Question 1

List and briefly describe two types of informal reports.

Accepted Answer

Students should list and briefly describ

Question 2

Which of the following statements about the changing nature of jobs in today's workplace is most accurate?

Accepted Answer

A)  Following the downsizing in recent years, companies are now employing more people in permanent positions. 
B)  Work is typically outsourced to a group from or subsidiary of the same company. 
C)  Jobs are becoming more flexible and less permanent. 
D)  Companies prefer to hire employees for jobs with narrow descriptions. 
A)  Following the downsizing in recent years, companies are now employing more people in permanent positions. 
B)  Work is typically outsourced to a group from or subsidiary of the same company. 
C)  Jobs are becoming more flexible and less permanent. 
D)  Companies prefer to hire employees for jobs with narrow descriptions.

Question 3

Define success story as it is used in an interview and provide an example of a success story.

Accepted Answer

A success story is a specific example of

Question 4

What is the first step in preparing to write a formal report?

Accepted Answer

A)  Analyze your audience. 
B)  Research primary and secondary data. 
C)  Define the purpose of the project. 
D)  Decide how many pages the report will be. 
A)  Analyze your audience. 
B)  Research primary and secondary data. 
C)  Define the purpose of the project. 
D)  Decide how many pages the report will be.

Question 5

Even if you have submitted a résumé and cover letter, some organizations will require you to complete a job application form.

Accepted Answer

A) True 
 B)False

Question 6

Probably the best way to find a job online is at a company's own Web site.

Accepted Answer

A) True 
 B)False

Question 7

Pie, or circle, charts enable readers to see a whole and the proportion of its components, or wedges.

Accepted Answer

A) True 
 B)False

Question 8

Name two advantages of properly documenting your research data.

Accepted Answer

Students should list two of the followin

Question 9

Which of the following statements about using visual aids in oral presentations is most accurate?

Accepted Answer

A)  Handouts should always be distributed at the beginning of a presentation. 
B)  An oral presentation that incorporates visual aids is more likely to be understood and retained than one lacking visual enhancement. 
C)  To engage your audience, keep the lights in the room as low as possible so that your PowerPoint slides will be easier to see. 
D)  All of these statements are accurate. 
A)  Handouts should always be distributed at the beginning of a presentation. 
B)  An oral presentation that incorporates visual aids is more likely to be understood and retained than one lacking visual enhancement. 
C)  To engage your audience, keep the lights in the room as low as possible so that your PowerPoint slides will be easier to see. 
D)  All of these statements are accurate.

Question 10

What is a functional résumé and how is it advantageous to recent college graduates?

Accepted Answer

a functional résumé lists skills gleaned

Question 11

List two etiquette tips for being an effective participant in professional meetings.

Accepted Answer

Students should list two of the followin

Question 12

Which of the following uses the best writing style for an informal report?

Accepted Answer

A)  James, Deloitte, and Wilts, Inc., after extensive review of references and credentials of contractors, has elected to contract with Peck Builders for the new office complex. 
B)  We are pleased to announce the selection of Peck Builders as general contractor for our new office complex. 
C)  After conducting an exhaustive search of building design elements and cost-efficiency data, the company has verified the qualifications of Peck Builders. 
D)  The findings demonstrate the imperative of selecting a fully qualified and bonded contractor for the new building project of James, Deloitte, and Wilts, Inc.; that contractor is Peck Builders. 
A)  James, Deloitte, and Wilts, Inc., after extensive review of references and credentials of contractors, has elected to contract with Peck Builders for the new office complex. 
B)  We are pleased to announce the selection of Peck Builders as general contractor for our new office complex. 
C)  After conducting an exhaustive search of building design elements and cost-efficiency data, the company has verified the qualifications of Peck Builders. 
D)  The findings demonstrate the imperative of selecting a fully qualified and bonded contractor for the new building project of James, Deloitte, and Wilts, Inc.; that contractor is Peck Builders.

Question 13

Chad has studied the effects of wellness programs on employee health and morale. He must present his findings to his supervisor, who is opposed to wellness programs. How should he organize the report?

Accepted Answer

A)  Problem, facts, discussion, recommendation 
B)  Recommendation, facts, discussion 
C)  Purpose, findings, summary 
D)  Solution, findings, analysis, conclusion 
A)  Problem, facts, discussion, recommendation 
B)  Recommendation, facts, discussion 
C)  Purpose, findings, summary 
D)  Solution, findings, analysis, conclusion

Question 14

List two tips for courteous and responsible use of cell phones in the workplace.

Accepted Answer

Students should list two of the followin

Question 15

Which of the following statements about interview posture is most accurate?

Accepted Answer

A)  Sit erect, leaning forward slightly to show interest and confidence. 
B)  Change positions often and gesture very frequently to convey high energy. 
C)  Lean forward and rest your arms on the desk or table before you to indicate control. 
D)  Relax back into your chair, slouching slightly, to demonstrate self-assurance. 
A)  Sit erect, leaning forward slightly to show interest and confidence. 
B)  Change positions often and gesture very frequently to convey high energy. 
C)  Lean forward and rest your arms on the desk or table before you to indicate control. 
D)  Relax back into your chair, slouching slightly, to demonstrate self-assurance.

Question 16

Workers are advised to use meetings as golden opportunities to demonstrate their leadership, communication, and problem-solving skills.

Accepted Answer

A) True 
 B)False

Question 17

Good headings are helpful to both the report reader and the writer.

Accepted Answer

A) True 
 B)False

Question 18

Because today's technologies provide many alternate communication channels, face-to-face communication is no longer important in business and professional transactions. 9. T F

Accepted Answer

A) True 
 B)False

Question 19

Information found on blogs, wikis, or social network sites is an example of

Accepted Answer

A)  primary research. 
B)  secondary research. 
C)  traditional research. 
D)  unacceptable research. 
A)  primary research. 
B)  secondary research. 
C)  traditional research. 
D)  unacceptable research.

Question 20

If you decide to include a timetable for project completion in your informal proposal, in which section would you most likely put it?

Accepted Answer

A)  Staffing 
B)  Authorization 
C)  Budget 
D)  Proposal 
A)  Staffing 
B)  Authorization 
C)  Budget 
D)  Proposal

List and briefly describe two types of informal reports.

Which of the following statements about the changing nature of jobs in today's workplace is most accurate?

Define success story as it is used in an interview and provide an example of a success story.

What is the first step in preparing to write a formal report?

Even if you have submitted a résumé and cover letter, some organizations will require you to complete a job application form.

Probably the best way to find a job online is at a company's own Web site.

Pie, or circle, charts enable readers to see a whole and the proportion of its components, or wedges.

Name two advantages of properly documenting your research data.

Which of the following statements about using visual aids in oral presentations is most accurate?

What is a functional résumé and how is it advantageous to recent college graduates?

List two etiquette tips for being an effective participant in professional meetings.

Which of the following uses the best writing style for an informal report?

Chad has studied the effects of wellness programs on employee health and morale. He must present his findings to his supervisor, who is opposed to wellness programs. How should he organize the report?

List two tips for courteous and responsible use of cell phones in the workplace.

Which of the following statements about interview posture is most accurate?

Workers are advised to use meetings as golden opportunities to demonstrate their leadership, communication, and problem-solving skills.

Good headings are helpful to both the report reader and the writer.

Because today's technologies provide many alternate communication channels, face-to-face communication is no longer important in business and professional transactions. 9. T F

Information found on blogs, wikis, or social network sites is an example of

If you decide to include a timetable for project completion in your informal proposal, in which section would you most likely put it?

Communication Skills As Career Filters

Planning Business Messages

Composing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Bad News Messages

Persuasive and Sales Messages

Informal Reports

Proposals and Formal Reports

Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following up

Document Formats

Proofreading and Corrections Symbols

Filters

Exam 17: Citation and Documentation Formats

List and briefly describe two types of informal reports.

Which of the following statements about the changing nature of jobs in today's workplace is most accurate?

Define success story as it is used in an interview and provide an example of a success story.

What is the first step in preparing to write a formal report?

Even if you have submitted a résumé and cover letter, some organizations will require you to complete a job application form.

Probably the best way to find a job online is at a company's own Web site.

Pie, or circle, charts enable readers to see a whole and the proportion of its components, or wedges.

Name two advantages of properly documenting your research data.

Which of the following statements about using visual aids in oral presentations is most accurate?

What is a functional résumé and how is it advantageous to recent college graduates?

List two etiquette tips for being an effective participant in professional meetings.

Which of the following uses the best writing style for an informal report?

Chad has studied the effects of wellness programs on employee health and morale. He must present his findings to his supervisor, who is opposed to wellness programs. How should he organize the report?

List two tips for courteous and responsible use of cell phones in the workplace.

Which of the following statements about interview posture is most accurate?

Workers are advised to use meetings as golden opportunities to demonstrate their leadership, communication, and problem-solving skills.

Good headings are helpful to both the report reader and the writer.

Because today's technologies provide many alternate communication channels, face-to-face communication is no longer important in business and professional transactions. 9. T F

Information found on blogs, wikis, or social network sites is an example of

If you decide to include a timetable for project completion in your informal proposal, in which section would you most likely put it?

Communication Skills As Career Filters

Planning Business Messages

Composing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Bad News Messages

Persuasive and Sales Messages

Informal Reports

Proposals and Formal Reports

Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following up

Document Formats

Proofreading and Corrections Symbols

Filters