Exam 9: Understanding Group and Team Performance

Which of the following is a characteristic of a primary group?

Process conflict refers to disagreements about who does what.

Jubair, Jeremiah, Cindy, Sean, and Russ meet once a week to prepare for their communication class. This is an example of a _____ group.

The phase in which a group is aware it is making progress is the reinforcement phase.

Mikala often takes the minutes of the meetings; Gary often asks others to contribute new ideas; Keri offers pros and cons about the suggested solutions. All of these would be examples of _____ roles.

As developed by Aubrey Fisher, the first stage of group and team development is called _____.

A campus organization planning group is brainstorming possible themes for their homecoming float. The ideas are flowing freely, when Katie enters the group late. Without regard for the group's brainstorming session, she begins discussing her recent breakup with her boyfriend. Katie is playing which type of group role?

What are norms? What purpose do they serve for group members? How can you recognize norms when you enter a group?

If a person had the power to influence people by making them uncomfortable, he or she has _____ power.

Individual roles are evident when someone focuses on the group rather than himself or herself.

What are task roles?

Explain the difference between a rule and a norm.

Teachers who use bonus points to get students to attend public speeches outside of class are making use of what type of power?

Roles are standards that determine what are appropriate and inappropriate behaviors in a group.

Carlos has been asked to participate in a study on the quality of food in the dorm cafeteria. He will be in the study with 20 other students and they will all be able to offer their opinions on the food. This is an example of a _____ group.

What are the characteristics of a small group?

Study groups exist to help group members learn new information and ideas.

The admissions office on campus was concerned about the high percentage of freshmen who were opting to move out of the residence halls at the end of the fall semester. They decided to bring together random groups of students, and have each group discuss the residence halls. In what type of groups are the students participating?

One example of secondary tension is when conflict occurs as a result of a struggle for leadership.

Briefly describe primary and secondary tension.