Exam 11: Organizational Structure, Systems, and Processes

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All of the following are possible outcomes of strong shared values except ________.

(Multiple Choice)
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People and rewards are the implementation levers that usually get the most attention in an organization.

(True/False)
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Explain the two critical roles of strategic leadership in successful strategy implementation.

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Firms with weak cultures seem to be less variable in their performance outcomes.

(True/False)
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In a strategy map of the balanced scorecard, operations management processes are concerned with which of the following areas?

(Multiple Choice)
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Industries in which the partnership form of structure is common include all except ________.

(Multiple Choice)
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The mechanism with which a strategic leader can help to execute a firm's strategy is referred to as a(n) ________.

(Multiple Choice)
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A firm's culture consists of the core organizational values that are widely held and shared by employees, managers, and owners.

(True/False)
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Research and development is generally a firm's largest operating cost.

(True/False)
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What is an ambidextrous organization and why is it used?

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With patching, structure is intentionally altered so managers can better focus on core and growth businesses while protecting new opportunities.

(True/False)
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Shared values are typically ________.

(Multiple Choice)
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A performance-management system that can be used to gauge the success with which implementation levers are aligned with strategic objectives is call the balanced ________.

(Multiple Choice)
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Financial budgets impose a form of outcome control that tends to constrain managers.

(True/False)
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A form of organization that revolves around specific value functions is referred to as a ________.

(Multiple Choice)
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When a firm is experiencing difficulties, managers should ask all of the following questions except ________

(Multiple Choice)
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Decision rights are the policies that tell individuals who's responsible for generating certain information and who's authorized to act on it.

(True/False)
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Strategic budgets help to determine resource allocation.

(True/False)
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All of the following are performance perspectives encouraged by the balanced scorecard except the ________.

(Multiple Choice)
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The ________ configuration uses a structure that is designed to achieve efficiency, local responsiveness, and innovation.

(Multiple Choice)
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