Exam 9: Managing Patient-Centered Care

A patient who has a history of asthma asks about the availability of a disease management program for his illness. Which statement, made by the nurse, is appropriate?

Which option best explains the purpose of practice guidelines?

The nurse manager is making patient assignments for the shift. What should be the primary guiding factor in these assignments?

What skills does the Institute of Medicine identify as important in the provision of effective patient-centered care? Select all that apply.

Why are variances important?

During a meeting to discuss the adoption of clinical pathways a nurse expresses concerns about legal problems associated with their use. Which options reflect provider responses to the use of clinical pathways that can result in legal problems? Select all that apply.