Question 1

Learning is important because it has a significant impact on decision making.

Accepted Answer

A) True 
 B)False

Question 2

_____ are simple, efficient, rules of thumb that allow us to make decisions more easily.

Accepted Answer

A) Heuristics 
B) Perceptions 
C) Self-fulfilling prophecies 
D) Climates of transfer 
E) Attributions 
A) Heuristics 
B) Perceptions 
C) Self-fulfilling prophecies 
D) Climates of transfer 
E) Attributions

Question 3

_____ reinforcement happens when a specific consequence follows each and every occurrence of a desired behavior.

Accepted Answer

A) Fixed interval 
B) Variable ratio 
C) Fixed ratio 
D) Variable interval 
E) Continuous 
A) Fixed interval 
B) Variable ratio 
C) Fixed ratio 
D) Variable interval 
E) Continuous

Question 4

Transfer of training occurs when the knowledge, skills, and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job.

Accepted Answer

A) True 
 B)False

Question 5

The tendency of people to see their environment only as it affects them and as it is consistent with their expectations is called:

Accepted Answer

A) social identification. 
B) selective perception. 
C) availability bias. 
D) environmental bias. 
E) thin-slicing. 
A) social identification. 
B) selective perception. 
C) availability bias. 
D) environmental bias. 
E) thin-slicing.

Question 6

When an individual has a _____, building competence is deemed more important than demonstrating competence.

Accepted Answer

A) productivity bias 
B) learning orientation 
C) projection bias 
D) performance orientation 
E) negative reinforcement 
A) productivity bias 
B) learning orientation 
C) projection bias 
D) performance orientation 
E) negative reinforcement

Question 7

_____ decisions are decisions that become somewhat automatic because people's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken.

Accepted Answer

A) Programmed 
B) Unstructured 
C) Indirect 
D) Spontaneous 
E) Surface 
A) Programmed 
B) Unstructured 
C) Indirect 
D) Spontaneous 
E) Surface

Question 8

The notion that decision makers simply do not have the ability or resources to process all available information and alternatives to make an optimal decision refers to:

Accepted Answer

A) management by exception. 
B) communities of practice. 
C) bounded rationality. 
D) projection bias. 
E) structure bias. 
A) management by exception. 
B) communities of practice. 
C) bounded rationality. 
D) projection bias. 
E) structure bias.

Question 9

Positive reinforcement should necessarily be in the form of material rewards to be effective.

Accepted Answer

A) True 
 B)False

Question 10

A stereotype occurs when assumptions are made about others on the basis of their membership in a social group.

Accepted Answer

A) True 
 B)False

Question 11

At a World Issues Conference, all the participants were asked to develop responses to two case situations.People split themselves up into teams based on their occupations.Which of the following helps to explain why the participants acted this way?

Accepted Answer

A) Self-fulfilling prophecy 
B) Bandwagon effect 
C) Social identity theory 
D) Projection bias 
E) Collective perception 
A) Self-fulfilling prophecy 
B) Bandwagon effect 
C) Social identity theory 
D) Projection bias 
E) Collective perception

Question 12

A slot machine is an example of a _____ reinforcement schedule.

Accepted Answer

A) continuous 
B) fixed interval 
C) fixed ratio 
D) variable interval 
E) variable ratio 
A) continuous 
B) fixed interval 
C) fixed ratio 
D) variable interval 
E) variable ratio

Question 13

The belief that others think, feel, and act the same way as you do refers to:

Accepted Answer

A) availability bias. 
B) anchoring effect. 
C) bandwagon effect. 
D) projection bias. 
E) halo effect. 
A) availability bias. 
B) anchoring effect. 
C) bandwagon effect. 
D) projection bias. 
E) halo effect.

Question 14

Transfer of training can be fostered if organizations create a(n) _____, an environment that can support the use of new skills.

Accepted Answer

A) locus of control 
B) internal heuristic 
C) climate for transfer 
D) community of practice 
E) social network 
A) locus of control 
B) internal heuristic 
C) climate for transfer 
D) community of practice 
E) social network

Question 15

When employees observe the actions of others, learn from what they observe, and then repeat the observed behavior, they are engaging in cognitive modeling.

Accepted Answer

A) True 
 B)False

Question 16

Research shows that the difference between experts and novices is almost always a function of intelligence as opposed to the more popular view that learning makes the difference.

Accepted Answer

A) True 
 B)False

Question 17

The fundamental attribution error argues that people have a tendency to judge others' behaviors as due to internal factors.

Accepted Answer

A) True 
 B)False

Question 18

The last step of behavior modeling is:

Accepted Answer

A) reinforcement. 
B) production process. 
C) attention process. 
D) retention process. 
E) behavior assessment. 
A) reinforcement. 
B) production process. 
C) attention process. 
D) retention process. 
E) behavior assessment.

Question 19

With _____ schedule, workers are rewarded after a certain amount of time, and the length of time between reinforcement periods stays the same.

Accepted Answer

A) fixed interval 
B) variable ratio 
C) continuous reinforcement 
D) fixed ratio 
E) variable interval 
A) fixed interval 
B) variable ratio 
C) continuous reinforcement 
D) fixed ratio 
E) variable interval

Question 20

Jackson High School introduced a scholarship of $1,000 for students who maintain 100 percent attendance.This is an example of using _____.

Accepted Answer

A) positive feedback 
B) negative feedback 
C) punishment 
D) extinction 
E) positive reinforcement 
A) positive feedback 
B) negative feedback 
C) punishment 
D) extinction 
E) positive reinforcement

Learning is important because it has a significant impact on decision making.

_____ are simple, efficient, rules of thumb that allow us to make decisions more easily.

_____ reinforcement happens when a specific consequence follows each and every occurrence of a desired behavior.

Transfer of training occurs when the knowledge, skills, and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job.

The tendency of people to see their environment only as it affects them and as it is consistent with their expectations is called:

When an individual has a _____, building competence is deemed more important than demonstrating competence.

_____ decisions are decisions that become somewhat automatic because people's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken.

The notion that decision makers simply do not have the ability or resources to process all available information and alternatives to make an optimal decision refers to:

Positive reinforcement should necessarily be in the form of material rewards to be effective.

A stereotype occurs when assumptions are made about others on the basis of their membership in a social group.

At a World Issues Conference, all the participants were asked to develop responses to two case situations.People split themselves up into teams based on their occupations.Which of the following helps to explain why the participants acted this way?

A slot machine is an example of a _____ reinforcement schedule.

The belief that others think, feel, and act the same way as you do refers to:

Transfer of training can be fostered if organizations create a(n) _____, an environment that can support the use of new skills.

When employees observe the actions of others, learn from what they observe, and then repeat the observed behavior, they are engaging in cognitive modeling.

Research shows that the difference between experts and novices is almost always a function of intelligence as opposed to the more popular view that learning makes the difference.

The fundamental attribution error argues that people have a tendency to judge others' behaviors as due to internal factors.

The last step of behavior modeling is:

With _____ schedule, workers are rewarded after a certain amount of time, and the length of time between reinforcement periods stays the same.

Jackson High School introduced a scholarship of $1,000 for students who maintain 100 percent attendance.This is an example of using _____.

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters

Exam 8: Learning and Decision Making

Learning is important because it has a significant impact on decision making.

_____ are simple, efficient, rules of thumb that allow us to make decisions more easily.

_____ reinforcement happens when a specific consequence follows each and every occurrence of a desired behavior.

Transfer of training occurs when the knowledge, skills, and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job.

The tendency of people to see their environment only as it affects them and as it is consistent with their expectations is called:

When an individual has a _____, building competence is deemed more important than demonstrating competence.

_____ decisions are decisions that become somewhat automatic because people's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken.

The notion that decision makers simply do not have the ability or resources to process all available information and alternatives to make an optimal decision refers to:

Positive reinforcement should necessarily be in the form of material rewards to be effective.

A stereotype occurs when assumptions are made about others on the basis of their membership in a social group.

At a World Issues Conference, all the participants were asked to develop responses to two case situations.People split themselves up into teams based on their occupations.Which of the following helps to explain why the participants acted this way?

A slot machine is an example of a _____ reinforcement schedule.

The belief that others think, feel, and act the same way as you do refers to:

Transfer of training can be fostered if organizations create a(n) _____, an environment that can support the use of new skills.

When employees observe the actions of others, learn from what they observe, and then repeat the observed behavior, they are engaging in cognitive modeling.

Research shows that the difference between experts and novices is almost always a function of intelligence as opposed to the more popular view that learning makes the difference.

The fundamental attribution error argues that people have a tendency to judge others' behaviors as due to internal factors.

The last step of behavior modeling is:

With _____ schedule, workers are rewarded after a certain amount of time, and the length of time between reinforcement periods stays the same.

Jackson High School introduced a scholarship of $1,000 for students who maintain 100 percent attendance.This is an example of using _____.

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters