Exam 3: Understanding Verbal Messages

When we can experience the referent of a word through our senses (i.e. ,by touching,tasting,hearing,smelling,or seeing it),the word is described as being _____.

When she is angry with Robert,Alice tends to call him a "jerk," as she storms out of the room.She knows this term gets a response from Robert every time she uses it.The term is an example of a

Your book recommends minimizing the use of abstract words when you are trying to clarify a message.

Briefly explain the importance of studying language.

Discuss why it is better to solve problems than to control others.

A word,sound,gesture,or visual signal that represents a thought,concept,or object is a(n)_____.

What is exclusive language,and why is it considered a problem?

Generic language is language that _____.

Language that uses general terms that stand for all persons or things within a given category is _____.

Meanings reside in words.

The _____ Hypothesis suggests that our language and thought are so interrelated that how we think is based in and controlled by the language we speak.

A learned system of knowledge,behavior,attitudes,beliefs,values,rules,and norms that is shared by a group of people and shaped from one generation to the next is called a _____.

Sarah confides in Elizabeth saying,"Mr.Smith is inflexible when it comes to certain issues.I like a boss who can stand his ground and be firm in enforcing company policy." Elizabeth reports what Sarah said to Mr.Smith saying,"Elizabeth said that you were inflexible." Mr.Smith is offended by this comment.This example best illustrates which of the following?

Pam and Terry were discussing their current relationship.Pam digressed from the current situation and began to talk about what Terry had done in the past to hurt her feelings.This behavior is referred to as _____.

According to the second principle for a lifetime,words should be used to engender supportiveness rather than defensiveness.

_____ is a person's interpretation of a symbol.

Last year,Maggie's grandmother passed away and she felt a great deal of sorrow over the loss.Last week,Halle's grandmother passed away and Maggie communicated her empathy for Halle's loss.In this case,how would Maggie express empathy?

Fred tells inappropriate jokes that make fun of people who are gay or lesbian.What type of language is Fred using?

When people learn a system of knowledge,behavior,attitudes,beliefs,values,rules,and norms that are shared and shaped from one generation to the next,they are learning a _____ .

When a person interprets or makes sense of symbols,he or she is creating _____.