Exam 7: Selecting Human Resources

Gisela has emerged from her interview with the managing editor of the large city newspaper.She is shaken and upset because the editor was insulting about her educational background,he pressured to answer confusing questions without time to collect her thoughts,and he asked her how she could deal with city politicians since she was a new graduate and "wet behind the ears." Gisela has experienced a ____ interview.

For the last five years,the director of HR for BiscuitMan Foods has given all new hires an "interpersonal intelligence" test.Now,the director is asking his assistant to calculate the correlations between each employee's test score and his/her performance appraisals,promotion records and whether they have stayed with the firm or have left.The HR director is conducting a

Ernest is applying to a carpentry apprenticeship program.He must take a test involving mathematical calculations including working with fractions and geometry.This is illegal because carpentry is a manual labor job and these tests are cognitive and not job-related.

What is the purpose of pre-employment screening?

When interviewing an applicant for a position as financial director of the city's symphony orchestra,the recruiter is strongly impressed by the fact that the applicant was a professional musician with a prestigious European orchestra for 10 years.The recruiter is suffering from the

What are the purposes of the application form? What legal issues are involved with application forms?

Albert,a top-performing district manager,was fired when his employer learned that he had only attended the Ohio State University,and had not graduated with an MBA as Albert had indicated on his application form ten years earlier.The employer's application form contained a disclosure that falsification of application information was grounds for termination.Albert's attorney says that the employer's termination of Albert is illegal because application fraud is applicable only within the first year of employment with the employer.Albert's attorney is correct.

For the position of firefighter in Smallville,the physical requirements are rigorous and selection involves many ability tests.Mark is hearing-impaired in both ears even with hearing aids.This impairment caused him to be disqualified even though Mark passed all the other physical tests and pencil-and-paper tests.This is an example of

Which of the following is a fundamental purpose of the application form? It provides

"Aaron might not be the sharpest kid I ever met,since his cognitive scores are pretty low.But he has a wonderful interpersonal manner with guests in our simulations.I suggest that we hire him,and give him some intense training in our desk procedures." This is an example of the compensatory approach to combining predictors of work performance.

The great advantage of structured selection interviews over unstructured interviews is their

When operating managers are allowed to select their own staff,the effectiveness of the selection process is enhanced because the operating managers have an instinctive feel for the type of employee who would perform well in their department.

Glibb Design's interior decorators,designers,and architects work together in self-managing work groups.This structure is key to the organization's culture and it is important that new hires fit in with the work group to which they are assigned.In this case,it would be wise to use

EEO laws require employers to collect data on race,sex and other demographics about their applicants.But,legally,employers are not allowed to use this information in making hiring decisions except in very limited circumstances.

Since "soft skills" are difficult to test for,and interviewing for soft skills often disadvantages women candidates,the EEOC's guidelines require that applicants be selected for quantifiable or measurable "hard skills" only.

What are the purposes of background investigations of job applicants? What are some of the legal issues involved?

Legally,for the person submitting an electronic job application to be counted as an "applicant," the requirements include all of the following EXCEPT

The selection process for hiring the assistant to the mayor of a large city includes giving the finalists three hypothetical crisis scenarios.One deals with a terrorist threat at a sporting event,another deals with a plane crash at the airport,and the third deals with a major earthquake.Each candidate must describe his/her approach to the crisis,which will be recorded and evaluated by a panel.This is an example of a

Lack of a fit between the person and the job is most likely to result from

____ occurs when the candidate gives responses that are believed to be socially acceptable rather than factual.