Question 1

Operations management is only concerned with information technology applications within the firm.

Accepted Answer

A) True 
 B)False

Question 2

Suppose that output is worth $400,and labor and materials costs are $200 and $100,respectively.What is the materials productivity?

Accepted Answer

A) 2.00 
B) 1.33 
C) 0.25 
D) 0.75 
E) 4.00 
A) 2.00 
B) 1.33 
C) 0.25 
D) 0.75 
E) 4.00

Question 3

If inputs increase by 6% and outputs increase by 24%,what is the percentage productivity increase?

Accepted Answer

A) 400.00% 
B) 16.98% 
C) 0.25% 
D) 4.00% 
E) 18.00% 
A) 400.00% 
B) 16.98% 
C) 0.25% 
D) 4.00% 
E) 18.00%

Question 4

Computer-aided manufacturing is an example of what?

Accepted Answer

A) process technology 
B) information technology 
C) environmental technology 
D) safety technology 
E) product technology 
A) process technology 
B) information technology 
C) environmental technology 
D) safety technology 
E) product technology

Question 5

Firms that focus on quality as their primary competitive priority usually implement either product design quality or process quality,but not both.

Accepted Answer

A) True 
 B)False

Question 6

Suppose that a plant has a daily productivity of 200 parts per employee? What can we conclude?

Accepted Answer

A) the daily productivity is excellent 
B) the plant can hire more workers and still earn profits 
C) the plant is not earning profits 
D) the plant must be highly automated 
E) nothing 
A) the daily productivity is excellent 
B) the plant can hire more workers and still earn profits 
C) the plant is not earning profits 
D) the plant must be highly automated 
E) nothing

Question 7

Describe the difference between operational effectiveness and strategy.

Accepted Answer

Operational effectiveness is t

Question 8

A company uses two plants to produce motorcycles.Plant A produces 200 per week using 20 workers and 4 machines.Plant B produces 250 per week using 10 workers and 10 machines.Which plant is more productive?

Accepted Answer

unknown-Plant A has a higher m

Question 9

Which type of technology has had the greatest impact on business?

Accepted Answer

A) process technology 
B) information technology 
C) environmental technology 
D) safety technology 
E) product technology 
A) process technology 
B) information technology 
C) environmental technology 
D) safety technology 
E) product technology

Question 10

Suppose that in January a company produced 5000 units using 1000 labor hours.For which of the following values in February would labor productivity decrease?

Accepted Answer

A) units = 5000,hours = 900 
B) units = 10,000,hours = 1500 
C) units = 10,000,hours = 2000 
D) units = 2500,hours = 500 
E) units = 5000,hours = 1100 
A) units = 5000,hours = 900 
B) units = 10,000,hours = 1500 
C) units = 10,000,hours = 2000 
D) units = 2500,hours = 500 
E) units = 5000,hours = 1100

Question 11

Mass produced standard products were the main manufacturing concern until ________________________.

Accepted Answer

The answer of Mass produced standard products were the main...

Question 12

A new milling machine can process 2000 jobs in 8 hours.What is the productivity of the machine?

Accepted Answer

The answer of A new milling machine can process 2000...

Question 13

A company used to produce 300 units every day,but 20% of the units were defective.After installing a new process,the defect rate has been reduced to 5%,while output has remained the same.What is the percent increase in productivity due to installing the new process?

Accepted Answer

A) 15.79% 
B) 0.00% 
C) 15.00% 
D) 18.75% 
E) -75.00% 
A) 15.79% 
B) 0.00% 
C) 15.00% 
D) 18.75% 
E) -75.00%

Question 14

Once a business strategy has been developed:

Accepted Answer

A) service prices are established 
B) competition must be identified 
C) an operations strategy must be formulated 
D) contracting with external sources must begin 
E) insourcing will be conducted 
A) service prices are established 
B) competition must be identified 
C) an operations strategy must be formulated 
D) contracting with external sources must begin 
E) insourcing will be conducted

Question 15

How does Federal Express maintain its ability to compete on time during peak demand periods?

Accepted Answer

A) it subcontracts overload to other firms 
B) it purchases more planes 
C) overtime 
D) it uses a very flexible part-time workforce 
E) it purchases more vans 
A) it subcontracts overload to other firms 
B) it purchases more planes 
C) overtime 
D) it uses a very flexible part-time workforce 
E) it purchases more vans

Question 16

.Environmental scanning would not provide information on:

Accepted Answer

A) sources of highly trained workers 
B) the firm's internal inefficient distribution system 
C) opportunities and threats 
D) changes in information technology 
E) changes in global competition 
A) sources of highly trained workers 
B) the firm's internal inefficient distribution system 
C) opportunities and threats 
D) changes in information technology 
E) changes in global competition

Question 17

Last week Jason painted 11 houses in 4 days.This week he painted 14 houses in 5 days.What was his percent productivity increase?

Accepted Answer

A) 1.82% 
B) 1.79% 
C) 27.27% 
D) 25.00% 
E) 5.00% 
A) 1.82% 
B) 1.79% 
C) 27.27% 
D) 25.00% 
E) 5.00%

Question 18

Which of the following is not described in the chapter as one of the major environmental trends that firms should monitor?

Accepted Answer

A) marketplace trends 
B) global climate trends 
C) economic trends 
D) political trends 
E) social trends 
A) marketplace trends 
B) global climate trends 
C) economic trends 
D) political trends 
E) social trends

Question 19

A company used to produce 500 units every 2 days,but 10% of the units were defective.After installing a new process,defects have been eliminated while output has remained the same.What is the percent increase in productivity due to installing the new process?

Accepted Answer

A) 10.00% 
B) 25.00% 
C) 11.11% 
D) 0.00% 
E) 5.56% 
A) 10.00% 
B) 25.00% 
C) 11.11% 
D) 0.00% 
E) 5.56%

Question 20

What is management guru Tom Peters' famous quote regarding outsourcing? What is his main point?

Accepted Answer

"Do what you do best and outso

Operations management is only concerned with information technology applications within the firm.

Suppose that output is worth $400,and labor and materials costs are $200 and $100,respectively.What is the materials productivity?

If inputs increase by 6% and outputs increase by 24%,what is the percentage productivity increase?

Computer-aided manufacturing is an example of what?

Firms that focus on quality as their primary competitive priority usually implement either product design quality or process quality,but not both.

Suppose that a plant has a daily productivity of 200 parts per employee? What can we conclude?

Describe the difference between operational effectiveness and strategy.

A company uses two plants to produce motorcycles.Plant A produces 200 per week using 20 workers and 4 machines.Plant B produces 250 per week using 10 workers and 10 machines.Which plant is more productive?

Which type of technology has had the greatest impact on business?

Suppose that in January a company produced 5000 units using 1000 labor hours.For which of the following values in February would labor productivity decrease?

Mass produced standard products were the main manufacturing concern until ________________________.

A new milling machine can process 2000 jobs in 8 hours.What is the productivity of the machine?

A company used to produce 300 units every day,but 20% of the units were defective.After installing a new process,the defect rate has been reduced to 5%,while output has remained the same.What is the percent increase in productivity due to installing the new process?

Once a business strategy has been developed:

How does Federal Express maintain its ability to compete on time during peak demand periods?

.Environmental scanning would not provide information on:

Last week Jason painted 11 houses in 4 days.This week he painted 14 houses in 5 days.What was his percent productivity increase?

Which of the following is not described in the chapter as one of the major environmental trends that firms should monitor?

A company used to produce 500 units every 2 days,but 10% of the units were defective.After installing a new process,defects have been eliminated while output has remained the same.What is the percent increase in productivity due to installing the new process?

What is management guru Tom Peters' famous quote regarding outsourcing? What is his main point?

Introduction to Operations

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 2: Operations Strategy and Competitiveness

Operations management is only concerned with information technology applications within the firm.

Suppose that output is worth $400,and labor and materials costs are $200 and $100,respectively.What is the materials productivity?

If inputs increase by 6% and outputs increase by 24%,what is the percentage productivity increase?

Computer-aided manufacturing is an example of what?

Firms that focus on quality as their primary competitive priority usually implement either product design quality or process quality,but not both.

Suppose that a plant has a daily productivity of 200 parts per employee? What can we conclude?

Describe the difference between operational effectiveness and strategy.

A company uses two plants to produce motorcycles.Plant A produces 200 per week using 20 workers and 4 machines.Plant B produces 250 per week using 10 workers and 10 machines.Which plant is more productive?

Which type of technology has had the greatest impact on business?

Suppose that in January a company produced 5000 units using 1000 labor hours.For which of the following values in February would labor productivity decrease?

Mass produced standard products were the main manufacturing concern until ________________________.

A new milling machine can process 2000 jobs in 8 hours.What is the productivity of the machine?

A company used to produce 300 units every day,but 20% of the units were defective.After installing a new process,the defect rate has been reduced to 5%,while output has remained the same.What is the percent increase in productivity due to installing the new process?

Once a business strategy has been developed:

How does Federal Express maintain its ability to compete on time during peak demand periods?

.Environmental scanning would not provide information on:

Last week Jason painted 11 houses in 4 days.This week he painted 14 houses in 5 days.What was his percent productivity increase?

Which of the following is not described in the chapter as one of the major environmental trends that firms should monitor?

A company used to produce 500 units every 2 days,but 10% of the units were defective.After installing a new process,defects have been eliminated while output has remained the same.What is the percent increase in productivity due to installing the new process?

What is management guru Tom Peters' famous quote regarding outsourcing? What is his main point?

Introduction to Operations

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters