Question 1

Organizations using a matrix structure

Accepted Answer

A) contain multiple overlapping command structures,in which all employees report to three or more managers. 
B) centralize authority into a single person. 
C) contain two command structures,in which some people report to two bosses. 
D) establish a hierarchy in which employees report to only one supervisor. 
E) utilize teams or workgroups with few lines of authority. 
A) contain multiple overlapping command structures,in which all employees report to three or more managers. 
B) centralize authority into a single person. 
C) contain two command structures,in which some people report to two bosses. 
D) establish a hierarchy in which employees report to only one supervisor. 
E) utilize teams or workgroups with few lines of authority.

Question 2

Jean-Paul,the store manager at an H&M outlet,was speaking with Patty,his new assistant manager,about the store's system of job relationships;he also explained whom she will report to and who will report to her.Jean-Paul said,"This structure is one of the things that motivates our employees to work together to achieve our company's goals." Jean-Paul was telling Patty about the store's

Accepted Answer

A) organizational structure. 
B) organizational culture. 
C) code of ethics. 
D) diversity plan. 
E) values statement. 
A) organizational structure. 
B) organizational culture. 
C) code of ethics. 
D) diversity plan. 
E) values statement.

Question 3

_______ are voluntary collectives with the purpose of advancing their members' interests.One example of such a collective is the Teamsters Union.

Accepted Answer

A) Clan cultures 
B) Nonprofit organizations 
C) Volunteer co-ops 
D) For-profit organizations 
E) Mutual-benefit organizations 
A) Clan cultures 
B) Nonprofit organizations 
C) Volunteer co-ops 
D) For-profit organizations 
E) Mutual-benefit organizations

Question 4

The structure of Sandal Mart consists of people with similar specialties put together in formal groups,such as the marketing,accounting,and human resource departments.Sandal Mart has a _____ structure.

Accepted Answer

A) simple 
B) focused 
C) hollow 
D) functional 
E) centralized 
A) simple 
B) focused 
C) hollow 
D) functional 
E) centralized

Question 5

IKEA employees are inspired to work hard by an anecdote from their Swedish founder,Invar Kamprad,who told how he was berated by his father for failing repeatedly to get out of bed to milk the cows on his family's farm.Then one day he got an alarm clock."'Now by jiminy,I'm going to start a new life,' he determined,setting the alarm for twenty to six and removing the 'off button.'" Invar Kamprad is an example of a(n)

Accepted Answer

A) trend. 
B) fable. 
C) hero. 
D) urban legend. 
E) key employee. 
A) trend. 
B) fable. 
C) hero. 
D) urban legend. 
E) key employee.

Question 6

_____ are the two kinds of spans of control.

Accepted Answer

A) Tall and short 
B) Flat and broad 
C) Tall and hollow 
D) Hierarchy and nonhierarchy 
E) Narrow and wide 
A) Tall and short 
B) Flat and broad 
C) Tall and hollow 
D) Hierarchy and nonhierarchy 
E) Narrow and wide

Question 7

When Angela,a new nurse was hired at Mercy Hospital,the HR manager gave her a handout containing a chart that showed a family-tree-like pattern of boxes and lines.This document,which shows the formal lines of authority and the organization's official positions and work specializations,at the hospital is called an organization chart.

Accepted Answer

A) True 
 B)False

Question 8

Time Warner has different divisions for magazines,movies,recordings,cable television,and so on.The Warner Bros.part of the empire alone has divisions spanning movies and television,a broadcast network,retail stores,theaters,amusement parks,and music.Time Warner is an example of an organization with ____ divisions.

Accepted Answer

A) geographic 
B) common 
C) product 
D) merchandise 
E) customer 
A) geographic 
B) common 
C) product 
D) merchandise 
E) customer

Question 9

Maria,the CEO of EnviroSystems,has only three people reporting to her: the vice president of marketing,vice president of HR,and vice president of accounting.Maria has a

Accepted Answer

A) narrow span of control. 
B) small unity of command. 
C) wide span of control. 
D) focused span of control. 
E) broad span of influence. 
A) narrow span of control. 
B) small unity of command. 
C) wide span of control. 
D) focused span of control. 
E) broad span of influence.

Organizations using a matrix structure

_______ are voluntary collectives with the purpose of advancing their members' interests.One example of such a collective is the Teamsters Union.

The structure of Sandal Mart consists of people with similar specialties put together in formal groups,such as the marketing,accounting,and human resource departments.Sandal Mart has a _____ structure.

_____ are the two kinds of spans of control.

Maria,the CEO of EnviroSystems,has only three people reporting to her: the vice president of marketing,vice president of HR,and vice president of accounting.Maria has a

The Exceptional Manager: What You Do How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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Exam 8: Organizational Culture, Structure, and Design: Building Blocks of the Organization

Organizations using a matrix structure

_______ are voluntary collectives with the purpose of advancing their members' interests.One example of such a collective is the Teamsters Union.

The structure of Sandal Mart consists of people with similar specialties put together in formal groups,such as the marketing,accounting,and human resource departments.Sandal Mart has a _____ structure.

_____ are the two kinds of spans of control.

Maria,the CEO of EnviroSystems,has only three people reporting to her: the vice president of marketing,vice president of HR,and vice president of accounting.Maria has a

The Exceptional Manager: What You Do How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters