Exam 3: Understanding Verbal Messages

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_____ is the pattern and arrangement of words in a language.

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Select three of the following characteristics of language.In a well-supported answer,address (1)what it means,and (2)why it is important for an effective communicator to understand that concept.A superior answer will contain illustrations that are original and not in the textbook. Characteristics: (discuss 3)(1)Words are symbols with meanings.(2)Words have denotative and connotative meanings.(3)Words reflect concrete and abstract meanings.(4)Words are culture bound.(5)Words are context bound.

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1)Words are symbols with meanings: symbols stand for something else.When you use a symbol,you attach a meaning to it.Others who hear the symbol attach a meaning for it as well.Communicators should be aware of this because this implies the possibility that people will not use the same meanings,or bypass each other's meanings.(2)Denotative meanings are literal meanings that are used by most people who speak the language.Connotative meanings are more personal and subjective.This is an important distinction because our denotative meanings help us communicate more clearly,but sometimes being explicit about our connotative meanings helps others to see a special message we are trying to get across.Understanding the difference helps us adapt to others.(3)Words reflect abstract and concrete meanings.Concrete meanings are tied to our senses;abstract words are not.If our purpose is to communicate clearly,the more concrete our language,the better chance we have of success.(4)Words are culture-bound.We learn our words and the uses of those words from the people in our culture.We should take cultural and co-cultural differences into account with adapting to another person.(5)Words are context-bound.We attach a meaning to a word based on the context in which it is used.Therefore,it is important to look at the context to help us(understand the communication of others.In addition,it is important to avoid taking statements out of their context.

Chris and Ryan are having a huge argument.Chris said to Ryan,"Either you love me or you don't!" Which of the following barriers to effective communication does this statement represent?

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According to your book,using words such as "fireman" and "postman" to represent all people in those professions makes women seem invisible.

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Explain the concept of gunny-sacking.

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Briefly explain how a sensitive communicator might avoid offending others by avoiding bias with his or her language.

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The term "manual labor" reflects a _____ bias.

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Explain the differences between concrete and abstract language.

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Co-cultures sometimes develop unique languages of their own.

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The context of the communication is NOT important in determining the meaning.

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Arman wants to be sure that Noshin understands his message,so he uses the dictionary meaning of a particular word.In this case,Arman is using which meaning?

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Which of the following words is the most concrete?

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Greg has just started his new job and is feeling overwhelmed with projects that are coming due in a short time.He is talking with Julia,his friend and co-worker.Julia responds by relating the frustration and confusion she felt when she started the job and offers to help Greg get back on track with his projects.This is an example of _____.

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Maddie told Hattie during their discussion on spirituality that Hattie just didn't "get it" which made Hattie feel disrespected and she became a bit hostile.This is an example of

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Which of the following would be considered to be a supportive response?

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If what a word refers to can be experienced with our senses,it is described as _____.

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Give an explanation and an example of code switching..

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Abstract language is easier to understand than concrete language.

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Bafflegab is _____.

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Andrea was trying to tell her roommate Chris about the difficulty she has been having in her geography class.Chris interrupted,"Believe me,I've seen it before,and if you go on whining the way you are instead of working harder you are never going to pass this class!" Rewrite this statement using supportive language and explain the language that makes it be supportive.

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