Question 1

In knowledge management, once the goals of a project are identified, the next step is to locate the sources.

Accepted Answer

A) True 
 B)False

Question 2

Rowland Perry, a headhunter in Manhattan, is required to find a capable candidate for the position of creative director for an ad agency. The creative director is a highly specialized position which requires that person to guide individual advertising campaigns for a diverse set of clients. Which of the following tools would help Rowland most in his search for a creative director?

Accepted Answer

A)  expert location system 
B)  neural network 
C)  data warehouse 
D)  dashboard 
A)  expert location system 
B)  neural network 
C)  data warehouse 
D)  dashboard

Question 3

Expert location systems have the ability to crawl through databases, websites, and other electronic documents to refine their expertise ratings.

Accepted Answer

A) True 
 B)False

Question 4

What is a semantic web?

Accepted Answer

A semantic web is one in which online re

Question 5

Sally Frost is a public engagement coordinator at Wildlife Foundation. What kind of capital does she contribute to the organization when she successfully interacts with volunteers, builds contacts with corporate houses, and long-term relations with government bodies over the years?

Accepted Answer

A)  social capital 
B)  structural capital 
C)  equity capital 
D)  venture capital 
A)  social capital 
B)  structural capital 
C)  equity capital 
D)  venture capital

Question 6

What function were intranets originally intended to serve?

Accepted Answer

A)  organizing and distributing employee forms and announcements 
B)  screening organizational networks for potential security risks 
C)  interacting with the organization's customers 
D)  storing critical information relevant to the organization 
A)  organizing and distributing employee forms and announcements 
B)  screening organizational networks for potential security risks 
C)  interacting with the organization's customers 
D)  storing critical information relevant to the organization

Question 7

Discuss the key steps involved in knowledge management.

Accepted Answer

The key steps involved in knowledge mana

Question 8

Which of the following is an accurate definition of social capital?

Accepted Answer

A)  the capital provided to early-stage, high-potential companies which contribute to developing societies 
B)  the internal and external relationships that are maintained by an organization's employees 
C)  the capital inherent in ecologies and protected by societies 
D)  the aggregate body of government-owned assets that are used to promote public industry productivity 
A)  the capital provided to early-stage, high-potential companies which contribute to developing societies 
B)  the internal and external relationships that are maintained by an organization's employees 
C)  the capital inherent in ecologies and protected by societies 
D)  the aggregate body of government-owned assets that are used to promote public industry productivity

Question 9

What were the initial differences between corporate and educational e-learning that were observed?

Accepted Answer

Earlier universities and corporations to

Question 10

Which of the following functions does optical character recognition perform?

Accepted Answer

A)  converting spoken words to text 
B)  matching handwritten words to predictively input electronic text 
C)  reading typed text to enable indexing and tagging for processing forms 
D)  scanning rich image files and converting them to encoded text format 
A)  converting spoken words to text 
B)  matching handwritten words to predictively input electronic text 
C)  reading typed text to enable indexing and tagging for processing forms 
D)  scanning rich image files and converting them to encoded text format

Question 11

Which of the following languages is the resource description framework written in?

Accepted Answer

A)  HTML 
B)  SGML 
C)  VHML 
D)  XML 
A)  HTML 
B)  SGML 
C)  VHML 
D)  XML

Question 12

Initially, corporations and universities took different approaches to e-learning.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is representative of the Sharable Content Object Reference Model?

Accepted Answer

A)  guidelines that facilitate the use of multimedia files in learning objects 
B)  guidelines that allow learning management systems to be delivered online over the Internet 
C)  guidelines that govern how e-learning objects communicate with the LMS on a technical level 
D)  guidelines that allow users to integrate social networks into learning management systems 
A)  guidelines that facilitate the use of multimedia files in learning objects 
B)  guidelines that allow learning management systems to be delivered online over the Internet 
C)  guidelines that govern how e-learning objects communicate with the LMS on a technical level 
D)  guidelines that allow users to integrate social networks into learning management systems

Question 14

Knowledge management refers to ________.

Accepted Answer

A)  investigations that researchers make about roles that intangible assets play 
B)  practices that customers use to understand products prior to purchasing 
C)  strategies that organizations use to understand the responsibility they have toward society 
D)  processes that experts use to categorize public assets 
A)  investigations that researchers make about roles that intangible assets play 
B)  practices that customers use to understand products prior to purchasing 
C)  strategies that organizations use to understand the responsibility they have toward society 
D)  processes that experts use to categorize public assets

Question 15

Which of the following is an accurate definition of RDF?

Accepted Answer

A)  a specification written in XML, developed by the World Wide Web Consortium 
B)  a specification for web pages written in HTML 
C)  a specification to describe offline resources 
D)  a specification used for representing documents independent of application software and hardware 
A)  a specification written in XML, developed by the World Wide Web Consortium 
B)  a specification for web pages written in HTML 
C)  a specification to describe offline resources 
D)  a specification used for representing documents independent of application software and hardware

Question 16

Projects focused on explicit knowledge and structural capital, much of which is in electronic form and scattered across different formats and media types, are hampered by the ease of copying and editing electronic files so that different versions contain inconsistent information. This problem is referred to as ________.

Accepted Answer

A)  reliability 
B)  accessibility 
C)  exclusivity 
D)  redundancy 
A)  reliability 
B)  accessibility 
C)  exclusivity 
D)  redundancy

Question 17

Which of the following is an accurate definition of communities of practice?

Accepted Answer

A)  project teams driven by specific goals and dissolved once their missions are accomplished 
B)  groups of individuals whose team membership is defined by the task they are set to achieve 
C)  project teams where members from distinctly diverse professions come together 
D)  groups of individuals who come together to share knowledge about their professions 
A)  project teams driven by specific goals and dissolved once their missions are accomplished 
B)  groups of individuals whose team membership is defined by the task they are set to achieve 
C)  project teams where members from distinctly diverse professions come together 
D)  groups of individuals who come together to share knowledge about their professions

Question 18

Which of the following assets is a part of human capital?

Accepted Answer

A)  business processes 
B)  interview techniques 
C)  patent documents 
D)  trade secrets 
A)  business processes 
B)  interview techniques 
C)  patent documents 
D)  trade secrets

Question 19

The step in knowledge management which is undertaken right after an organization identifies its goal is to ________.

Accepted Answer

A)  share the knowledge 
B)  locate the sources of relevant knowledge 
C)  capture the knowledge 
D)  organize and value the knowledge 
A)  share the knowledge 
B)  locate the sources of relevant knowledge 
C)  capture the knowledge 
D)  organize and value the knowledge

Question 20

An after-action review refers to ________.

Accepted Answer

A)  an online interaction between members of a project and prospective customers after a product has been launched 
B)  a meeting where members of a team analyze efficiency of an individual before he/she resigns 
C)  a discussion forum in which members discuss and finalize goals for a project 
D)  a meeting held after a project has been completed to document what worked well and what did not 
A)  an online interaction between members of a project and prospective customers after a product has been launched 
B)  a meeting where members of a team analyze efficiency of an individual before he/she resigns 
C)  a discussion forum in which members discuss and finalize goals for a project 
D)  a meeting held after a project has been completed to document what worked well and what did not

In knowledge management, once the goals of a project are identified, the next step is to locate the sources.

Expert location systems have the ability to crawl through databases, websites, and other electronic documents to refine their expertise ratings.

What is a semantic web?

Sally Frost is a public engagement coordinator at Wildlife Foundation. What kind of capital does she contribute to the organization when she successfully interacts with volunteers, builds contacts with corporate houses, and long-term relations with government bodies over the years?

What function were intranets originally intended to serve?

Discuss the key steps involved in knowledge management.

Which of the following is an accurate definition of social capital?

What were the initial differences between corporate and educational e-learning that were observed?

Which of the following functions does optical character recognition perform?

Which of the following languages is the resource description framework written in?

Initially, corporations and universities took different approaches to e-learning.

Which of the following is representative of the Sharable Content Object Reference Model?

Knowledge management refers to ________.

Which of the following is an accurate definition of RDF?

Which of the following is an accurate definition of communities of practice?

Which of the following assets is a part of human capital?

The step in knowledge management which is undertaken right after an organization identifies its goal is to ________.

An after-action review refers to ________.

Information Systems and People

Systems Development and Procurement

Project Management and Strategic Planning

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

Information Systems for the Enterprise

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Collaborating with Technology

Filters

Exam 9: Knowledge Management and E-Learning

In knowledge management, once the goals of a project are identified, the next step is to locate the sources.

Expert location systems have the ability to crawl through databases, websites, and other electronic documents to refine their expertise ratings.

What is a semantic web?

Sally Frost is a public engagement coordinator at Wildlife Foundation. What kind of capital does she contribute to the organization when she successfully interacts with volunteers, builds contacts with corporate houses, and long-term relations with government bodies over the years?

What function were intranets originally intended to serve?

Discuss the key steps involved in knowledge management.

Which of the following is an accurate definition of social capital?

What were the initial differences between corporate and educational e-learning that were observed?

Which of the following functions does optical character recognition perform?

Which of the following languages is the resource description framework written in?

Initially, corporations and universities took different approaches to e-learning.

Which of the following is representative of the Sharable Content Object Reference Model?

Knowledge management refers to ________.

Which of the following is an accurate definition of RDF?

Which of the following is an accurate definition of communities of practice?

Which of the following assets is a part of human capital?

The step in knowledge management which is undertaken right after an organization identifies its goal is to ________.

An after-action review refers to ________.

Information Systems and People

Systems Development and Procurement

Project Management and Strategic Planning

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

Information Systems for the Enterprise

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Collaborating with Technology

Filters