Exam 1: Introduction to Operations and Supply Chain Management

The collection of people, technology, and systems within an organization that has primary responsibility for providing the organization's products or services is the ________.

Which department is least likely to interact with the purchasing function?

Efforts to improve cooperation among firms in the supply chain can be characterized as:

The supply chain is a network of manufacturers and service providers that work together to create products or services needed by end users.

An electronic commerce system:

An activity or firm that is positioned earlier in the supply chain relative to another activity or firm is said to be ________.

Printing and binding a book takes place ________ from the conversion of wood to paper pulp in a publishing supply chain.

In the Sweet Action! supply chain, the flowers produce the nectar which is collected by the bees. The busy bees take this nectar and produce honey, which is collected by the beekeeper, who puts it in quart jars and supplies it to the baker. The baker produces a lovely array of confections, which are purchased by the local restaurant. The restaurant sells these confections to their loyal diners, who gleefully consume them and nag the chef for his recipe. Which of these statements about this supply chain is best?

Distinguish between first-tier and second-tier suppliers in a supply chain and provide an example.

To avoid supply chain problems, firms must manage relationships with their downstream suppliers as well as their upstream customers.

Which of the following lists is in correct supply chain order?

________ is the term that describes efforts to improve operations by increasing supply chain members' willingness to cooperate.

Forecasting counts suppliers and customers among its key interorganizational participants.

In the Sweet Action! supply chain, the flowers produce the nectar which is collected by the bees. The busy bees take this nectar and produce honey, which is collected by the beekeeper, who puts it in quart jars and supplies it to the baker. The baker produces a lovely array of confections, which are purchased by the local restaurant. The restaurant sells these confections to their loyal diners, who gleefully consume them and nag the chef for his recipe. Which of these statements about this supply chain is best?

What are the primary duties of a transportation manager?

Which of the following is primarily a supply chain management decision?

A(n)________ acquires knowledge in a specific market in which the organization purchases significant quantities of materials and services.

The collection of people, technology, and systems within an organization that has primary responsibility for providing the organization's products or services is called:

Most of the participants in a supply chain are both suppliers and customers.

Most organizations function as part of larger ________ that are linked through physical, monetary, and information flows.