Question 1

American Airlines planned to spin off American Eagle,a regional carrier.This is an example of a(n)____ plan.

Accepted Answer

A)  operational 
B)  strategic 
C)  tactical 
D)  contingency 
E)  standing 
A)  operational 
B)  strategic 
C)  tactical 
D)  contingency 
E)  standing

Question 2

Operationalizing involves balancing and reconciling possible conflicts among goals.

Accepted Answer

A) True 
 B)False

Question 3

Special Exercises
​
The Transportation Safety Administration was created shortly after the terrorist attack on 9/11/2001.The TSA strives to make travel safe.Air travel security has evolved as terrorists have attempted a variety of attacks.​
Match the following statements about what happened with the term that best identifies the action.You may use a response once,more than once,or not at all.
-TSA wants passenger security screening lines to take less than twenty minutes.

Accepted Answer

A) Strategic goal 
B) Strategic plan 
C) Tactical goal 
D) Tactical plan 
E) Operational goal
F)Operational plan 
A) Strategic goal 
B) Strategic plan 
C) Tactical goal 
D) Tactical plan 
E) Operational goal
F)Operational plan

Question 4

The decreasing and aging Japanese workforce is a(n)____________________ on Japanese companies for setting goals and planning.

Accepted Answer

The answer of The decreasing and aging Japanese workforce is...

Question 5

The mission statement should include all EXCEPT which of the following?

Accepted Answer

A)  Directions 
B)  Premises 
C)  Values 
D)  Tactics 
E)  Purpose 
A)  Directions 
B)  Premises 
C)  Values 
D)  Tactics 
E)  Purpose

Question 6

Middle managers are most closely associated with organizational plans at the ____ level.

Accepted Answer

A)  tactical 
B)  strategic 
C)  contingency 
D)  operational 
E)  functional 
A)  tactical 
B)  strategic 
C)  contingency 
D)  operational 
E)  functional

Question 7

Google wanted to compete more effectively against Apple,so it offered to buy Motorola Mobility.This is an example of a(n)____ plan.

Accepted Answer

A)  strategic 
B)  standing 
C)  contingency 
D)  tactical 
E)  operational 
A)  strategic 
B)  standing 
C)  contingency 
D)  tactical 
E)  operational

Question 8

Many organizations develop a professional planning staff with overall responsibility for the planning process.Which of the following is NOT a reason for using a planning staff?

Accepted Answer

A)  The need to integrate and coordinate planning activities 
B)  The need to reduce coalition formation in the organization 
C)  The fact that managers often lack the required tools and skills to do a good job of planning 
D)  The fact that managers tend to focus only on what is good for their part of the organization 
E)  The need to reduce the workload of individual managers 
A)  The need to integrate and coordinate planning activities 
B)  The need to reduce coalition formation in the organization 
C)  The fact that managers often lack the required tools and skills to do a good job of planning 
D)  The fact that managers tend to focus only on what is good for their part of the organization 
E)  The need to reduce the workload of individual managers

Question 9

Hurricane Irene was forecast to hit the Mid-Atlantic/Northeast about a week before it arrived.The plan to evacuate the Outer Banks of North Carolina was a(n)____ plan.

Accepted Answer

A)  contingency 
B)  standing 
C)  action 
D)  reaction 
E)  functional 
A)  contingency 
B)  standing 
C)  action 
D)  reaction 
E)  functional

Question 10

Match the following.You may use a response once,more than once,or not at all.
-Operational plans

Accepted Answer

A) Intermediate 
B) Long-range 
C) Short-range 
A) Intermediate 
B) Long-range 
C) Short-range

Question 11

The responsibility for establishing corporate mission and strategy lies with the

Accepted Answer

A)  planning task force. 
B)  executive committee. 
C)  chief executive officer. 
D)  board of directors. 
E)  stockholders. 
A)  planning task force. 
B)  executive committee. 
C)  chief executive officer. 
D)  board of directors. 
E)  stockholders.

Question 12

You have decided to go into business for yourself.On your loan application,you state that you intend to open a flower shop in the Village Center Mall.What does this statement on your loan application represent?

Accepted Answer

A)  A strategic goal 
B)  An operational plan 
C)  A mission statement 
D)  A strategic plan 
E)  A tactical plan 
A)  A strategic goal 
B)  An operational plan 
C)  A mission statement 
D)  A strategic plan 
E)  A tactical plan

Question 13

____ involves balancing and reconciling possible conflicts among goals.

Accepted Answer

A)  Optimization 
B)  Benefaction 
C)  Maximization 
D)  Assimilation 
E)  Elimination 
A)  Optimization 
B)  Benefaction 
C)  Maximization 
D)  Assimilation 
E)  Elimination

Question 14

While Tupperware wanted to increase its sales,its consultants were reluctant to support any change that could reduce their commissions.This is an example of which of the following barriers to goal setting and planning?

Accepted Answer

A)  Overemphasis on quantitative goals 
B)  Rewarding people for counterproductive goals 
C)  Overemphasis on qualitative goals 
D)  Resistance to change 
E)  Reluctance to establish goals 
A)  Overemphasis on quantitative goals 
B)  Rewarding people for counterproductive goals 
C)  Overemphasis on qualitative goals 
D)  Resistance to change 
E)  Reluctance to establish goals

Question 15

Special Exercises
​
The Transportation Safety Administration was created shortly after the terrorist attack on 9/11/2001.The TSA strives to make travel safe.Air travel security has evolved as terrorists have attempted a variety of attacks.​
Match the following statements about what happened with the term that best identifies the action.You may use a response once,more than once,or not at all.
-The TSA wants to improve employment screening for baggage handlers.

Accepted Answer

A) Strategic goal 
B) Strategic plan 
C) Tactical goal 
D) Tactical plan 
E) Operational goal
F)Operational plan 
A) Strategic goal 
B) Strategic plan 
C) Tactical goal 
D) Tactical plan 
E) Operational goal
F)Operational plan

Question 16

Which of the following types of plans is least subject to change because of the time frame involved?

Accepted Answer

A)  Strategic 
B)  Functional 
C)  Contingency 
D)  Tactical 
E)  Operational 
A)  Strategic 
B)  Functional 
C)  Contingency 
D)  Tactical 
E)  Operational

Question 17

An organization's goals follow from decisions made by midlevel managers.

Accepted Answer

A) True 
 B)False

Question 18

An organization's chief executive officer

Accepted Answer

A)  is normally involved in all phases of the planning process. 
B)  usually doesn't assume a direct role in the planning process. 
C)  should not be involved in the planning process. 
D)  tends to act as a consultant in the planning process. 
E)  plays more of an advisory role in the planning process. 
A)  is normally involved in all phases of the planning process. 
B)  usually doesn't assume a direct role in the planning process. 
C)  should not be involved in the planning process. 
D)  tends to act as a consultant in the planning process. 
E)  plays more of an advisory role in the planning process.

Question 19

One problem with qualitative goals is that they

Accepted Answer

A)  reward inappropriate goal setting. 
B)  are easily measured,so managers tend to overuse them as performance benchmarks. 
C)  are difficult to measure and thus are not good indicators of success or failure. 
D)  are usually inappropriate when viewed in the context of the organization's mission. 
E)  usually involve unattainable performance standards. 
A)  reward inappropriate goal setting. 
B)  are easily measured,so managers tend to overuse them as performance benchmarks. 
C)  are difficult to measure and thus are not good indicators of success or failure. 
D)  are usually inappropriate when viewed in the context of the organization's mission. 
E)  usually involve unattainable performance standards.

Question 20

When a new diversity initiative was implemented by the human resources department,many managers were confused about the goals,so they continued with the original system.This is an example of

Accepted Answer

A)  inappropriate goals. 
B)  the use of an improper reward system. 
C)  a dynamic and complex environment. 
D)  a reluctance to establish goals. 
E)  constraints. 
A)  inappropriate goals. 
B)  the use of an improper reward system. 
C)  a dynamic and complex environment. 
D)  a reluctance to establish goals. 
E)  constraints.

American Airlines planned to spin off American Eagle,a regional carrier.This is an example of a(n)____ plan.

Operationalizing involves balancing and reconciling possible conflicts among goals.

The decreasing and aging Japanese workforce is a(n)____________________ on Japanese companies for setting goals and planning.

The mission statement should include all EXCEPT which of the following?

Middle managers are most closely associated with organizational plans at the ____ level.

Google wanted to compete more effectively against Apple,so it offered to buy Motorola Mobility.This is an example of a(n)____ plan.

Many organizations develop a professional planning staff with overall responsibility for the planning process.Which of the following is NOT a reason for using a planning staff?

Hurricane Irene was forecast to hit the Mid-Atlantic/Northeast about a week before it arrived.The plan to evacuate the Outer Banks of North Carolina was a(n)____ plan.

Match the following.You may use a response once,more than once,or not at all. -Operational plans

The responsibility for establishing corporate mission and strategy lies with the

You have decided to go into business for yourself.On your loan application,you state that you intend to open a flower shop in the Village Center Mall.What does this statement on your loan application represent?

____ involves balancing and reconciling possible conflicts among goals.

While Tupperware wanted to increase its sales,its consultants were reluctant to support any change that could reduce their commissions.This is an example of which of the following barriers to goal setting and planning?

Which of the following types of plans is least subject to change because of the time frame involved?

An organization's goals follow from decisions made by midlevel managers.

An organization's chief executive officer

One problem with qualitative goals is that they

When a new diversity initiative was implemented by the human resources department,many managers were confused about the goals,so they continued with the original system.This is an example of

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 6: Basic Elements of Planning and Decision Making

American Airlines planned to spin off American Eagle,a regional carrier.This is an example of a(n)____ plan.

Operationalizing involves balancing and reconciling possible conflicts among goals.

The decreasing and aging Japanese workforce is a(n)____________________ on Japanese companies for setting goals and planning.

The mission statement should include all EXCEPT which of the following?

Middle managers are most closely associated with organizational plans at the ____ level.

Google wanted to compete more effectively against Apple,so it offered to buy Motorola Mobility.This is an example of a(n)____ plan.

Many organizations develop a professional planning staff with overall responsibility for the planning process.Which of the following is NOT a reason for using a planning staff?

Hurricane Irene was forecast to hit the Mid-Atlantic/Northeast about a week before it arrived.The plan to evacuate the Outer Banks of North Carolina was a(n)____ plan.

Match the following.You may use a response once,more than once,or not at all. -Operational plans

The responsibility for establishing corporate mission and strategy lies with the

You have decided to go into business for yourself.On your loan application,you state that you intend to open a flower shop in the Village Center Mall.What does this statement on your loan application represent?

____ involves balancing and reconciling possible conflicts among goals.

While Tupperware wanted to increase its sales,its consultants were reluctant to support any change that could reduce their commissions.This is an example of which of the following barriers to goal setting and planning?

Which of the following types of plans is least subject to change because of the time frame involved?

An organization's goals follow from decisions made by midlevel managers.

An organization's chief executive officer

One problem with qualitative goals is that they

When a new diversity initiative was implemented by the human resources department,many managers were confused about the goals,so they continued with the original system.This is an example of

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters