Exam 9: Understanding Group and Team Performance

Briefly explain two assumptions about groups that would be different between individualistic cultures and collectivistic cultures.

Examples of _____ roles are giving and seeking information in order to help a group move toward its goal.

A harmonizer, compromiser, and gatekeeper are all examples of _____ roles.

Rules indicate what behavior is expected or preferred.

What is the primary difference between a team and a group?

The degree of attraction that members of a group feel toward one another and the group is _____.

Explain the difference between monochronic and polychronic time perspectives.

Although Ali was quiet and spoke up rarely in his class project group, the group knew he was a pre-med major and respected his academic success. When the group decided to use the topic of genetic research for their project, they listened carefully to Ali's ideas on appropriate sources. Given these circumstances, what type of power does Ali have in his group?

Which of the following is an individual role found in some groups?

Noticing when someone breaks a norm can help you spot a norm.

_____ is a type of group that exists to resolve an issue or overcome an unsatisfactory situation.

Which of the following accurately describes an all-channel network?

When people receive messages from one person at a time, they are utilizing the _____ communication interaction pattern.

Explain the differences between task conflict, process conflict, and relational conflict.

A focus group is a group that meets to resolve an issue or overcome an unsatisfactory situation.

Your book discusses five bases of power. Name and explain each of the five, and give examples of how a supervisor in a professional setting might make use of each type of power.

An attorney is an example of an individual who possesses expert power.

Vlad is the leader of a group; he receives most of the messages from the group members, and he provides most of the information the group members receive. This is an example of a(n) _____ network.

The four phases of Aubrey Fisher's model of group communication are orientation, conflict, emergence, and _____.

Leroy was recently elected to the position of chair of his department at the university. With regard to department business, Leroy now has which type of power?