Exam 3: Operational and Strategic Planning: Change, Innovation, and Decision Making

The nurse is working in a facility that is considering a major change by incorporating interprofessional teams in all departments and units. Which type of planning is required?

A new management company has acquired a hospital. Since the acquisition, the hospital's name has changed, a new vision statement has been distributed, the department structure has changed, and the staff's cafeteria discount has be eliminated. Management has plans for many additional changes. What should happen at this point?

Which option best describes a change agent that demonstrates a transformational style of leadership during the change process?

The manager of a maternal-child health unit announces that the unit will be redesigned to help meet the Institute of Medicine healthcare competencies. What scenario is one that the staff of this unit might expect?

The staff nurse is invited to join the organization's Strategic Planning committee. Which topics can the nurse expect to address as part of this committee? Select all that apply.

In which situation would it be necessary to re-regulate practice? Select all that apply.

The nurse manager has convened a staff meeting to discuss a change in the clinical ladder advancement system used by the organization. A staff nurse says, "Not again! It's just not fair." How should the manager respond?

What is the first step in coping with changes that occur in the healthcare environment?

A nurse manager is collecting staff views about a current unit problem to make a decision about actions to take. Which style of decision-making is this manager employ?

Critical thinking is key to successful planning. Which statements are evidence that the nurse manager is a critical thinker? Select all that apply.

The nurse manager has repeatedly tried to convince a staff nurse that changing to a new scheduling format is necessary. The staff nurse continues to be negative and argumentative about the need to change. How should the nurse manager interpret this response? Select all that apply.

What is a method used to describe performance over time and identify trends?

A patient's finger stick blood sugar registers

Which activities represent the eight-step process for organizational change? Select all that apply.

What are the common external factors that drive change in a healthcare organization? Select all that apply.

A problem has been identified in the healthcare facility. What should the nurse who has been assigned the task of change agent do next?

Which statements are true about the evaluation step of the decision making process? Select all that apply.

The nurse manager is aware of a significant change that will occur sometime in the next six months. How can this manager begin to prepare the staff for this change? Select all that apply.

You are using SWOT for a review of your unit. Which of the following would be part of this process? Select all that apply.

What are the first three steps used in proactive leadership? Select all that apply.