Exam 1: Introduction to Management and Organizations

Sylvia has spent the day in a meeting that focused on her company's future. Managers were trying to predict how the role of their company might change over the next 10 years. Goals were then developed based upon their vision of the company's mission. Sylvia is performing which management function?

Which of the following is an interpersonal role according to Mintzberg?

Refer to the scenario below to answer the following questions. A Day in the Life of a CEO (Scenario) Carly spent the day "shadowing" her uncle Dave, who is the CEO of a large consumer electronics company. Carly is a business management major at a local college, and one of her class assignments was to interview a business manager. When she approached her uncle about the assignment, he invited her to follow him around for a day to observe the typical business activities of a top manager. She noted that he spent the day dealing with a variety of issues. First he met with a division manager who was having difficulty achieving production targets due to his inability to motivate the employees. Then they visited the assembly line to inspect a new machine designed to increase production output. Uncle Dave had once been a production engineer, and the department supervisor and assembly workers were impressed by his knowledge of the new machine's operating specifications. At lunch they met with a group of local CEOs from other companies where everything from the new hiring laws to the latest economic reports was discussed. After lunch, Carly attended a meeting where the five-year strategic plan for the entire company was being evaluated. For her uncle it was a typical day in the life of a CEO, but for Carly it had been a day full of information that she could use for her class assignment. -If the new machine increased production output at the same cost, but also caused many more product defects, it would be __________.

Managerial ability is important in creating organizational value.

Middle managers coordinate the work of nonmanagerial employees who are directly involved with the production or creation of the organization's products.

Many of Mintzberg's roles align with the basic functions of management. For example, all three interpersonal roles are part of the __________ function.

Managers who are effective at meeting organizational goals always act efficiently.

Whereas efficiency is concerned with the means of getting things done, effectiveness is concerned with the ends, or the attainment of organizational goals.

Efficiency refers to __________.

Which common characteristic of all organizations defines members' work relationships?

According to Mintzberg, the roles of disseminator and figurehead are more important at lower levels of the organization, while the role of leader is most important for top managers.

All levels of management between the first-line level and the top level of the organization are termed __________.

Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Today, the basic management functions are considered to be ________.

The emphasis that managers give to the various management roles seems to change based on their __________.

Angelo is well known for his skills in using the advanced programming software of the engineering field. In fact, it was his specialized knowledge that led to his promotion to supervising manager. Which managerial skill is Angelo demonstrating?

Innovation is confined to high-tech and other technologically sophisticated organizations.

Refer to the scenario below to answer the following questions. A Day in the Life of a CEO (Scenario) Carly spent the day "shadowing" her uncle Dave, who is the CEO of a large consumer electronics company. Carly is a business management major at a local college, and one of her class assignments was to interview a business manager. When she approached her uncle about the assignment, he invited her to follow him around for a day to observe the typical business activities of a top manager. She noted that he spent the day dealing with a variety of issues. First he met with a division manager who was having difficulty achieving production targets due to his inability to motivate the employees. Then they visited the assembly line to inspect a new machine designed to increase production output. Uncle Dave had once been a production engineer, and the department supervisor and assembly workers were impressed by his knowledge of the new machine's operating specifications. At lunch they met with a group of local CEOs from other companies where everything from the new hiring laws to the latest economic reports was discussed. After lunch, Carly attended a meeting where the five-year strategic plan for the entire company was being evaluated. For her uncle it was a typical day in the life of a CEO, but for Carly it had been a day full of information that she could use for her class assignment. -As a former production engineer, Uncle Dave was able to use his __________ skills to examine the operating specifications of the new machine.

Division manager is associated with which of the following levels of management?

Richard spends a half-hour every morning reading the current periodicals concerned with his business. He is performing which managerial role?