Exam 11: Organizational Structure, Systems, and Processes

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List the two tasks at which managers must succeed in the strategy to remain continuous and dynamic.

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Many firms find it difficult to implement the ________ structure because it calls for high levels of resource sharing across divisions.

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In the workplace, what gets done is what gets rewarded.

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________ is deciding what to do and ________ is the process of executing what you planned to do.

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Define balanced scorecard.

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The benefits of cellular manufacturing practices include all except which of the following?

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Because a firm's strategy must be consistent with its shared values, how can strategists understand what's really important to members of the organization?

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The scorecard and ________ process pushes a company to act on what it said it was going to do in terms of strategy.

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Employees are sometimes called a firm's human capital.

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What is the functional structure?

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Lean manufacturing helps to create an environment where people know what is expected and perform their duties without having to be reminded.

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A shortsighted focus on factors such as return on equity may cause managers to divert their attention from other key stakeholders.

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The global structure resembles a decentralized federation similar to the relationship between the U.S. federal government and the fifty state governments.

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The strategy map states objectives in order to guide key activities.

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Communicating upward means enlisting the support of the lower- and middle-level managers.

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In the global configuration, local units are highly dependent on home office coordination of resource allocation and decision approval.

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The relatively stable arrangement of responsibilities, tasks, and people within an organization is referred to as a(n) ________.

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A strategy is only as good as its execution.

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By and large, firms find it much more difficult to generate new ideas and knowledge than to implement good ideas.

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When a multinational relies more on parent-country nationals than local managers, the information-asymmetry problem gradually diminishes.

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