Exam 2: Business Ethics and Social Responsibility

In many companies, _____ is a key motivator in maintaining ethical conduct in business dealings.

_____ percent of Americans think that breach of investor and employee trust represents an ongoing and long-standing pattern of deceptive behavior by U.S. corporate officials.

Procter & Gamble uses a measure of worker safety called "total misconduct rate per employee."

SCENARIO-BASED Top management at New Horizons Insurance Company is concerned about how to maintain honesty and integrity among managers, agents, and claims adjusters. Over the past year, for example, the company has received more complaints than ever before, both about agents pushing policies that clients don’t need or can’t afford and about adjusters being unresponsive to client needs. Executives have decided to exercise more care in hiring new employees and to require more training in ethics as well as sales skills and product knowledge. -Some employees are justified in thinking that because upper management isn't doing enough to control questionable behavior, they can't remain in an ethically toxic environment without losing some of their own integrity.

Unethical behavior in organizations can be reduced if management does all of the following except:

An example of a company known for responding appropriately to an ethical dilemma is _____.

Which statement about ethical decision making is false

Being a whistle-blower helps you advance your career.

In balancing its responsibilities toward all stakeholders when making legal, economic, ethical, and social decisions, Condare Upholstery Supply Inc. takes an approach to organizational activities called _____.

According to one study, all of the following are common rationalizations for justifying misconduct except _____.

Procter & Gamble uses a measure of worker safety called _____.

The Hershey code of conduct covers all of the following except;

The federal government has set a minimum wage.

Ethical challenges arise in business because organizations have multiple stakeholders and because stakeholders make conflicting demands.

_____ can be defined as the principle of providing products today that don't compromise the ability of future generations to meet their needs.

SCENARIO-BASED Top management at New Horizons Insurance Company is concerned about how to maintain honesty and integrity among managers, agents, and claims adjusters. Over the past year, for example, the company has received more complaints than ever before, both about agents pushing policies that clients don’t need or can’t afford and about adjusters being unresponsive to client needs. Executives have decided to exercise more care in hiring new employees and to require more training in ethics as well as sales skills and product knowledge. -Rather than publish a code of ethics, management must in this case train employees to pay more serious attention to the company code of conduct.

What does an ethical decision entail

Identify three ethical issues that you might face in a business.

Organizational leaders must be willing to _____ and take appropriate action.

Five months after the fraud at WorldCom was exposed, new CEO Michael Cappellas delivered a pep talk on the company's future while the senior management team led the audience in a rousing rendition of what song