:

During the adjourning stage of team development,team members shift their attention away from relationships and instead focus mainly on completing the task.

Which of he following is NOT a stage of team development?

Team activities such as paintball and obstacle courses are forms of team building that attempts to help team members build trust and open communication.

Globalization and knowledge management have made __________ necessary for organizations to remain competitive.

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Teams are most effective when their members:

One benefit of team building is that it doesn't affect the team development process.

What generally occurs during the 'storming' stage of team development?

A team's effectiveness is partly measured by how well its members' needs are fulfilled.

Which of the following organizational environment features potentially affects team effectiveness?

Process losses are the resources expended to develop and maintain an effective team.

One way to change team norms in existing teams is to explicitly discuss the counterproductive norms with team members using persuasive communication strategies.

Highly cohesive teams invariably perform organizational objectives better than teams with moderate or low cohesiveness.

The team development model does NOT recognize that:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters