Question 1

This type of team is designed to take advantage of the special expertise of members drawn from different functional areas of the company.

Accepted Answer

A)  Self-managing team 
B)  Cross-functional team 
C)  Virtual team 
D)  Expert-based team 
A)  Self-managing team 
B)  Cross-functional team 
C)  Virtual team 
D)  Expert-based team B

Question 2

What is group cohesiveness Why is it important Identify four factors that contribute to team cohesiveness.

Accepted Answer

Team cohesiveness refers to the attractiveness of a team to its members. If a group is high in cohesiveness, membership is quite satisfying to its members and they will likely want to remain on the team. When members want to remain with the team, the team will likely be more effective than when its members are unhappy and want to leave the team.
The following five factors are important to group cohesiveness: 
(1) size – smaller teams are more cohesive; 
(2) Similarity – when people on the team share similar attitudes and experience, the members are happier and more cohesive; 
(3) success – when the team is successful, members are satisfied and more cohesive; 
(4) exclusiveness – when it is hard to get into a group, current team members are happier and more cohesive; 
(5) competition – teams that are motivated to achieve common goals and possibly outperform other teams are more cohesive.

Question 3

Information on the grapevine is usually very accurate.

Accepted Answer

A) True 
 B)False  False

Question 4

_____ is often cited as a factor in the explosion of the space shuttle Challenger in January 1986.

Accepted Answer

A)  Lack of collaboration among team members 
B)  Lack of an adequate budget 
C)  An engineering team that was too large 
D)  Groupthink 
A)  Lack of collaboration among team members 
B)  Lack of an adequate budget 
C)  An engineering team that was too large 
D)  Groupthink

Question 5

Provide some tips for writing effective email messages.

Accepted Answer

Distinguish between formal and informal

Question 6

Your supervisor has asked you to complete the sales report. This is an instance of _____. When you've finished and submitted it, you will have completed a task of _____.

Accepted Answer

A)  downward communication / upward communication 
B)  interpersonal communication / routine maintenance 
C)  upward communication / downward communication 
D)  downward communication / lateral communication 
A)  downward communication / upward communication 
B)  interpersonal communication / routine maintenance 
C)  upward communication / downward communication 
D)  downward communication / lateral communication

Question 7

The best way to get over your fear when making presentations is to _____.

Accepted Answer

A)  practice in front of a mirror 
B)  go over it several times 
C)  get up and make a presentation 
D)  prepare for it well in advance 
A)  practice in front of a mirror 
B)  go over it several times 
C)  get up and make a presentation 
D)  prepare for it well in advance

Question 8

Which of the following is true regarding group cohesiveness

Accepted Answer

A)  It is low when members in a group are happy. 
B)  It refers to the attractiveness of a team to its members. 
C)  It is low when group members have similar attitudes and experiences. 
D)  It is low when the team is motivated to outperform other teams. 
A)  It is low when members in a group are happy. 
B)  It refers to the attractiveness of a team to its members. 
C)  It is low when group members have similar attitudes and experiences. 
D)  It is low when the team is motivated to outperform other teams.

Question 9

When each team member is encouraged by other team members to do his or her best, then:

Accepted Answer

A)  collective results improve. 
B)  individuals encouraging other members are rewarded. 
C)  the team never fails. 
D)  team members enjoy being on the team. 
A)  collective results improve. 
B)  individuals encouraging other members are rewarded. 
C)  the team never fails. 
D)  team members enjoy being on the team.

Question 10

The leader of a selfmanaging team may determine overall goals, but employees control the activities needed to meet them.

Accepted Answer

A) True 
 B)False

Question 11

A _____ consists of members from various parts of the organization or even from outside the organization.

Accepted Answer

A)  manager-led team 
B)  product design team 
C)  cross-functional team 
D)  virtual team 
A)  manager-led team 
B)  product design team 
C)  cross-functional team 
D)  virtual team

Question 12

It is perfectly acceptable to read the slides to your audience during a presentation so that nothing important is missed.

Accepted Answer

A) True 
 B)False

Question 13

The tendency to conform to group pressure in making decisions is called groupthink.

Accepted Answer

A) True 
 B)False

Question 14

Committees and task forces, both of which are dedicated to specific issues or tasks, are often _____ teams.

Accepted Answer

A)  virtual 
B)  manager-led 
C)  product design 
D)  cross-functional 
A)  virtual 
B)  manager-led 
C)  product design 
D)  cross-functional

Question 15

Memos should be concise yet complete and summarize information effectively.

Accepted Answer

A) True 
 B)False

Question 16

For a team to succeed, team members must communicate with each other.

Accepted Answer

A) True 
 B)False

Question 17

Teams have key characteristics that include:

Accepted Answer

A)  the lack of lack authority to make decisions that will help them pursue their goals. 
B)  team members who are individually responsible for achieving team goals. 
C)  team members that change constantly. 
D)  team members that operate in a social context. 
A)  the lack of lack authority to make decisions that will help them pursue their goals. 
B)  team members who are individually responsible for achieving team goals. 
C)  team members that change constantly. 
D)  team members that operate in a social context.

Question 18

Which of these is not a good tip for writing emails

Accepted Answer

A)  Write a meaningful subject line and avoid attachments. 
B)  Keep the message focused and readable and be kind-don't flame. 
C)  Identify yourself clearly in the first few lines and proofread. 
D)  Assume privacy but be careful in addressing your email so it reaches the right person. 
A)  Write a meaningful subject line and avoid attachments. 
B)  Keep the message focused and readable and be kind-don't flame. 
C)  Identify yourself clearly in the first few lines and proofread. 
D)  Assume privacy but be careful in addressing your email so it reaches the right person.

Question 19

When it comes to teams, there is no such thing as too much group cohesiveness.

Accepted Answer

A) True 
 B)False

Question 20

Efforts made to help a team maintain or improve group cohesiveness are part of the _____ roles that team members play.

Accepted Answer

A)  blocking 
B)  relationship-building 
C)  task-facilitating 
D)  problem solving 
A)  blocking 
B)  relationship-building 
C)  task-facilitating 
D)  problem solving

This type of team is designed to take advantage of the special expertise of members drawn from different functional areas of the company.

What is group cohesiveness Why is it important Identify four factors that contribute to team cohesiveness.

Information on the grapevine is usually very accurate.

_____ is often cited as a factor in the explosion of the space shuttle Challenger in January 1986.

Provide some tips for writing effective email messages.

Your supervisor has asked you to complete the sales report. This is an instance of _. When you've finished and submitted it, you will have completed a task of _.

The best way to get over your fear when making presentations is to _____.

Which of the following is true regarding group cohesiveness

When each team member is encouraged by other team members to do his or her best, then:

The leader of a selfmanaging team may determine overall goals, but employees control the activities needed to meet them.

A _____ consists of members from various parts of the organization or even from outside the organization.

It is perfectly acceptable to read the slides to your audience during a presentation so that nothing important is missed.

The tendency to conform to group pressure in making decisions is called groupthink.

Committees and task forces, both of which are dedicated to specific issues or tasks, are often _____ teams.

Memos should be concise yet complete and summarize information effectively.

For a team to succeed, team members must communicate with each other.

Teams have key characteristics that include:

Which of these is not a good tip for writing emails

When it comes to teams, there is no such thing as too much group cohesiveness.

Efforts made to help a team maintain or improve group cohesiveness are part of the _____ roles that team members play.

The Foundations of Business

Business Ethics and Social Responsibility

Business in a Global Environment

Selecting a Form of Business Ownership

The Challenges of Starting a Business

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Marketing: Providing Value to Customers

Product Design and Development

Operations Management in Manufacturing and Service Industries

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Exam 8: Teamwork and Communications

This type of team is designed to take advantage of the special expertise of members drawn from different functional areas of the company.

What is group cohesiveness Why is it important Identify four factors that contribute to team cohesiveness.

Information on the grapevine is usually very accurate.

_____ is often cited as a factor in the explosion of the space shuttle Challenger in January 1986.

Provide some tips for writing effective email messages.

Your supervisor has asked you to complete the sales report. This is an instance of _____. When you've finished and submitted it, you will have completed a task of _____.

The best way to get over your fear when making presentations is to _____.

Which of the following is true regarding group cohesiveness

When each team member is encouraged by other team members to do his or her best, then:

The leader of a selfmanaging team may determine overall goals, but employees control the activities needed to meet them.

A _____ consists of members from various parts of the organization or even from outside the organization.

It is perfectly acceptable to read the slides to your audience during a presentation so that nothing important is missed.

The tendency to conform to group pressure in making decisions is called groupthink.

Committees and task forces, both of which are dedicated to specific issues or tasks, are often _____ teams.

Memos should be concise yet complete and summarize information effectively.

For a team to succeed, team members must communicate with each other.

Teams have key characteristics that include:

Which of these is not a good tip for writing emails

When it comes to teams, there is no such thing as too much group cohesiveness.

Efforts made to help a team maintain or improve group cohesiveness are part of the _____ roles that team members play.

The Foundations of Business

Business Ethics and Social Responsibility

Business in a Global Environment

Selecting a Form of Business Ownership

The Challenges of Starting a Business

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Marketing: Providing Value to Customers

Product Design and Development

Operations Management in Manufacturing and Service Industries

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Your supervisor has asked you to complete the sales report. This is an instance of _. When you've finished and submitted it, you will have completed a task of _.