Question 1

Two features that distinguish virtual teams from conventional teams are:

Accepted Answer

A)  size and heterogeneity. 
B)  lack of co-location and dependence on information technology. 
C)  joint optimization and primary work unit. 
D)  norms and trust. 
E)  None of these factors distinguishes virtual teams from conventional teams. 
A)  size and heterogeneity. 
B)  lack of co-location and dependence on information technology. 
C)  joint optimization and primary work unit. 
D)  norms and trust. 
E)  None of these factors distinguishes virtual teams from conventional teams.

Question 2

The nominal group technique tends to produce more and better ideas than do traditional interacting groups.

Accepted Answer

A) True 
 B)False

Question 3

The phenomenon where people exert less effort when working in groups than when working alone is called:

Accepted Answer

A)  team cohesiveness. 
B)  social identity. 
C)  pooled interdependence. 
D)  team conformity. 
E)  social loafing. 
A)  team cohesiveness. 
B)  social identity. 
C)  pooled interdependence. 
D)  team conformity. 
E)  social loafing.

Question 4

IDEO and other successful companies continue to use brainstorming to enhance creativity.Identify one limitation of brainstorming as well as the benefits which explain why IDEO and other companies use brainstorming.

Accepted Answer

One problem is that brainstorming rules

Question 5

Which foundation of trust is determined mainly by the other party's predictability?

Accepted Answer

A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Relational 
E)  Transactional 
A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Relational 
E)  Transactional

Question 6

Teams work better when the organizational structure:

Accepted Answer

A)  organizes teams around specialized skills rather than work processes. 
B)  has many layers of management. 
C)  encourages interaction with team members rather than through supervisors. 
D)  organizes teams around specialized skills, has many layers of management, AND encourages interaction with team members. 
E)  does not exist. 
A)  organizes teams around specialized skills rather than work processes. 
B)  has many layers of management. 
C)  encourages interaction with team members rather than through supervisors. 
D)  organizes teams around specialized skills, has many layers of management, AND encourages interaction with team members. 
E)  does not exist.

Question 7

Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

Accepted Answer

A) True 
 B)False

Question 8

Members of SDWTs have jobs that are:

Accepted Answer

A)  typically in services rather than production. 
B)  enlarged but not enriched. 
C)  enriched but not enlarged. 
D)  specialized with a high division of labour. 
E)  both enlarged and enriched. 
A)  typically in services rather than production. 
B)  enlarged but not enriched. 
C)  enriched but not enlarged. 
D)  specialized with a high division of labour. 
E)  both enlarged and enriched.

Question 9

Employees should almost always be organized into teams when they have:

Accepted Answer

A)  pooled interdependence. 
B)  a very high level of heterogeneity. 
C)  counterproductive norms. 
D)  high levels of social loafing. 
E)  reciprocal interdependence. 
A)  pooled interdependence. 
B)  a very high level of heterogeneity. 
C)  counterproductive norms. 
D)  high levels of social loafing. 
E)  reciprocal interdependence.

Question 10

You have recently been appointed as head of the nine-person accounting department in a large oil company.The accounting offices are located on the 6th and 3rd floors of head office.The three accounting employees on the 3rd floor use extra office space in the purchasing department.Two accounting employees were hired a few months before you took over the unit; one was offered a job at the time she submitted her application form (i.e.hired without an interview or careful review).The employees possess the skills and resources (e.g.new computer systems)to perform effectively if they work together as a team.However,you sense that this department lacks the necessary esprit de corps that would help it achieve the highest performance.Describe four distinct strategies you would use to build the accounting department into a more cohesive unit and explain how these strategies would increase cohesiveness.

Accepted Answer

There are six strategies described in th

Question 11

Team effectiveness refers to how well a team accomplishes its objectives for the organization,even if this undermines the team's ability to survive for future tasks.

Accepted Answer

A) True 
 B)False

Question 12

Communicating,comforting and conflict resolution are task related characteristics of effective team members.

Accepted Answer

A) True 
 B)False

Question 13

Two company divisions produce completely different products but must seek funding from head office for capital expansion.The relationship between these two divisions would be best described as:

Accepted Answer

A)  pooled interdependence 
B)  total independence 
C)  reciprocal interdependence 
D)  anticipatory interdependence 
E)  sequential interdependence 
A)  pooled interdependence 
B)  total independence 
C)  reciprocal interdependence 
D)  anticipatory interdependence 
E)  sequential interdependence

Question 14

Which of these statements about brainstorming is FALSE?

Accepted Answer

A)  Brainstorming is based on the idea that the quality of ideas presented increases with the quantity of ideas presented. 
B)  Brainstorming rules do not completely remove evaluation apprehension. 
C)  Brainstorming rules seem to keep team members focused on the task. 
D)  The most important brainstorming rule is that team members must silently vote for their preferred idea after all ideas have been presented. 
E)  Effective brainstorming sessions spread feelings of optimism and enthusiasm about the project. 
A)  Brainstorming is based on the idea that the quality of ideas presented increases with the quantity of ideas presented. 
B)  Brainstorming rules do not completely remove evaluation apprehension. 
C)  Brainstorming rules seem to keep team members focused on the task. 
D)  The most important brainstorming rule is that team members must silently vote for their preferred idea after all ideas have been presented. 
E)  Effective brainstorming sessions spread feelings of optimism and enthusiasm about the project.

Question 15

Self-directed teams require relatively low levels of task interdependence because everyone knows what their roles and duties are.

Accepted Answer

A) True 
 B)False

Question 16

Quokka Electronics has research and development operations in three locations across Canada.The company is planning to develop a new microprocessor,which involves exploring previously untested ideas and applying methods that have a high degree of complexity.This project would require a dozen researchers and technicians with diverse skills and knowledge and whose individual work would be highly interdependent with each other.Under these conditions,would you recommend a virtual team or a conventional face-to-face team? Justify your choice.

Accepted Answer

This question relates to the team tasks

Question 17

Social loafing is more common among people with collectivist values.

Accepted Answer

A) True 
 B)False

Question 18

Globalization is making virtual teams increasingly necessary.

Accepted Answer

A) True 
 B)False

Question 19

SoftWat Systems Ltd.sends out consulting teams of software professionals (between 6 and 12 consultants on each team)to solve client problems with computer software and networks.SoftWat's management has heard numerous complaints that some employees aren't 'pulling their weight' in these team consulting activities,even though most of these people are productive when working alone.Describe four (4)types of strategies that SoftWat might use to reduce social loafing among members of these consulting teams.

Accepted Answer

The textbook describes five types of str

Question 20

Which of these statements is TRUE?

Accepted Answer

A)  All groups are teams. 
B)  Groups are teams with a high level of task interdependence. 
C)  Unlike teams, groups are associated with an organizational objective. 
D)  Some groups are just people assembled together in the same physical area. 
E)  Group are teams that have no purpose for their members. 
A)  All groups are teams. 
B)  Groups are teams with a high level of task interdependence. 
C)  Unlike teams, groups are associated with an organizational objective. 
D)  Some groups are just people assembled together in the same physical area. 
E)  Group are teams that have no purpose for their members.

Two features that distinguish virtual teams from conventional teams are:

The nominal group technique tends to produce more and better ideas than do traditional interacting groups.

The phenomenon where people exert less effort when working in groups than when working alone is called:

IDEO and other successful companies continue to use brainstorming to enhance creativity.Identify one limitation of brainstorming as well as the benefits which explain why IDEO and other companies use brainstorming.

Which foundation of trust is determined mainly by the other party's predictability?

Teams work better when the organizational structure:

Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

Members of SDWTs have jobs that are:

Employees should almost always be organized into teams when they have:

Team effectiveness refers to how well a team accomplishes its objectives for the organization,even if this undermines the team's ability to survive for future tasks.

Communicating,comforting and conflict resolution are task related characteristics of effective team members.

Two company divisions produce completely different products but must seek funding from head office for capital expansion.The relationship between these two divisions would be best described as:

Which of these statements about brainstorming is FALSE?

Self-directed teams require relatively low levels of task interdependence because everyone knows what their roles and duties are.

Social loafing is more common among people with collectivist values.

Globalization is making virtual teams increasingly necessary.

Which of these statements is TRUE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 8: Team Dynamics

Two features that distinguish virtual teams from conventional teams are:

The nominal group technique tends to produce more and better ideas than do traditional interacting groups.

The phenomenon where people exert less effort when working in groups than when working alone is called:

IDEO and other successful companies continue to use brainstorming to enhance creativity.Identify one limitation of brainstorming as well as the benefits which explain why IDEO and other companies use brainstorming.

Which foundation of trust is determined mainly by the other party's predictability?

Teams work better when the organizational structure:

Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

Members of SDWTs have jobs that are:

Employees should almost always be organized into teams when they have:

Team effectiveness refers to how well a team accomplishes its objectives for the organization,even if this undermines the team's ability to survive for future tasks.

Communicating,comforting and conflict resolution are task related characteristics of effective team members.

Two company divisions produce completely different products but must seek funding from head office for capital expansion.The relationship between these two divisions would be best described as:

Which of these statements about brainstorming is FALSE?

Self-directed teams require relatively low levels of task interdependence because everyone knows what their roles and duties are.

Social loafing is more common among people with collectivist values.

Globalization is making virtual teams increasingly necessary.

Which of these statements is TRUE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters