Question 1

A vertical integration strategy provides a firm more control while generally reducing the complexity of managing the value chain.

Accepted Answer

A) True 
 B)False  False

Question 2

From the pre- and post-service view of a value chain, goods and services design, contract negotiation and consulting services would be considered

Accepted Answer

A) pre-production services 
B) production processes 
C) post-production services 
D) value creation 
A) pre-production services 
B) production processes 
C) post-production services 
D) value creation A

Question 3

Value chain integration requires consolidating information systems among suppliers, factories, distributors, and customers; managing the supply chain and scheduling factories; and studying new ways to use technology.

Accepted Answer

A) True 
 B)False  True

Question 4

Contrast the two views of a value chain. What is the significance of each?

Accepted Answer

The first view is the classic process fl

Question 5

In breakeven analysis, whenever the anticipated volume is greater than the breakeven quantity, the firm should not outsource.

Accepted Answer

A) True 
 B)False

Question 6

While cultural differences are important in managing operations in different countries, they have little impact in designing the overall value chain.

Accepted Answer

A) True 
 B)False

Question 7

General Electrics would be considered a multinational enterprise because it sources, markets, and produces its goods in several countries.

Accepted Answer

A) True 
 B)False

Question 8

The United States has experienced three waves of outsourcing. Which of the following is not one of the waves?

Accepted Answer

A) skilled knowledge work 
B) mass customization 
C) simple service work 
D) goods-producing jobs 
A) skilled knowledge work 
B) mass customization 
C) simple service work 
D) goods-producing jobs

Question 9

The organization that outsources still retains ownership of the outsourced process or function.

Accepted Answer

A) True 
 B)False

Question 10

For a restaurant, order-taking, bill payment and home delivery would be considered

Accepted Answer

A) services 
B) inputs 
C) processes 
D) outputs 
A) services 
B) inputs 
C) processes 
D) outputs

Question 11

A vertical integration strategy provides a firm more control and generally reduces the complexity of managing the value chain.

Accepted Answer

A) True 
 B)False

Question 12

The focus on value has forced many traditional goods-producing companies to reduce services for their customer benefits package.

Accepted Answer

A) True 
 B)False

Question 13

Outsourcing is

Accepted Answer

A) the same as offshoring 
B) the opposite of vertical integration 
C) the opposite of backward integration 
D) the same as diversifying 
A) the same as offshoring 
B) the opposite of vertical integration 
C) the opposite of backward integration 
D) the same as diversifying

Question 14

Explain a value proposition. Relate this to a customer benefits package of goods and services

Accepted Answer

A competitively dominant customer experi

Question 15

Nearly all value chains are managed from a centralized operational structure because of the inherent inefficiencies that are found in decentralized operational structures.

Accepted Answer

A) True 
 B)False

Question 16

A supply chain is more inclusive than a value chain.

Accepted Answer

A) True 
 B)False

Question 17

Backward integration refers to acquiring capabilities toward distribution.

Accepted Answer

A) True 
 B)False

Question 18

____ integration refers to acquiring capabilities at the front of the supply chain, whereas ____ integration refers to acquiring capabilities toward the back end of the supply chain.

Accepted Answer

A) Vertical; horizontal 
B) Upward; downward 
C) Forward; backward 
D) Backward; forward 
A) Vertical; horizontal 
B) Upward; downward 
C) Forward; backward 
D) Backward; forward

Question 19

____ is the process of managing information, services and physical goods to insure their availability at the right place, at the right time, at the right cost and at the right quantity, with the highest attention given to quality.

Accepted Answer

A) Preproduction service 
B) Value proposition 
C) Operational structure 
D) Value chain integration 
A) Preproduction service 
B) Value proposition 
C) Operational structure 
D) Value chain integration

Question 20

Outsourcing is the opposite of vertical integration.

Accepted Answer

A) True 
 B)False

A vertical integration strategy provides a firm more control while generally reducing the complexity of managing the value chain.

From the pre- and post-service view of a value chain, goods and services design, contract negotiation and consulting services would be considered

Value chain integration requires consolidating information systems among suppliers, factories, distributors, and customers; managing the supply chain and scheduling factories; and studying new ways to use technology.

Contrast the two views of a value chain. What is the significance of each?

In breakeven analysis, whenever the anticipated volume is greater than the breakeven quantity, the firm should not outsource.

While cultural differences are important in managing operations in different countries, they have little impact in designing the overall value chain.

General Electrics would be considered a multinational enterprise because it sources, markets, and produces its goods in several countries.

The United States has experienced three waves of outsourcing. Which of the following is not one of the waves?

The organization that outsources still retains ownership of the outsourced process or function.

For a restaurant, order-taking, bill payment and home delivery would be considered

A vertical integration strategy provides a firm more control and generally reduces the complexity of managing the value chain.

The focus on value has forced many traditional goods-producing companies to reduce services for their customer benefits package.

Outsourcing is

Explain a value proposition. Relate this to a customer benefits package of goods and services

Nearly all value chains are managed from a centralized operational structure because of the inherent inefficiencies that are found in decentralized operational structures.

A supply chain is more inclusive than a value chain.

Backward integration refers to acquiring capabilities toward distribution.

integration refers to acquiring capabilities at the front of the supply chain, whereas integration refers to acquiring capabilities toward the back end of the supply chain.

____ is the process of managing information, services and physical goods to insure their availability at the right place, at the right time, at the right cost and at the right quantity, with the highest attention given to quality.

Outsourcing is the opposite of vertical integration.

Goods, Services, and Operations Management

Measuring Performance in Operations

Operations Strategy

Technology and Operations Management

Goods and Service Design

Process Selection, Design, and Analysis

Facility and Work Design

Supply Chain Design

Capacity Management

Forecasting and Demand Planning

Managing Inventories

Resource Management

Operations Scheduling and Sequencing

Quality Management

Quality Control and Spc

Lean Operating Systems

Project Management

Filters

Exam 2: Value Chains

A vertical integration strategy provides a firm more control while generally reducing the complexity of managing the value chain.

From the pre- and post-service view of a value chain, goods and services design, contract negotiation and consulting services would be considered

Value chain integration requires consolidating information systems among suppliers, factories, distributors, and customers; managing the supply chain and scheduling factories; and studying new ways to use technology.

Contrast the two views of a value chain. What is the significance of each?

In breakeven analysis, whenever the anticipated volume is greater than the breakeven quantity, the firm should not outsource.

While cultural differences are important in managing operations in different countries, they have little impact in designing the overall value chain.

General Electrics would be considered a multinational enterprise because it sources, markets, and produces its goods in several countries.

The United States has experienced three waves of outsourcing. Which of the following is not one of the waves?

The organization that outsources still retains ownership of the outsourced process or function.

For a restaurant, order-taking, bill payment and home delivery would be considered

A vertical integration strategy provides a firm more control and generally reduces the complexity of managing the value chain.

The focus on value has forced many traditional goods-producing companies to reduce services for their customer benefits package.

Outsourcing is

Explain a value proposition. Relate this to a customer benefits package of goods and services

Nearly all value chains are managed from a centralized operational structure because of the inherent inefficiencies that are found in decentralized operational structures.

A supply chain is more inclusive than a value chain.

Backward integration refers to acquiring capabilities toward distribution.

____ integration refers to acquiring capabilities at the front of the supply chain, whereas ____ integration refers to acquiring capabilities toward the back end of the supply chain.

____ is the process of managing information, services and physical goods to insure their availability at the right place, at the right time, at the right cost and at the right quantity, with the highest attention given to quality.

Outsourcing is the opposite of vertical integration.

Goods, Services, and Operations Management

Measuring Performance in Operations

Operations Strategy

Technology and Operations Management

Goods and Service Design

Process Selection, Design, and Analysis

Facility and Work Design

Supply Chain Design

Capacity Management

Forecasting and Demand Planning

Managing Inventories

Resource Management

Operations Scheduling and Sequencing

Quality Management

Quality Control and Spc

Lean Operating Systems

Project Management

Filters

integration refers to acquiring capabilities at the front of the supply chain, whereas integration refers to acquiring capabilities toward the back end of the supply chain.