Question 1

What are the two key components of the operations strategy of Federal Express?

Accepted Answer

A) they own their own fleet of tractor trailers,and they use a sophisticated bar code technology 
B) they own their own fleet of tractor trailers,and they have a large warehouse in every state 
C) they own their own fleet of airplanes,and they have a large warehouse in every state 
D) they use a sophisticated bar code technology,and they have a large warehouse in every state 
E) they own their own fleet of airplanes,and they use a sophisticated bar code technology 
A) they own their own fleet of tractor trailers,and they use a sophisticated bar code technology 
B) they own their own fleet of tractor trailers,and they have a large warehouse in every state 
C) they own their own fleet of airplanes,and they have a large warehouse in every state 
D) they use a sophisticated bar code technology,and they have a large warehouse in every state 
E) they own their own fleet of airplanes,and they use a sophisticated bar code technology

Question 2

Rapid technological change includes the risk of ________________________ .

Accepted Answer

The answer of Rapid technological change includes the risk of...

Question 3

Productivity is essentially:

Accepted Answer

A) something to fill out managers' reports 
B) measure of resource effectiveness 
C) a scorecard of how efficiently resources are used 
D) a balance scorecard metric 
E) the current business fad 
A) something to fill out managers' reports 
B) measure of resource effectiveness 
C) a scorecard of how efficiently resources are used 
D) a balance scorecard metric 
E) the current business fad

Question 4

Suggest some core competencies that companies may have.

Accepted Answer

highly trained workforce,responsive in m

Question 5

Define "environmental scanning."

Accepted Answer

Monitoring the external enviro

Question 6

Which of the following is a valid type of "productivity measure"?

Accepted Answer

A) multi-output productivity measure 
B) partial productivity measure 
C) multi-part productivity measure 
D) multi-component productivity measure 
E) imperfect productivity measure 
A) multi-output productivity measure 
B) partial productivity measure 
C) multi-part productivity measure 
D) multi-component productivity measure 
E) imperfect productivity measure

Question 7

Operations Strategy is developed before the business strategy so the company knows what it will be producing before establishing a long range business strategy.

Accepted Answer

A) True 
 B)False

Question 8

A firm produces 1500 units per day using four workers on a five-hour shift.On average,12% of the units produced are defective and must be scrapped.What is the labor productivity for non-defective units?

Accepted Answer

The answer of A firm produces 1500 units per day...

Question 9

How have U.S.tobacco companies responded to public awareness of the dangers of smoking?

Accepted Answer

Many have changed their strate

Question 10

If inputs increase by 30% and outputs increase by 15%,what is the percentage change in productivity?

Accepted Answer

A) 50.00% decrease 
B) 88.46% increase 
C) 88.46% decrease 
D) 11.54% increase 
E) 11.54% decrease 
A) 50.00% decrease 
B) 88.46% increase 
C) 88.46% decrease 
D) 11.54% increase 
E) 11.54% decrease

Question 11

Suppose that in week 1 a company produced 1000 units using 60 labor hours.For which of the following values in week 2 would labor productivity decrease?

Accepted Answer

A) units = 2000,hours = 120 
B) units = 1500,hours = 95 
C) units = 1000,hours = 58 
D) units = 500,hours = 30 
E) units = 2000,hours = 100 
A) units = 2000,hours = 120 
B) units = 1500,hours = 95 
C) units = 1000,hours = 58 
D) units = 500,hours = 30 
E) units = 2000,hours = 100

Question 12

For what entities can productivity be measured?

Accepted Answer

individuals,departme

Question 13

What term describes the process of obtaining goods or services from an outside provider?

Accepted Answer

A) outproviding 
B) transferization 
C) outsourcing 
D) subsourcing 
E) supersourcing 
A) outproviding 
B) transferization 
C) outsourcing 
D) subsourcing 
E) supersourcing

Question 14

A machine shop produces metal brackets on two different machines.Machine 1 can produce a bracket every 10 minutes.Machine 2 can produce a bracket every 4 minutes.What is the average productivity per machine?

Accepted Answer

A) 4.3 brackets/hour 
B) 8.6 brackets/hour 
C) 10.5 brackets/hour 
D) 21.0 brackets/hour 
E) 7.0 brackets/hour 
A) 4.3 brackets/hour 
B) 8.6 brackets/hour 
C) 10.5 brackets/hour 
D) 21.0 brackets/hour 
E) 7.0 brackets/hour

Question 15

A manager has just replaced three workers with a machine that is cheaper to operate than the cost of the three replaced workers.Output is expected to remain the same.Which of the following is true?

Accepted Answer

A) labor productivity will decrease 
B) machine productivity will increase 
C) multifactor productivity will decrease 
D) multifactor productivity will increase 
E) the value of output will decrease 
A) labor productivity will decrease 
B) machine productivity will increase 
C) multifactor productivity will decrease 
D) multifactor productivity will increase 
E) the value of output will decrease

Question 16

Which of the following is not considered one of the four broad categories of competitive priorities?

Accepted Answer

A) technology 
B) cost 
C) quality 
D) flexibility 
E) time 
A) technology 
B) cost 
C) quality 
D) flexibility 
E) time

Question 17

A nation's productivity is not directly related to its standard of living.

Accepted Answer

A) True 
 B)False

Question 18

__________ ________ is used to improve the process of creating goods and services.

Accepted Answer

The answer of __________ ________ is used to improve the...

Question 19

Describe how Southwest Airlines competes on cost.

Accepted Answer

Facilities are streamlined: only one typ

Question 20

Which of the following competitive priorities typically requires the use of more general-purpose equipment?

Accepted Answer

A) technology 
B) cost 
C) quality 
D) flexibility 
E) time 
A) technology 
B) cost 
C) quality 
D) flexibility 
E) time

What are the two key components of the operations strategy of Federal Express?

Rapid technological change includes the risk of ________________________ .

Productivity is essentially:

Suggest some core competencies that companies may have.

Define "environmental scanning."

Which of the following is a valid type of "productivity measure"?

Operations Strategy is developed before the business strategy so the company knows what it will be producing before establishing a long range business strategy.

A firm produces 1500 units per day using four workers on a five-hour shift.On average,12% of the units produced are defective and must be scrapped.What is the labor productivity for non-defective units?

How have U.S.tobacco companies responded to public awareness of the dangers of smoking?

If inputs increase by 30% and outputs increase by 15%,what is the percentage change in productivity?

Suppose that in week 1 a company produced 1000 units using 60 labor hours.For which of the following values in week 2 would labor productivity decrease?

For what entities can productivity be measured?

What term describes the process of obtaining goods or services from an outside provider?

A machine shop produces metal brackets on two different machines.Machine 1 can produce a bracket every 10 minutes.Machine 2 can produce a bracket every 4 minutes.What is the average productivity per machine?

A manager has just replaced three workers with a machine that is cheaper to operate than the cost of the three replaced workers.Output is expected to remain the same.Which of the following is true?

Which of the following is not considered one of the four broad categories of competitive priorities?

A nation's productivity is not directly related to its standard of living.

__ is used to improve the process of creating goods and services.

Describe how Southwest Airlines competes on cost.

Which of the following competitive priorities typically requires the use of more general-purpose equipment?

Introduction to Operations

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 2: Operations Strategy and Competitiveness

What are the two key components of the operations strategy of Federal Express?

Rapid technological change includes the risk of ________________________ .

Productivity is essentially:

Suggest some core competencies that companies may have.

Define "environmental scanning."

Which of the following is a valid type of "productivity measure"?

Operations Strategy is developed before the business strategy so the company knows what it will be producing before establishing a long range business strategy.

A firm produces 1500 units per day using four workers on a five-hour shift.On average,12% of the units produced are defective and must be scrapped.What is the labor productivity for non-defective units?

How have U.S.tobacco companies responded to public awareness of the dangers of smoking?

If inputs increase by 30% and outputs increase by 15%,what is the percentage change in productivity?

Suppose that in week 1 a company produced 1000 units using 60 labor hours.For which of the following values in week 2 would labor productivity decrease?

For what entities can productivity be measured?

What term describes the process of obtaining goods or services from an outside provider?

A machine shop produces metal brackets on two different machines.Machine 1 can produce a bracket every 10 minutes.Machine 2 can produce a bracket every 4 minutes.What is the average productivity per machine?

A manager has just replaced three workers with a machine that is cheaper to operate than the cost of the three replaced workers.Output is expected to remain the same.Which of the following is true?

Which of the following is not considered one of the four broad categories of competitive priorities?

A nation's productivity is not directly related to its standard of living.

__________ ________ is used to improve the process of creating goods and services.

Describe how Southwest Airlines competes on cost.

Which of the following competitive priorities typically requires the use of more general-purpose equipment?

Introduction to Operations

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

__ is used to improve the process of creating goods and services.