Question 1

Operational efficiency is:

Accepted Answer

A) driving the business strategy 
B) ensuring the right tasks are performed 
C) decreasing the firm's input requirements 
D) increasing the firm's output 
E) performing operations tasks well 
A) driving the business strategy 
B) ensuring the right tasks are performed 
C) decreasing the firm's input requirements 
D) increasing the firm's output 
E) performing operations tasks well

Question 2

Studies have shown that companies that invest in new technologies tend to improve their financial position over those that do not.

Accepted Answer

A) True 
 B)False

Question 3

If inputs increase by 10% and outputs increase by 5%,what is the percentage change in productivity?

Accepted Answer

A) 4.545% decrease 
B) 4.545% increase 
C) 4.762% increase 
D) 4.762% decrease 
E) 50.000% increase 
A) 4.545% decrease 
B) 4.545% increase 
C) 4.762% increase 
D) 4.762% decrease 
E) 50.000% increase

Question 4

Process technology is the technology that has grown the most rapidly and has had the greatest impact on business.

Accepted Answer

A) True 
 B)False

Question 5

Consider a pizza parlor.Which of the following would not be a valid productivity measure?

Accepted Answer

A) pizzas produced / number of workers used 
B) pizzas produced / number of ovens 
C) pizzas produced / cost of workers and ingredients 
D) pizzas produced / cost of all inputs used 
E) labor hours / pizzas produced 
A) pizzas produced / number of workers used 
B) pizzas produced / number of ovens 
C) pizzas produced / cost of workers and ingredients 
D) pizzas produced / cost of all inputs used 
E) labor hours / pizzas produced

Question 6

The process of monitoring the external environment is called what?

Accepted Answer

A) environmental examination 
B) environmental inspection 
C) environmental scrutiny 
D) environmental perusal 
E) environmental scanning 
A) environmental examination 
B) environmental inspection 
C) environmental scrutiny 
D) environmental perusal 
E) environmental scanning

Question 7

During the 1970s and 1980s,firms from which country provided the most serious competitive threat to U.S.companies?

Accepted Answer

A) Germany 
B) Canada 
C) Mexico 
D) Japan 
E) United Kingdom 
A) Germany 
B) Canada 
C) Mexico 
D) Japan 
E) United Kingdom

Question 8

Which of the following is not typically considered to be a core competency?

Accepted Answer

A) workforce 
B) mission 
C) market understanding 
D) technology 
E) facilities 
A) workforce 
B) mission 
C) market understanding 
D) technology 
E) facilities

Question 9

Quality control approaches are part of the production process infrastructure.

Accepted Answer

A) True 
 B)False

Question 10

Vericol,Inc.manufactures drugs using workers and automated machines.The firm has decided to replace two workers with a new machine,while the output per day is not expected to change.Which of the following cannot be true?

Accepted Answer

A) labor productivity will increase 
B) machine productivity will decrease 
C) labor productivity will decrease 
D) multifactor productivity will increase 
E) multifactor productivity will decrease 
A) labor productivity will increase 
B) machine productivity will decrease 
C) labor productivity will decrease 
D) multifactor productivity will increase 
E) multifactor productivity will decrease

Question 11

To provide dependability of delivery,Federal Express acquired its own fleet of airplanes.

Accepted Answer

A) True 
 B)False

Question 12

Productivity gains in the service sector have been much lower than that of manufacturing.

Accepted Answer

A) True 
 B)False

Question 13

Suppose that on Thursday a company produced 80 units using 160 labor hours.For which of the following values on Friday would daily labor productivity increase?

Accepted Answer

A) units = 70,hours = 160 
B) units = 80,hours = 180 
C) units = 240,hours = 500 
D) units = 160,hours = 300 
E) units = 40,hours = 100 
A) units = 70,hours = 160 
B) units = 80,hours = 180 
C) units = 240,hours = 500 
D) units = 160,hours = 300 
E) units = 40,hours = 100

Question 14

Productivity = input/output.

Accepted Answer

A) True 
 B)False

Question 15

McDonald's and Pizzerias compete on the same "order winners".

Accepted Answer

A) True 
 B)False

Question 16

Highly-skilled hourly workers would be most needed by companies employing which of the following competitive priorities?

Accepted Answer

A) location 
B) cost 
C) flexibility 
D) development speed 
E) time 
A) location 
B) cost 
C) flexibility 
D) development speed 
E) time

Question 17

____________ _______________ develops financial plans to support the business strategy.

Accepted Answer

The answer of ____________ _______________ develops financial plans to support...

Question 18

Market research represents a type of environmental scanning.

Accepted Answer

A) True 
 B)False

Question 19

Suppose that last month the cost of inputs summed to $100,000,and the value of outputs summed to $800,000.For which of the following values this month would productivity increase?

Accepted Answer

A) inputs = $110,000,outputs = $800,000 
B) inputs = $50,000,outputs = $400,000 
C) inputs = $200,000,outputs = $1,600,000 
D) inputs = $100,000,outputs = $820,000 
E) inputs = $300,000,outputs = $1,600,000 
A) inputs = $110,000,outputs = $800,000 
B) inputs = $50,000,outputs = $400,000 
C) inputs = $200,000,outputs = $1,600,000 
D) inputs = $100,000,outputs = $820,000 
E) inputs = $300,000,outputs = $1,600,000

Question 20

The operations function must place emphasis on those priorities that directly support the __________ ________.Therefore,it needs to make _________ between different priorities.

Accepted Answer

Business s

Operational efficiency is:

Studies have shown that companies that invest in new technologies tend to improve their financial position over those that do not.

If inputs increase by 10% and outputs increase by 5%,what is the percentage change in productivity?

Process technology is the technology that has grown the most rapidly and has had the greatest impact on business.

Consider a pizza parlor.Which of the following would not be a valid productivity measure?

The process of monitoring the external environment is called what?

During the 1970s and 1980s,firms from which country provided the most serious competitive threat to U.S.companies?

Which of the following is not typically considered to be a core competency?

Quality control approaches are part of the production process infrastructure.

Vericol,Inc.manufactures drugs using workers and automated machines.The firm has decided to replace two workers with a new machine,while the output per day is not expected to change.Which of the following cannot be true?

To provide dependability of delivery,Federal Express acquired its own fleet of airplanes.

Productivity gains in the service sector have been much lower than that of manufacturing.

Suppose that on Thursday a company produced 80 units using 160 labor hours.For which of the following values on Friday would daily labor productivity increase?

Productivity = input/output.

McDonald's and Pizzerias compete on the same "order winners".

Highly-skilled hourly workers would be most needed by companies employing which of the following competitive priorities?

___ develops financial plans to support the business strategy.

Market research represents a type of environmental scanning.

Suppose that last month the cost of inputs summed to $100,000,and the value of outputs summed to $800,000.For which of the following values this month would productivity increase?

The operations function must place emphasis on those priorities that directly support the __ .Therefore,it needs to make _ between different priorities.

Introduction to Operations

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 2: Operations Strategy and Competitiveness

Operational efficiency is:

Studies have shown that companies that invest in new technologies tend to improve their financial position over those that do not.

If inputs increase by 10% and outputs increase by 5%,what is the percentage change in productivity?

Process technology is the technology that has grown the most rapidly and has had the greatest impact on business.

Consider a pizza parlor.Which of the following would not be a valid productivity measure?

The process of monitoring the external environment is called what?

During the 1970s and 1980s,firms from which country provided the most serious competitive threat to U.S.companies?

Which of the following is not typically considered to be a core competency?

Quality control approaches are part of the production process infrastructure.

Vericol,Inc.manufactures drugs using workers and automated machines.The firm has decided to replace two workers with a new machine,while the output per day is not expected to change.Which of the following cannot be true?

To provide dependability of delivery,Federal Express acquired its own fleet of airplanes.

Productivity gains in the service sector have been much lower than that of manufacturing.

Suppose that on Thursday a company produced 80 units using 160 labor hours.For which of the following values on Friday would daily labor productivity increase?

Productivity = input/output.

McDonald's and Pizzerias compete on the same "order winners".

Highly-skilled hourly workers would be most needed by companies employing which of the following competitive priorities?

____________ _______________ develops financial plans to support the business strategy.

Market research represents a type of environmental scanning.

Suppose that last month the cost of inputs summed to $100,000,and the value of outputs summed to $800,000.For which of the following values this month would productivity increase?

The operations function must place emphasis on those priorities that directly support the __________ ________.Therefore,it needs to make _________ between different priorities.

Introduction to Operations

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

___ develops financial plans to support the business strategy.

The operations function must place emphasis on those priorities that directly support the __ .Therefore,it needs to make _ between different priorities.