Exam 5: Business-level Strategy: Creating and Sustaining Competitive Advantages

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BlackBerry lost its competitive advantage by 2016 because it

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Caterpillar uses data analytics to differentiate itself from competitors by providing information services.

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A need for turnaround occurs only during the maturity or declining stage of the life cycle.

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Outright sales or sale and leaseback free up considerable cash and improve returns.This is an example of which turnaround strategy used by successful companies?

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A platform business is like a matchmaker in that it can bring together buyers and sellers.An example of a successful platform provider is Facebook.By attracting and retaining users through expanding services it differentiates itself from more narrowly-focused competitors such as Twitter.

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Ryanair and Spirit Airlines depend upon revenue from services not related to the actual flight.These services increase their

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Airlines such as Emirates exploit the profit pool for competitive advantage by adding fees for a variety of services such as access to airport lounges.

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An overall ________ position enables a firm to achieve above-average returns because it protects firms against powerful buyers.

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Most turnarounds require a firm to carefully analyze its relevant environments.The ________ analysis leads to identification of market segments or customer groups that may still find the product attractive.

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The experience curve is a factor central to an overall cost leadership strategy and refers to how business learns to increase costs as it gains experience with production processes.

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The market life cycle should be used for short-run forecasting because it provides a conceptual framework for understanding what changes typically occur over the life of an industry.

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Atlas Door created competitive advantages in overall low cost and differentiation by creating ________ among value-chain activities.

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Which of the following statements about the introduction stage of the market life cycle is true?

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Zulily protects itself from buyer power and intense rivalry from competitors by

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Which of the following is not a potential pitfall of an integrated overall low cost and differentiation strategy?

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An overall low-cost position enables a firm to achieve ________ returns despite strong competition.

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A platform business such as Airbnb leverages data analytics to differentiate its offer from that of competitors such as VRBO.

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Which of the following is not a potential pitfall of a differentiation strategy?

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Piecemeal productivity improvements can be used by a mature business in need of a turnaround.

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Proctor and Gamble announced that it would sell off or close down up to 100 of its brands.This is an example of which turnaround strategy used by successful companies?

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