Exam 9: Understanding Group and Team Performance

Joanna's mother has decided that Joanna may drive the family car only after she has cleaned the upstairs part of the house. Joanna's mother is using _____ power.

Explain the need for ground rules.

The phase in which the group begins to solidify a common point of view is the emergence phase.

Which of the following is an example of a primary group?

Which of the following is a collectivistic assumption?

People who approach time from a monochronic perspective are more likely to do many things at a time and don't worry about deadlines or schedules.

Members have a strong degree of loyalty to one another in a highly cohesive group.

Punishment is usually associated with legitimate power.

Which of the following describes the concern of a bona fide perspective of groups?

George, Paul, and Sue tend to sit together at meetings and seem to like telling stories to each other, sharing private jokes, and sometimes talking about other group members. The trio would be known as a _____.

Natalie and her friends enjoy trying new foods, so they get together once a month to eat at a new restaurant. This group is an example of a _____ group.

Shelly and Jared are not liked by their work group because these two always act superior and don't give others in the group credit for their work. This demonstrates a form of _____ conflict.

Which of the following lists contains elements of the definition of a small group given in your book?

The communication network that features a central individual who receives and sends most messages is the all-channel network.

When Morgan's teacher divided her class into groups, Morgan ended up in a group with four other people who were all strangers to each other. At first, they took turns introducing themselves and telling the others their majors. Although the discussion was pleasant, it was somewhat strained and uncomfortable. Morgan wondered who in the group would be motivated to work and who would be a slacker. This group is most likely experiencing _____.

One of the primary differences between a team and a group is that teams are more likely than groups to develop explicit rules for how the tasks should be accomplished.

Zorita is an excellent group member. At meetings, she always shares her research with other group members. Which task-oriented role does Zorita play, from this description?

According to your book, status and power are essentially the same thing.

Describe Fisher's model of group interaction phases. List each of the stages, and discuss what types of behaviors are common in each. Illustrate with specific examples taken from one of your group experiences.

Clara thinks Carlo's idea for organizational outreach is impractical and cannot be implemented effectively. The discussion becomes heated and things seem to be getting out of control, so Chad suggests that the group take a break to rethink the issue. Chad is fulfilling which type of group role?