Question 1

What are the implications of an empty row (i.e., one with no check marks or x's)in the roof portion of the house of quality?

Accepted Answer

A) Nothing, it's just a sparse row. 
B) There is no synergy for that product characteristic with other product characteristics. 
C) Product characteristics are potentially superfluous. 
D) Customer requirements are potentially not being met by the product. 
A) Nothing, it's just a sparse row. 
B) There is no synergy for that product characteristic with other product characteristics. 
C) Product characteristics are potentially superfluous. 
D) Customer requirements are potentially not being met by the product. B

Question 2

The ________ process occurs because many ideas are considered at the concept development phase but few ideas make it to the commercial development and launch phases.

Accepted Answer

development funnel

Question 3

What does the M represent in the acronym DMADV?

Accepted Answer

A) Metrics 
B) Measure 
C) Monitor 
D) Market 
A) Metrics 
B) Measure 
C) Monitor 
D) Market B

Question 4

Value may be increased by simultaneously increasing cost and decreasing functionality.

Accepted Answer

A) True 
 B)False

Question 5

The roof of the house of quality displays conflicts between the voice of the customer and product characteristics and permits designers to rapidly identify trade-offs.

Accepted Answer

A) True 
 B)False

Question 6

In the planning phase, the operations and supply chain function develops initial cost estimates and identifies key supply chain partners.

Accepted Answer

A) True 
 B)False

Question 7

The initial generation of DeLorean boasted of its stainless steel skin, gull-wing doors, and 273 sizes of fasteners. The engineers lowered the product's overall inventory level and product complexity by settling on only 12 different sizes of fasteners thanks to their ________ program.

Accepted Answer

parts stan

Question 8

What are the advantages for a manufacturer of parts standardization and modular architecture and how are they related?

Accepted Answer

Parts standardization refers to the plan

Question 9

In most firms, the group that addresses the questions of who buys the company's product and what they are likely to pay is:

Accepted Answer

A) scientists and engineers. 
B) marketing. 
C) consumers. 
D) accounting/finance. 
A) scientists and engineers. 
B) marketing. 
C) consumers. 
D) accounting/finance.

Question 10

What is the operations and supply chain function responsible for in each of the product development phases?

Accepted Answer

The five phases in the development of a

Question 11

Which of these matrix combinations is a correct pairing for quality function deployment?

Accepted Answer

A) customer requirements and process specifications 
B) product characteristics and process characteristics 
C) product specifications and process characteristics 
D) process specifications and product specifications 
A) customer requirements and process specifications 
B) product characteristics and process characteristics 
C) product specifications and process characteristics 
D) process specifications and product specifications

Question 12

Using less packaging or biodegradable batteries would be components of a design for manufacturability initiative.

Accepted Answer

A) True 
 B)False

Question 13

What is value analysis and how is it typically conducted?

Accepted Answer

Value analysis (VA)is a process that inv

Question 14

CAD systems allow engineers to develop, modify, share, and test designs in a virtual world.

Accepted Answer

A) True 
 B)False

Question 15

The oil could be changed at the push of a button without dirtying your hands or peering underneath the new Chrysler Crepitus. This is an important achievement in their Design for Six Sigma program.

Accepted Answer

A) True 
 B)False

Question 16

The ease with which parts can be replaced or evaluated is:

Accepted Answer

A) repeatability. 
B) serviceability. 
C) testability. 
D) functionality. 
A) repeatability. 
B) serviceability. 
C) testability. 
D) functionality.

Question 17

The left side of the quality function deployment house of quality contains:

Accepted Answer

A) product characteristics. 
B) relationships between product characteristics. 
C) customer requirements. 
D) product specifications. 
A) product characteristics. 
B) relationships between product characteristics. 
C) customer requirements. 
D) product specifications.

Question 18

The development of specifications for the manufacturing equipment needed to make the product is the responsibility of what function?

Accepted Answer

A) engineering 
B) marketing 
C) accounting 
D) purchasing 
A) engineering 
B) marketing 
C) accounting 
D) purchasing

Question 19

Quality function deployment can be used to show linkages between customer requirements and product characteristics.

Accepted Answer

A) True 
 B)False

Question 20

The roof of the quality function deployment house of quality displays synergies among the ________.

Accepted Answer

product ch

What are the implications of an empty row (i.e., one with no check marks or x's)in the roof portion of the house of quality?

The ________ process occurs because many ideas are considered at the concept development phase but few ideas make it to the commercial development and launch phases.

What does the M represent in the acronym DMADV?

Value may be increased by simultaneously increasing cost and decreasing functionality.

The roof of the house of quality displays conflicts between the voice of the customer and product characteristics and permits designers to rapidly identify trade-offs.

In the planning phase, the operations and supply chain function develops initial cost estimates and identifies key supply chain partners.

The initial generation of DeLorean boasted of its stainless steel skin, gull-wing doors, and 273 sizes of fasteners. The engineers lowered the product's overall inventory level and product complexity by settling on only 12 different sizes of fasteners thanks to their ________ program.

What are the advantages for a manufacturer of parts standardization and modular architecture and how are they related?

In most firms, the group that addresses the questions of who buys the company's product and what they are likely to pay is:

What is the operations and supply chain function responsible for in each of the product development phases?

Which of these matrix combinations is a correct pairing for quality function deployment?

Using less packaging or biodegradable batteries would be components of a design for manufacturability initiative.

What is value analysis and how is it typically conducted?

CAD systems allow engineers to develop, modify, share, and test designs in a virtual world.

The oil could be changed at the push of a button without dirtying your hands or peering underneath the new Chrysler Crepitus. This is an important achievement in their Design for Six Sigma program.

The ease with which parts can be replaced or evaluated is:

The left side of the quality function deployment house of quality contains:

The development of specifications for the manufacturing equipment needed to make the product is the responsibility of what function?

Quality function deployment can be used to show linkages between customer requirements and product characteristics.

The roof of the quality function deployment house of quality displays synergies among the ________.

Introduction to Operations and Supply Chain Management

Operations and Supply Chain Strategies

Process Choice and Layout Decisions in Manufacturing and Services

Business Processes

Managing Quality

Managing Capacity

S: Advanced Waiting Line Theory and Simulation Modeling

Supply Management

Logistics

Forecasting

Sales and Operations Planning Aggregate Planning

Managing Inventory Throughout the Supply Chain

Managing Production Across the Supply Chain

S: Supply Chain Information Systems

Jitlean Production

Managing Projects

Filters

Exam 15: Developing Products and Services

What are the implications of an empty row (i.e., one with no check marks or x's)in the roof portion of the house of quality?

The ________ process occurs because many ideas are considered at the concept development phase but few ideas make it to the commercial development and launch phases.

What does the M represent in the acronym DMADV?

Value may be increased by simultaneously increasing cost and decreasing functionality.

The roof of the house of quality displays conflicts between the voice of the customer and product characteristics and permits designers to rapidly identify trade-offs.

In the planning phase, the operations and supply chain function develops initial cost estimates and identifies key supply chain partners.

The initial generation of DeLorean boasted of its stainless steel skin, gull-wing doors, and 273 sizes of fasteners. The engineers lowered the product's overall inventory level and product complexity by settling on only 12 different sizes of fasteners thanks to their ________ program.

What are the advantages for a manufacturer of parts standardization and modular architecture and how are they related?

In most firms, the group that addresses the questions of who buys the company's product and what they are likely to pay is:

What is the operations and supply chain function responsible for in each of the product development phases?

Which of these matrix combinations is a correct pairing for quality function deployment?

Using less packaging or biodegradable batteries would be components of a design for manufacturability initiative.

What is value analysis and how is it typically conducted?

CAD systems allow engineers to develop, modify, share, and test designs in a virtual world.

The oil could be changed at the push of a button without dirtying your hands or peering underneath the new Chrysler Crepitus. This is an important achievement in their Design for Six Sigma program.

The ease with which parts can be replaced or evaluated is:

The left side of the quality function deployment house of quality contains:

The development of specifications for the manufacturing equipment needed to make the product is the responsibility of what function?

Quality function deployment can be used to show linkages between customer requirements and product characteristics.

The roof of the quality function deployment house of quality displays synergies among the ________.

Introduction to Operations and Supply Chain Management

Operations and Supply Chain Strategies

Process Choice and Layout Decisions in Manufacturing and Services

Business Processes

Managing Quality

Managing Capacity

S: Advanced Waiting Line Theory and Simulation Modeling

Supply Management

Logistics

Forecasting

Sales and Operations Planning Aggregate Planning

Managing Inventory Throughout the Supply Chain

Managing Production Across the Supply Chain

S: Supply Chain Information Systems

Jitlean Production

Managing Projects

Filters