Question 1

Which of the following situations might require a progress report?

Accepted Answer

A)  The work of a committee preparing for an open house when a new wing of a hospital is completed 
B)  The reporting of monthly sales figures for all divisions 
C)  An announcement of a company's plan to provide on-site child care 
D)  A one-page summary of a long article in The Wall Street Journal 
A)  The work of a committee preparing for an open house when a new wing of a hospital is completed 
B)  The reporting of monthly sales figures for all divisions 
C)  An announcement of a company's plan to provide on-site child care 
D)  A one-page summary of a long article in The Wall Street Journal

Question 2

If an interviewer says, Why do you want to work for us? you should

Accepted Answer

A)  briefly summarize current employment problems that require you to change employers. 
B)  show what you know about the interviewer's company and demonstrate how your goals match its point of view. 
C)  explain that as a recent graduate you want to work for any company that needs a person with your skills and background. 
D)  simply tell the truth about your reasons for seeking this job; for example, you are unemployed, you need more pay or better benefits, or you just graduated. 
A)  briefly summarize current employment problems that require you to change employers. 
B)  show what you know about the interviewer's company and demonstrate how your goals match its point of view. 
C)  explain that as a recent graduate you want to work for any company that needs a person with your skills and background. 
D)  simply tell the truth about your reasons for seeking this job; for example, you are unemployed, you need more pay or better benefits, or you just graduated.

Question 3

The most important step in preparing for an oral presentation is deciding what you're going to wear.

Accepted Answer

A) True 
 B)False

Question 4

Which of these is the best tip to follow when preparing a customized résumé?

Accepted Answer

A)  Include your work e-mail address in the heading to make sure you don't miss any messages from potential employers. 
B)  Include personal data such as marital status and health to give potential employers a more complete picture. 
C)  Make sure that your résumé is never longer than one page. 
D)  Include a summary of qualifications at the top of your résumé to make it easier to read and to ensure that your most impressive qualifications are not overlooked by a recruiter. 
A)  Include your work e-mail address in the heading to make sure you don't miss any messages from potential employers. 
B)  Include personal data such as marital status and health to give potential employers a more complete picture. 
C)  Make sure that your résumé is never longer than one page. 
D)  Include a summary of qualifications at the top of your résumé to make it easier to read and to ensure that your most impressive qualifications are not overlooked by a recruiter.

Question 5

Which of the following tips for sending your résumé via e-mail is most accurate?

Accepted Answer

A)  Employers prefer embedded résumés because they are immediately searchable. 
B)  Most employers prefer résumés as file attachments to e-mail. 
C)  Electronic résumés should be formatted in the same way as traditional print-based résumés. 
D)  Résumés embedded in e-mail messages do not require cover letters. 
A)  Employers prefer embedded résumés because they are immediately searchable. 
B)  Most employers prefer résumés as file attachments to e-mail. 
C)  Electronic résumés should be formatted in the same way as traditional print-based résumés. 
D)  Résumés embedded in e-mail messages do not require cover letters.

Question 6

Because they create dynamic, colorful presentations, the visual aids that are the business standard for presenting, defending, and selling ideas are

Accepted Answer

A)  overhead transparencies. 
B)  flipcharts. 
C)  multimedia slides. 
D)  handouts. 
A)  overhead transparencies. 
B)  flipcharts. 
C)  multimedia slides. 
D)  handouts.

Question 7

Most constructive criticism is better delivered in person rather than in e-mail messages or memos.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is not a goal to accomplish during the introduction of an oral presentation?

Accepted Answer

A)  Capture your listeners' attention and get them involved. 
B)  Preview your main points. 
C)  Cite your research sources. 
D)  Introduce yourself and establish your credibility. 
A)  Capture your listeners' attention and get them involved. 
B)  Preview your main points. 
C)  Cite your research sources. 
D)  Introduce yourself and establish your credibility.

Question 9

The proposal section of a proposal should include just enough details to persuade the reader that the plan can work for his or her organization.

Accepted Answer

A) True 
 B)False

Which of the following situations might require a progress report?

If an interviewer says, Why do you want to work for us? you should

The most important step in preparing for an oral presentation is deciding what you're going to wear.

Which of these is the best tip to follow when preparing a customized résumé?

Which of the following tips for sending your résumé via e-mail is most accurate?

Because they create dynamic, colorful presentations, the visual aids that are the business standard for presenting, defending, and selling ideas are

Most constructive criticism is better delivered in person rather than in e-mail messages or memos.

Which of the following is not a goal to accomplish during the introduction of an oral presentation?

The proposal section of a proposal should include just enough details to persuade the reader that the plan can work for his or her organization.

Communication Skills As Career Filters

Planning Business Messages

Composing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Bad News Messages

Persuasive and Sales Messages

Informal Reports

Proposals and Formal Reports

Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following up

Document Formats

Proofreading and Corrections Symbols

Filters

Exam 17: Citation and Documentation Formats

Which of the following situations might require a progress report?

If an interviewer says, Why do you want to work for us? you should

The most important step in preparing for an oral presentation is deciding what you're going to wear.

Which of these is the best tip to follow when preparing a customized résumé?

Which of the following tips for sending your résumé via e-mail is most accurate?

Because they create dynamic, colorful presentations, the visual aids that are the business standard for presenting, defending, and selling ideas are

Most constructive criticism is better delivered in person rather than in e-mail messages or memos.

Which of the following is not a goal to accomplish during the introduction of an oral presentation?

The proposal section of a proposal should include just enough details to persuade the reader that the plan can work for his or her organization.

Communication Skills As Career Filters

Planning Business Messages

Composing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Bad News Messages

Persuasive and Sales Messages

Informal Reports

Proposals and Formal Reports

Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following up

Document Formats

Proofreading and Corrections Symbols

Filters