Question 1

The five listening activities of listening include _____ in which we sort through information that is available in our immediate environment.

Accepted Answer

selecting

Question 2

Summarize three differences between the masculine and feminine listening styles discussed in your book.

Accepted Answer

Although broad generalizations can be misused,research has found a few general differences between how men and women approach listening.Masculine listeners tend to listen for patterns,tend to listen for the "big picture," direct their listening efforts toward a goal,listen to solve a problem,focus on the bottom line,and see the purpose of listening as to receive facts.Feminine listeners tend to be more empathic and subjective,look for relationships among pieces of information,and rely more upon meaning communicated through nonverbal behavior.They listen to establish personal relationships;they can focus on more than one thing at a time and tend to shift between competing messages.

Question 3

Meta-communication is communication about _____.

Accepted Answer

A)  paraphrasing 
B)  communication 
C)  empathy 
D)  triage 
A)  paraphrasing 
B)  communication 
C)  empathy 
D)  triage B

Question 4

Your book recommends which of the following in dealing with information overload?

Accepted Answer

A)  Use information 'triage,' that is,filter through the information and attend to what is most urgent. 
B)  Become actively involved by asking questions. 
C)  Focus on the speaker's visual aids,usually vital information is summarized in the visual aids. 
D)  Write down everything the speaker is saying,so you can review it later. 
A)  Use information 'triage,' that is,filter through the information and attend to what is most urgent. 
B)  Become actively involved by asking questions. 
C)  Focus on the speaker's visual aids,usually vital information is summarized in the visual aids. 
D)  Write down everything the speaker is saying,so you can review it later.

Question 5

Listening is the physiological process of decoding sounds.

Accepted Answer

A) True 
 B)False

Question 6

Content oriented listeners like brief,short messages.

Accepted Answer

A) True 
 B)False

Question 7

Restating in your own words what you think the other person is saying is called_____.

Accepted Answer

A)  communication triage 
B)  receiver apprehension 
C)  a meta-message 
D)  paraphrasing 
A)  communication triage 
B)  receiver apprehension 
C)  a meta-message 
D)  paraphrasing

Question 8

_____ listeners prefer to focus on emotions and feelings.

Accepted Answer

The answer of _____ listeners prefer to focus on emotions...

Question 9

As Juan sat in his biology lab,the lab instructor was droning on about the techniques of vivisection.Juan kept thinking about the concert he was planning to attend on the weekend.Which of the following stages of listening is Juan having the most trouble with?

Accepted Answer

A)  Selecting 
B)  Attending 
C)  Remembering 
D)  Responding 
A)  Selecting 
B)  Attending 
C)  Remembering 
D)  Responding

Question 10

Briefly explain receiver apprehension.

Accepted Answer

Receiver apprehension is the fear of mis

Question 11

Responding to messages is considered to be part of the listening process.

Accepted Answer

A) True 
 B)False

Question 12

Karl felt lost in his astrophysics class.Although he wrote down everything his instructor said,the terminology was totally new to him.None of the concepts related to anything he had ever experienced before.In addition,much of the instruction was based on equations and symbols that he didn't recognize.Which listening stage is Karl having trouble with?

Accepted Answer

A)  Selecting 
B)  Attending 
C)  Understanding 
D)  Responding 
A)  Selecting 
B)  Attending 
C)  Understanding 
D)  Responding

Question 13

According to your book,criticism can be a barrier to listening unless you

Accepted Answer

A)  accept all the speaker says rather than forming judgments about him or her. 
B)  are conscious of when the speaker's distracting mannerisms or appearance affect your listening. 
C)  form arguments against the speaker's points as you are listening. 
D)  simply tune out speakers that are boring or controversial. 
A)  accept all the speaker says rather than forming judgments about him or her. 
B)  are conscious of when the speaker's distracting mannerisms or appearance affect your listening. 
C)  form arguments against the speaker's points as you are listening. 
D)  simply tune out speakers that are boring or controversial.

Question 14

Studies show that most people have the capacity to process information four to ten times faster than the rate at which most people speak.

Accepted Answer

A) True 
 B)False

Question 15

Masculine and feminine approaches to listening are distinct and separate,so a person uses only one style.

Accepted Answer

A) True 
 B)False

Question 16

The five activities of listening include _____ in which we retain information either in our short-term or long-term memories.

Accepted Answer

The answer of The five activities of listening include _____...

Question 17

Communication triage is the process of determining what information we are receiving is urgent and what information is not urgent.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a useful strategy for combating self-focus?

Accepted Answer

A)  Attend only to messages that you will find interesting. 
B)  Focus on your agenda in the listening situation. 
C)  Concentrate and stay focused on the message. 
D)  Listen intently without giving feedback. 
A)  Attend only to messages that you will find interesting. 
B)  Focus on your agenda in the listening situation. 
C)  Concentrate and stay focused on the message. 
D)  Listen intently without giving feedback.

Question 19

Karen expresses to her husband that she is frustrated by his lack of help with household chores.However,he does not seem to be listening because he has just returned from work and is exhausted.This is an example of what type of barrier?

Accepted Answer

A)  Information 
B)  Information-processing barrier 
C)  Context barrier 
D)  Attention barrier 
A)  Information 
B)  Information-processing barrier 
C)  Context barrier 
D)  Attention barrier

Question 20

About the only time we use listening to learn is when we take a lecture class.

Accepted Answer

A) True 
 B)False

The five listening activities of listening include _____ in which we sort through information that is available in our immediate environment.

Summarize three differences between the masculine and feminine listening styles discussed in your book.

Meta-communication is communication about _____.

Your book recommends which of the following in dealing with information overload?

Listening is the physiological process of decoding sounds.

Content oriented listeners like brief,short messages.

Restating in your own words what you think the other person is saying is called_____.

_____ listeners prefer to focus on emotions and feelings.

As Juan sat in his biology lab,the lab instructor was droning on about the techniques of vivisection.Juan kept thinking about the concert he was planning to attend on the weekend.Which of the following stages of listening is Juan having the most trouble with?

Briefly explain receiver apprehension.

Responding to messages is considered to be part of the listening process.

According to your book,criticism can be a barrier to listening unless you

Studies show that most people have the capacity to process information four to ten times faster than the rate at which most people speak.

Masculine and feminine approaches to listening are distinct and separate,so a person uses only one style.

The five activities of listening include _____ in which we retain information either in our short-term or long-term memories.

Communication triage is the process of determining what information we are receiving is urgent and what information is not urgent.

Which of the following is a useful strategy for combating self-focus?

Karen expresses to her husband that she is frustrated by his lack of help with household chores.However,he does not seem to be listening because he has just returned from work and is exhausted.This is an example of what type of barrier?

About the only time we use listening to learn is when we take a lecture class.

Foundations of Human Communication

Self Awareness and Communication

Understanding Verbal Messages

Understanding Nonverbal Messages

Adapting to Others: Diversity and Communication

Understanding Interpersonal Communication

Enhancing Relationships

Understanding Group and Team Performance

Enhancing Group and Team Performance

Developing Your Presentation

Organizing and Outlining Your Presentation

Delivering Your Presentation

Speaking to Inform

Speaking to Persuade

Filters

Exam 5: Listening and Responding

The five listening activities of listening include _____ in which we sort through information that is available in our immediate environment.

Summarize three differences between the masculine and feminine listening styles discussed in your book.

Meta-communication is communication about _____.

Your book recommends which of the following in dealing with information overload?

Listening is the physiological process of decoding sounds.

Content oriented listeners like brief,short messages.

Restating in your own words what you think the other person is saying is called_____.

_____ listeners prefer to focus on emotions and feelings.

As Juan sat in his biology lab,the lab instructor was droning on about the techniques of vivisection.Juan kept thinking about the concert he was planning to attend on the weekend.Which of the following stages of listening is Juan having the most trouble with?

Briefly explain receiver apprehension.

Responding to messages is considered to be part of the listening process.

According to your book,criticism can be a barrier to listening unless you

Studies show that most people have the capacity to process information four to ten times faster than the rate at which most people speak.

Masculine and feminine approaches to listening are distinct and separate,so a person uses only one style.

The five activities of listening include _____ in which we retain information either in our short-term or long-term memories.

Communication triage is the process of determining what information we are receiving is urgent and what information is not urgent.

Which of the following is a useful strategy for combating self-focus?

Karen expresses to her husband that she is frustrated by his lack of help with household chores.However,he does not seem to be listening because he has just returned from work and is exhausted.This is an example of what type of barrier?

About the only time we use listening to learn is when we take a lecture class.

Foundations of Human Communication

Self Awareness and Communication

Understanding Verbal Messages

Understanding Nonverbal Messages

Adapting to Others: Diversity and Communication

Understanding Interpersonal Communication

Enhancing Relationships

Understanding Group and Team Performance

Enhancing Group and Team Performance

Developing Your Presentation

Organizing and Outlining Your Presentation

Delivering Your Presentation

Speaking to Inform

Speaking to Persuade

Filters