Exam 2: Operations Strategy and Competitiveness

If a company's inputs for producing a certain product increase by 10% and the output increases by 25%,what is the percentage productivity increase for that product?

Firms measure productivity to learn how ________________________ they are.

Estimating productivity requires measurements of ________________________ and ________________________.

Yesterday,John produced 100 units in 8 hours.Today he produced the same amount in 6 hours.What is his percent productivity change?

A mission statement answers what three overriding questions?

A measure of how efficiently inputs are being converted into outputs is called utilization.

Technology should be acquired because:

Firms use ________________________ to concentrate on their ________________________.

A Marketing Strategy is defines marketing plans to support the business strategy.

During week one,on average,the aircraft cleaning staff was able to totally clean an airplane in 45 minutes using 3 cleaners.During week two the average time to clean an aircraft went to 40 minutes with one of the cleaning staff off sick.Week two productivity changed in which direction and by how much?

An airline has determined that its baggage handlers handle 12,000 bags when 3 baggage handlers are on shift.What is the baggage handler productivity?

The school's cafeteria has three service lines (pizza,salads,and sandwiches).The pizza line has one server and serves 90 pizzas per hour.The salad line has two servers and they handle 140 customers in 70 minutes.The sandwich line has three servers and they supply 360 sandwiches in 90 minutes.Which service line has the highest hourly productivity?

An operations strategy should not impact the firm's supply chain design.

To provide speed of delivery,Federal Express invested in a sophisticated bar code technology.

Last month a plant produced 1200 units using 150 labor hours.This month it produced 1500 units using 300 labor hours.What is the percent productivity decrease?

Environmental scanning helps organizations recognize ________________________.

Decisions regarding flow of goods and services through the facility are part of the production process structure.

Last month a plant produced 10,000 units using 2000 labor hours.This month it produced 12,000 units using 3000 labor hours.What is the percent productivity decrease?

Last week George mowed 6 lawns in two days.This week he mowed 8 lawns in three days.In which week was George more productive?

Restaurants that offer pizza to go have different ________________________ than those that do not.