Exam 3: Composing Business Messages
Exam 1: Communication Skills As Career Filters65 Questions
Exam 2: Planning Business Messages65 Questions
Exam 3: Composing Business Messages65 Questions
Exam 4: Revising Business Messages65 Questions
Exam 5: Electronic Messages and Digital Media63 Questions
Exam 6: Positive Messages65 Questions
Exam 7: Bad News Messages65 Questions
Exam 8: Persuasive and Sales Messages65 Questions
Exam 9: Informal Reports65 Questions
Exam 10: Proposals and Formal Reports65 Questions
Exam 11: Business Etiquette, Ethics, Teamwork, and Meetings64 Questions
Exam 12: Business Presentations65 Questions
Exam 13: The Job Search, Résumés, and Cover Letters65 Questions
Exam 14: Interviewing and Following up65 Questions
Exam 15: Document Formats50 Questions
Exam 16: Proofreading and Corrections Symbols50 Questions
Exam 17: Citation and Documentation Formats49 Questions
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Organizing data includes two processes. These processes are
(Multiple Choice)
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Sentence fragments are often introduced by such words as although, as, because, even, if, that, and which.
(True/False)
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How should the following be classified? ReliaCare Health increased insurance premiums by 28 percent for our next fiscal year, that is why we are seeking new insurance bids.
(Multiple Choice)
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Quality Building Materials Inc. has developed a new whole-house weather blanket and needs to determine the price point at which builders would switch to this new product. The best research method for this is a(n)
(Multiple Choice)
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Yosevin began his memo with background information and explanations before announcing a reduction in health insurance coverage. The pattern Yosevin used is called
(Multiple Choice)
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Ahna is sending a persuasive memo to her staff asking them to participate in the new wellness program. Which of the following sources of information would be most appropriate to help Ahna shape an effective persuasive message for her staff?
(Multiple Choice)
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Although mechanical means are occasionally appropriate, more often a writer achieves emphasis stylistically.
(True/False)
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Many communication experts regard poor organization as the greatest failing of business writers.
(True/False)
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To achieve parallel construction, use similar structure to express similar ideas.
(True/False)
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In active voice, the subject is acted upon. In passive voice, the subject is the doer of the action.
(True/False)
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Transitional expressions such as next, first, and finally are useful to show
(Multiple Choice)
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Long reports and complex business problems generally require some use of _____________ research methods.
(Short Answer)
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When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should
(Multiple Choice)
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A(n) ____________________ is a group of sentences about one idea.
(Short Answer)
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Mechanical techniques to emphasize important ideas include underlining, italics, boldface, font changes, all caps, dashes, tabulation, columns, and headings.
(True/False)
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Stephanie is preparing a market analysis for her business plan. For firsthand information, she should
(Multiple Choice)
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Most writers can compose their business messages more effectively if they
(Multiple Choice)
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Persuasive and bad news messages should usually use the ___________ pattern.
(Short Answer)
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